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Jama Connect (Private Offer Only)

Jama Software (Private Offer Only)

Reviews from AWS customer

1 AWS reviews
  • 5 star
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  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

199 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Rahul Kumar Jangir

Useful for lifecycle management of medical devices and has simple UI

  • April 12, 2024
  • Review from a verified AWS customer

What is our primary use case?

We use the solution for the lifecycle management of medical devices.

What is most valuable?

I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.

You don't need any special training to use Jama Connect. It provides enough guidance for anyone to understand, is detailed, and has a better interface than others.

The tool integrates with others, such as Amazon and Excel, making importing and exporting data effortless. We can also have PDF tools.

What needs improvement?

I think there's room for improvement, especially with the review process. Reviews should be integrated with requirement evaluation instead of being separate from it. The review should not run parallel to the requirement.

For how long have I used the solution?

I have been using the product for two months.

What do I think about the stability of the solution?

The solution has been stable. The server has never gone down, and there have been no issues with data mismatching or loss.

What do I think about the scalability of the solution?

I rate the tool's scalability a seven out of ten.

How are customer service and support?

The technical support team is quite responsive. They strive to resolve any issues within a maximum of 48 hours. Overall, the support from Jama Connect is good.

How was the initial setup?

The tool's deployment is the easiest compared to its alternatives. I'm assisting my client, a medical or pharmaceutical device manufacturing company, with deploying Jama Connect on their system. It takes about a month to deploy, mainly due to the migration process. We're working on ensuring that the data migration goes without distortion. The deployment process becomes quicker once everything is set up and the required data attributes are established.

We need to clear certain attributes on the plugin from the product.

What other advice do I have?

I recommend the solution to medical life science projects. Jama Connect is easy to use and understand. The interface is simple, and everything you need is just a click away. I rate it a seven out of ten.


    Stephan T.

Jama Connect effectively resolved our requirements management issues

  • February 21, 2024
  • Review provided by G2

What do you like best about the product?
- Intuitve usability in the Cloud Version due to lean design and good/clever implemented functions
- Very mature features for Requirement Management incl. Risk Assesments (Functional Safety, Cyber Security, FMEA) and good features for supporting topics like Test Management
- Superb Customer Service with helpful documents, guidelines and support sessions for all Problems arround the Software and further more the Requirement Management itself
- Adaption for users from other tools (like Doors or Polarion) is no big deal
What do you dislike about the product?
Pricing model & extra costs for every integration e.g. REQif import/export, Jira Integration
What problems is the product solving and how is that benefiting you?
- Jama allows us to capture and organize requirements in one central location
- It solvs our documentation, "where or what" is the latest version and release issues
- Requirement Improvment Process is now comfortable by using the "Review Center" Feature


    Automotive

Good software for requirements management

  • February 16, 2024
  • Review provided by G2

What do you like best about the product?
We were using the Cloud version of Jama Connect and it is amazing to be able to use the software and not worry about hosting part. We are still able to configure the useful stuff, but don't have to care about updates or other maintenance activities.
What do you dislike about the product?
The support is good and knowledgable, but the speed of response could be improved.
What problems is the product solving and how is that benefiting you?
We needed a database for easy management of requirements with their entire lifecycle, JAMA is assiting with this.


    Aviation & Aerospace

Jama Connect is a game changer

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
It has all the expected features in order to comply with the aerospace certification requirements.
What do you dislike about the product?
It is not integrated by default with other standard tools for system, software and hardware development.
What problems is the product solving and how is that benefiting you?
- Configuration Management
- Traceability
- Baselining
- Reviews


    Renewables & Environment

Versatile Platform

  • February 05, 2024
  • Review provided by G2

What do you like best about the product?
Jama's basic platform provides a simple platform that enables little trianing for a user to get started and to be productive using the tool to capture requirements, design, and other program level information. Customer support is also stellar. It is nice having a human to talk to, and the responses are timely and reguarly resolve open questions, and comments. Standing up the platform is straight forward, the tool is robust in its application, and enables integration of multiple projects to drive a connected digital model.
What do you dislike about the product?
There are a lot of great capabilities with Jama, however the "a la carte" pricing model to add basic features to enable requirement import/export (i.e., ReqIf), Jama Advisory, and Jama Interconnect should be part of the basic fee structure, rather than individauls pricing based on the number of specific licenses. These featuers help to differentiate from competitators and it would be appreciated if some of these featuers would be included, especially for companies that do not have blockbuster budgets.
What problems is the product solving and how is that benefiting you?
Ultimatley, Jama is being use as a tool to enable certification of our product against stringent regulatory requirements. The tool enables the connection of disparate data into a connected and coherent digital model, with immeidate feedback regarding change impact.


