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Jama Connect (Private Offer Only)

Jama Software (Private Offer Only)

Reviews from AWS customer

1 AWS reviews
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External reviews

196 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Alberto G.

Easy and effective Requirement Management system

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
A lot of features, easy to use from the first day even for a complex topic as REQM.
The knowledge base to learn how to use and possible scenario is very well done and you can learn by yourself if you have sufficient skills in the argument.
We had to ask for the customer support in a few cases and this was fast and appropriate and give the solution in a fast way. The aim of "Connect" it is really to integrate with a lot of systems, and this is one of the main aspects done in a good and simple way.
It is easy to implement because there are a lot of samples, cases and preconfigured options so it is likely to be used for quality assurance of products on a regular basis on several scenarios. Because the aim is to cover all departments the frequency of usage increment more and more as you use it.
What do you dislike about the product?
The reporting is really powerfull at the moment but it could be enhanced to aggregate informations also from other sources not necessarily integrated.
What problems is the product solving and how is that benefiting you?
Integrated with a PLM it helps to avoid to recreate the complex matter of the REQM inside the PLM and being easily integrated it can also reduce costs, avoid impacts or avoiding unusefull restrictions on the PLM side, giving the freedom of faster changes.
Another benefit is cost effective for the reviewer that could be outside the company and without the burden of PLM licenses for sometime easy tasks.


    Computer Software

Very good experience with Jama Connect

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
The tool is easy to use, innovative, secure and configurable.
Very fast and helpful support.
What do you dislike about the product?
Some integration must be developed or improved
What problems is the product solving and how is that benefiting you?
Traceability of Requirement lifecycle management


    Construction

Requirement tracebility with Jama

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
Jama helps to trace requirements from main idea to product which is delivered to customer, it's easy to use, easy to implement and customer support is always responsible. It is also easy to integrate with other tools- like Azure, Jira. The number of features in Jama are outstanding to compare with other tools.
What do you dislike about the product?
Sometimes UX/UI could be more user friendly.
What problems is the product solving and how is that benefiting you?
How to in large scale projects understand if all requirements are fulfilled within each delivery.


    Medical Devices

We're in thhe deployment phase of Jama and I'm admin user in our company

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
Once you get to know Jama, the configuration work is relatively easy and there are multiple good solutions to do things. The traceability is important for us and that seem to work really well in Jama. All the time we have had very good support from Jama consultants and the implementation has been smooth with them.
What do you dislike about the product?
We are at the phase where we are creating export documents and that seems to be a bit complicated area.
What problems is the product solving and how is that benefiting you?
We get good traceability between requirements, risks and tests. Also we get rid of many excel sheets or some tools, and also can uniform ways of work in our company.


    Consumer Electronics

Good functionalities but user interface takes some getting used to.

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
- Functionalities like Reviews, Links...
- Holistic approach (including testing e.g.)
- Cloud based
- possibility to individualize item types & structures
- possibility to connect to other tools
What do you dislike about the product?
- user interface is not intuitive enough
- training and support for users needed before they can start
- some known functions of standard tool are not given (e.g. hold "cmd" to mark multiple items)
What problems is the product solving and how is that benefiting you?
- causal chain --> help to focus on customer centricity
- single point of truth ---> no further searching for the most current information
- commitment of the teams


    Automotive

Good user interface

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
user friendly End-to-End Traceability,eal-Time Collaboration & Review
What do you dislike about the product?
New users, especially non-technical stakeholders, often find Jama Connect unintuitive at first.
Slow performance when dealing with large datasets or complex projects.Out-of-the-box integrations with tools like JIRA, DOORS, or PLM systems may be limited or require third-party connectors
What problems is the product solving and how is that benefiting you?
Everyone works from a single source of truth
Reduced miscommunication between engineering, QA, product management, and stakeholders. Faster alignment across distributed teams


    Hospital & Health Care

We use Jama connect to manage the lifecycle of our SamD

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
Traceability / corverage management.
Reporting capacities.
What do you dislike about the product?
The test management module is minimalist and is not as complete / versatile as dedicated solutions (as XRay for example).
What problems is the product solving and how is that benefiting you?
The benefit is to formalize the processes and to avoid human errors.


    cyril f.

