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Jama Connect (Private Offer Only)

Jama Software (Private Offer Only)

Reviews from AWS customer

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External reviews

181 reviews
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    Dominik K.

Data management is easy, it's structured yet flexible

  • July 22, 2025
  • Review provided by G2

What do you like best about the product?
Jama connect is extremely user friendly. Both adoption and administration do not burden an organization.
What do you dislike about the product?
The value for money or cost per user could be better for a mid-size organization. It's made worse when some functions or services are add-ons to the base licensing.
What problems is the product solving and how is that benefiting you?
On a daily basis I can credit Jama Connect with two key contributions to our organization, namely centralization and traceability. Data is always current, and where you expect it. Traceability most always provides the answer to any data question.


    Medical Devices

Jama Connect for medical devices

  • July 11, 2025
  • Review provided by G2

What do you like best about the product?
Jama Connect is highly and easily customizable. Each item can be customized to the specific needs. Jama Connect helps to create and maintain the documentation for products in regulated environments, like medical devices, from design input to design output. It ensures full traceability between Requirements on different levels, to Risk Management and Mitigations, down to V&V results to fulfill regulatory requirements. Jama Connect allows to define specific traceability rules and is able to analyze the impact of changes to downstream items.
Collaboration is also a big plus in Jama Connect. With the integrated Review Center, it is easy and intuitive to gather feedback in an early stage already, and also to collect approvals for releasing the content. This helps to eliminate the need of having long and exhausting review meetings.
Finalized content can be exported in pre-installed, but also into customized reports/documents.
Jama Connect can integrate with a variety of 3rd party systems like Jira, to also achieve traceability across other platforms and tools.
The support of Jama Connect is fast and can solve issues in a very short time.
What do you dislike about the product?
When using Jama Connect on a self-hosted server, the installation, administration and maintenance might be tricky. But Jama Connect offers reliable and secure Cloud environments, so that you don't have to deal with it.
What problems is the product solving and how is that benefiting you?
When working in highly regulated environments like the medical business, there are strict requirements on the documentation through the complete product lifecycle. Jama Connect helps to fulfill these requirements during development, but also for design changes after the release. With Jama Connect, we are able to easily create all the required documents for the registration of our products all around the world.


    Harold M.

Jama provides the end-to-end traceability that is expected in the Healthcare industry

  • July 10, 2025
  • Review provided by G2

What do you like best about the product?
Jama Connect is very user friendly and intuitive compared to another requirements management tool I've used in the past.
What do you dislike about the product?
Templates require custom programming with Velocity or Mail Merge.
What problems is the product solving and how is that benefiting you?
Jama is solving a problem that has plagued my organization for some time and that is traceability (and linkage) between requirements documentation and risk management documentation. With Jama now implemented, it is informing users when they have missing links, suspect links or gaps where links are expected. It provides feedback to the user that changes that they are making, although may be very simple, are impacting other documents that they may not have realized.


    Chris A.

A User Centric tool for Requirements Management

  • May 22, 2025
  • Review provided by G2

What do you like best about the product?
Compared to other tools (my main experience is with DOORS 9.3), Jama Connect provides a vastly superior interface that is far more welcoming and easier to use in comparison. Conducting reviews and approving items is all done within the tool, so the entire history, the engagement and the results are all stored together.
What do you dislike about the product?
Getting data out of Jama into formats such as a Word Document or Excel Spreadsheet, is supported out of the box, but customising the output to get it how you like using Word Templates is still extremely difficult and unintuitive. The next option is to use Velocity Reports, which is superior in getting it how you want, but is another level of complexity entirely.
What problems is the product solving and how is that benefiting you?
JFD is using Jama Connect to be the single source of truth for our latest project. We are trying to use Jama to record all the standard requirements traceability, planning for verification and validation and evidence of which all within the tool. We need to address the culture and processes to take advantage of systems engineering and how requirements management is a benefit, we've got all team members accounts for Jama so that they have easy access to all of their requirements.


    Alexandre A.

Jama Connect is extremely intuitive

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
Jama Connect is extremely intuitive. Team members are able to use it immediately without any prior training. We do have a training program that is recommended for the entire team but that serves to show everyone how to take the best out of the tool.
What do you dislike about the product?
There is no particular feature or aspect of the tool that I dislike.
What problems is the product solving and how is that benefiting you?
Helping structure requirements, ensuring the requirements are actually viewed by the staff.


    Defense & Space

Powerful and easy to use Requirement Management Tool

  • April 17, 2025
  • Review provided by G2

What do you like best about the product?
The user interface and the ease of use make this tool an excellent product to help get new users fully trained up on using it.
Additionally, the immense level of modification and the linking of items makes this an extremely useful and powerful tool to be used with highly complex engineering projects.
Finally, the support offered by the Jama team is exceptional!
What do you dislike about the product?
Nothing comes to mind. Anytime that we have had any issue, the Jama team was able to assist us.
What problems is the product solving and how is that benefiting you?
The tool allows us to capture, link and manage a large number of requirements covering the overall system, the various subsystems and the subsystem components. Additionally, it allows for clear and easy linking between the various requirements and any verification items that they might have.


    Catherine L.

Get very good support

  • April 10, 2025
  • Review provided by G2

What do you like best about the product?
Get fast solutions for issues and quick response for questions. I worked with Dona Medhaug.
What do you dislike about the product?
Most of the time, it is difficult to change configuration.
What problems is the product solving and how is that benefiting you?
Cannot log on to the production server or database involved. After fixing it, all users can log on to Jama app.


    Medical Devices

Overall very good

  • November 08, 2024
  • Review provided by G2

What do you like best about the product?
The most helpful feature is the traceability. Allowing you to identify items that are missing relationships.
What do you dislike about the product?
Slow implementation of features suggested in the community forums
What problems is the product solving and how is that benefiting you?
Traceability. Rather than using excels, JAMA amakes traceability far easier.


    Defense & Space

Administrative Review

  • October 31, 2024
  • Review provided by G2

What do you like best about the product?
From my experience of Jama, as long as you have minor RedHat experience, this is a very easy installation. You do not need to know Kubernetes as such. The installation script they provide makes life so simple.
Their support has always been superb, and I would Highly recommend Jama from an DevOps/IT perspective.

Deploying updates couldn't be easier either with their management/admin portal
The integration between apps is relatively simple.
What do you dislike about the product?
From a requirement's management perspective I cannot comment as I have no experience as a user.
What problems is the product solving and how is that benefiting you?
No experience as I am an administrator


    Automotive

Jama Connect is a very powerful tool that suits our use case. It may be too complex for others

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
Comprehensive requirements, test and validation traceability.
What do you dislike about the product?
The output is not particularly readable and the output templates are not easy to define. The import and export of industry standard formats is not included and the additional tool required is terrible to use.
What problems is the product solving and how is that benefiting you?
Documenting the cascade of requiremnts from customer to implementation to tes and validation.