External reviews are not included in the AWS star rating for the product.
We use Jama Connect mainly for requirements management. The solution's most valuable features are tracking and the spider web diagram linking the different types of items. I find it very useful to be able to structure a project as simple or as complex as you want, depending on your needs.
They also allow you to pick items off the menu or customize and configure them to create the structure of what you want. I find that pretty intuitive.
Like anything, Jama Connect relies highly on the company's culture because I found the whole review process to sound good, but it does not work in reality. Companies that use the tool are all pretty immature with requirements management, and therefore, they don't have the culture of doing that. You're always chasing them up and end up having review meetings, and no one pays attention to those review notices.
The solution is very software-centric, and its validation piece is not time-efficient at all. It's very desktop verification and validation. You need to have it running and loading, which is not efficient. It's very cumbersome and overhead-intensive for verification management.
I have been using Jama Connect for six to seven years.
Mining companies are using the solution. I would recommend the solution to other users, depending on what it's used for. I find it quite good and intuitive, and I like it. Its physical layout and the way it presents itself using the icons and graphs are all quite nice. It is particularly helpful for people who don't really know that world very well. I find the solution quite easy for them to learn.
I am technically a user of Jama Connect. The clients are the customers, and they get it from different resellers. I've done training on the product using the in-house support, but the client pays for that. I've been an administrator for different clients to set them up, but I'm not actually the client. I do consultancy work for the clients. So, I'm more just a user and advisor.
Overall, I rate the solution a six or seven out of ten.
Jama Connect helps in many aspects. We primarily use it for documentation, which is a good solution for long-term documentation needs. It aids in the maintainability of the Connect and ensures traceability of our development team to win. We also utilize it for the product itself.
Jama Connect aided our team in leveraging AI for product development. We have integrated it with our dedicated tools, like our working tools in Jira.
Jama Connect provides visibility metrics and impact analysis. The relationship mapping feature is especially helpful, as it allows us to connect different requirements and compliance-related documentation. This enables us to effectively develop solution planning.
The collaboration features are not as strong. While the review aspect is good within Jama Connect, there is a lack of integration with remote tools like Confluence or Jira. This is an area that could be improved.
Additionally, Jama Connect does not support Control IO or other tools used for visual representation of requirements. This makes it less attractive for preparing design documentation.
There are a few areas where Jama Connect can improve. One suggestion is to enhance the built-in feature of profile generation. For instance, if the tool could automatically generate a profile based on the documents or artifacts a user interacts with, it would be beneficial.
Currently, users have to navigate through multiple sections to find specific information. A profile feature could streamline this process.
I have been using it for the past four and a half years.
It is pretty stable. I would rate the stability a seven out of ten.
It is very poor when it comes to scalability. I would rate the scalability a four out of ten. There are more than a thousand end users.
It is used daily in our organization.
I would rate my experience with the initial setup a four out of ten, where one is difficult, and ten is easy.
It was neither too difficult nor too easy.
The deployment was done in-house. It took a few days for us.
It's mainly about time saving.
I would recommend it, with some improvements.
Overall, I would rate it a seven out of ten.
We use the solution for tracking product requirements, including mechanical specs, electrical specs and software.
It is necessary to input all the information into Jama Connect. If you fail to include all the specifications and features, you won't reap any benefits. Instead, it would lead to confusion and a waste of time. However, once you input everything and start utilizing the tool to its full potential, you will see the benefits. Consider the current state of specifications management; they are often spread across various platforms like Microsoft Word or Google Docs, causing disorganization. Jama Connect provides a unified solution, offering significant benefits.
In Jama Connect, users have the capability to view and manage all test cases directly within the platform and execute them. The entire product specification, spanning various domains such as electrical, mechanical, software, and testing, is consolidated within Jama Connect. This eliminates the need to navigate through multiple systems. Traditionally, test trails are separate entities from development or integration processes. With Jama Connect, everything, including testing, is integrated within a single system. This streamlines workflows and eliminates the need to switch between different platforms. Additionally, Jama Connect offers specialized features and training to enhance productivity and efficiency.
The solution is expensive. Jama Connect is one of the top systems for documentation and project tracking. It offers robust tracking and review capabilities, although it may require some time investment to fully utilize its features.
I have been using Jama Connect for two years.
Confluence is a competitor.
Insights are readily available within Jama Connect, allowing users to promptly access them through the platform's messaging system. Installers find the system to be straightforward and well-integrated, which enhances its overall effectiveness.
It provides rich metadata, ensuring that every test case directly corresponds to the requirement. Furthermore, it integrates with engineering requirements documents, facilitating interconnectedness and easy access. One of its most notable features is the ability to track coverage and the current status of the product.
Overall, I rate the solution a ten out of ten.
We use the solution for the lifecycle management of medical devices.
I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.
You don't need any special training to use Jama Connect. It provides enough guidance for anyone to understand, is detailed, and has a better interface than others.
The tool integrates with others, such as Amazon and Excel, making importing and exporting data effortless. We can also have PDF tools.
I think there's room for improvement, especially with the review process. Reviews should be integrated with requirement evaluation instead of being separate from it. The review should not run parallel to the requirement.
I have been using the product for two months.
The solution has been stable. The server has never gone down, and there have been no issues with data mismatching or loss.
I rate the tool's scalability a seven out of ten.
The technical support team is quite responsive. They strive to resolve any issues within a maximum of 48 hours. Overall, the support from Jama Connect is good.
Positive
The tool's deployment is the easiest compared to its alternatives. I'm assisting my client, a medical or pharmaceutical device manufacturing company, with deploying Jama Connect on their system. It takes about a month to deploy, mainly due to the migration process. We're working on ensuring that the data migration goes without distortion. The deployment process becomes quicker once everything is set up and the required data attributes are established.
We need to clear certain attributes on the plugin from the product.
I recommend the solution to medical life science projects. Jama Connect is easy to use and understand. The interface is simple, and everything you need is just a click away. I rate it a seven out of ten.