requirement management and risk management of a complex medical device

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
The ease of implementation and the review of requirements are very straightforward. The ease of use contributes to the team's easy adoption.
As a document-centric organization, the export functions enable the generation of documents for seamless integration into our document management system.
What do you dislike about the product?
Reviewing table-based items, such as risk analysis or FMEA, is not easy. The review of individual items the loose the big picture and ends in looking for the thing that changes from item to item.
The test part is really software-oriented and would have gained integrating some small feature that enables an increased sample size, rather than type-test or reuse whole set of protocol.
What problems is the product solving and how is that benefiting you?
the main problem Jama solved is the managmeent of the traceability between user needs, requirements, risk analysis and test. the requirements review enabled the team to gain in agility. The requirement review process also made us having better review and then better requirements


    Abdelkarim M.

I’m from Agile Robots SE, and we use Jama as our primary management tool.

  • July 25, 2025
  • Review provided by G2

What do you like best about the product?
Jama Connect offers a wide range of powerful features that make requirements management much easier and more efficient. We have migrated all our projects from different tools to Jama, and we are very satisfied with both the tool itself and the excellent communication and support from the Jama team—especially Mr. Preston Mitchell, who has played a key role in helping us migrate projects by importing ReqIF and even Excel files seamlessly.

What we appreciate most is the freedom to customize our own workflows and reflect them in statuses that we can easily update. The locking feature and detailed activity tracking for each item are extremely helpful. The review feature is also very robust, making collaboration and feedback much more efficient. Additionally, exporting and importing data is straightforward and highly customizable. One of the most valuable features for us is the filtering functionality, which makes navigating and managing requirements effortless.

On top of that, the tool is fast, fluid, and intuitive to use, making it an overall great experience for requirements management.
What do you dislike about the product?
Like any management tool, Jama Connect has some downsides, but honestly, I’ve noticed very few—maybe two or three areas that could be improved:

Relationships/Links Between Items
Currently, the relationships between items are limited to only two cases: upstream and downstream. It would be helpful to have additional relationship types or naming options for items on the same level (for example, linking test cases to other test cases without forcing one to be upstream or downstream).

Review Process – Status Update After Closing
In the review process, once reviewers approve or reject items, the moderator has to close the review. Unfortunately, after closing, the status of all items defaults to “approved,” regardless of whether they were actually approved or declined. It would be much better if, after the moderator closes the review, the item statuses could automatically update based on the majority decision or the final outcome from the reviewers’ feedback.

Review Process – Handling of Approved Items in New Revisions
When a new revision is published, the previously approved items are still shown in the review, and reviewers must go through and approve them again, which can be a bit annoying. It would be great if already approved/accepted items were either hidden in subsequent revisions or kept with their approved status so reviewers don’t have to reapprove them unnecessarily.
What problems is the product solving and how is that benefiting you?
Jama Connect has really helped us streamline our requirements management process in many ways. One of the biggest benefits for us is that, after migrating all our projects, we now have everything centralized in one place. This makes it much easier to manage and navigate our entire project database and specifications.

It also provides great flexibility and fluidity in handling different sets of requirements—whether software, hardware, architecture, test cases, FMEA, or other types of specifications. Jama Connect supports the entire V-model cycle, from requirements to test cases on the right side of the V-cycle, making it a truly comprehensive solution for managing all aspects of our projects.

As I already mentioned in the first review, the built-in review features are a huge advantage. You can manage reviews, approvals, and even test runs directly within the platform, which makes collaboration and project tracking much easier and more efficient.


    Automotive

I love using Jama

  • July 24, 2025
  • Review provided by G2

What do you like best about the product?
The user interface is great. You can very easily find requirements and the traceability feature is very powerful and easy to understand.

Jama is highly customizable. I love how you can create unique item types and within each item type you can specify which fields you want to include.
What do you dislike about the product?
Jama Reviews are a little clunky and buggy, and lack a lot of features I would like to see.

There is certainly a learning curve to Jama and it took some time to come up to speed.

I think the search feature leaves a lot to be desired. For example, text within a comment on an item does not show up in search results.
What problems is the product solving and how is that benefiting you?
We are designing a highly complex electromechanical system. Many teams and stakeholders are involved. Jama acts as the single source of truth for all of our requirements. In addition, it facilitates a clear approval process for those requirements.