    Matthew R.

Jama Connect facilitates product development, transparency, and stakeholder alignment

  • October 11, 2023
  • Review provided by G2

What do you like best about the product?
Jama Connect has allowed me to organize and structure projects in ways that are flexible to the needs of my organization. With Jama Connect, it is straightforward to establish the project hierarchy and the relationships between the different engineering artifacts so stakeholders can easily view and understand the full scope and contents of the project.
What do you dislike about the product?
The biggest issue I have encountered using Jama Connect has been with the export templates. Often, there have been issues with the formatting of the exported documents and items that had to be manually corrected, and it has been difficult to get the templates customized perfectly to the standards of my organization.
What problems is the product solving and how is that benefiting you?
Project organization - Jama Connect allows me to organize projects in ways that work for my organization, from user needs, to system requirements, to software and hardware requirements, to design specifications, to test cases. It also allows for easy grouping of related items into folders and subfolders. I've found that the more organized a project is, the easier it is for the various stakeholders to understand the project scope and thereby move through the development process more quickly and efficiently.
Traceability - Jama Connect allows me to link related items together and not only generate a trace matrix for the entire project, but also view the live traceability of items. This helps identify any gaps in traceability during project development and make sure the project hierarchy is complete. The customizable dashboard widgets also make it easy to see project status at a glance in terms of which items are not yet traced to parent or child items.
Reviews - Jama Connect's review feature facilitates the review process for requirements and other engineering artifacts by allowing cross-functional stakeholders to log in and review a set of requirements or engineering artifacts on their own time, approve or reject (or just marked 'reviewed') and leave feedback. This improves the product development team's awareness of the contents of the review and leads to improved requirements and other engineering artifact content. It also minimizes churn when attempting to release documents within the organization's document control system by virtue of getting preliminary approval in Jama from all required approvers.
Document generation - As the source of truth for product development projects, Jama makes it easy to generate and update design history file documents without editing the documents themselves, which can take a significant amount of time and lead to errors.


    Aviation & Aerospace

Jama Connect Review

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The Review Center is very useful to promote collaboration and store historical data.
What do you dislike about the product?
Item Type definitions apply across the whole database as opposed to individual projects.
What problems is the product solving and how is that benefiting you?
The re-use and synchronization feature will save us considerable effort and improve quality of our requirements once it is fully implemented.


    Telecommunications

Very efficient data driven tool for RM and RBE

  • August 22, 2023
  • Review provided by G2

What do you like best about the product?
Jama Connect is a highly intuitive software solution for Requirement Management (RM) and Requirement Based Engineering (RBE). As such, it is used to manage the complexity of requirements-driven system development. With the tool, it is possible to represent requirements from any number of stakeholders at the hierarchical levels necessary for the project - and, almost more importantly, to link them together. The administrator of the tool is able to tailor the tool to the needs of the projects in an equally intuitive and easy-to-learn way, to reuse content, to control its version, to review and much more. For our team, the introduction of the tool into our toolchain is an early Christmas present that simplifies our work enormously in many aspects of our daily business.
What do you dislike about the product?
The advantage of Jama Connect is definitely the continuous development of the already well-functioning tool. As such, however, some functions are only introduced and improved iteratively. However, as a system development is not a matter of a few days, we look forward to the introduction of further functions that will make life even easier.
However, our current negative point would like to be mentioned. Reporting by means of a Word template is easy to do. The context-sensitive reporting via Velocity, however, needs more in-depth consideration. The advantage here, however, is that Jama Software offers training for this.
What problems is the product solving and how is that benefiting you?
The systems my team develops are highly complex. This stems from a high number of stakeholders, system requirements and extensive documentation and life cycle sustaining requirements, where the overview and impact on individual system elements can easily get lost. In addition to the requirements side, complexity for internal and external stakeholders is indispensable for our team.
Jama Connect helps us maintain complexity and transparency to the extent necessary.


    Industrial Automation

Rich functionality, annoying add-ons

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
Easy to configure. traceability function is well implemented
What do you dislike about the product?
Charging extra for a functional safety kit when the product is advertised as having a functional safety framework (automotive/medical etc.) is borderline trade descrptions violation. You're selling a framework which you can't use for a SIL product without additional purchases
What problems is the product solving and how is that benefiting you?
Capture requirements and verification evidence


    Marcel B.

Moving to the Hosted version was a blitz.

  • August 11, 2023
  • Review provided by G2

What do you like best about the product?
At this moment for me the move to the hosted version was the best move done in years. For us the tracking of all tests and problems related to a requirement is an absolute must and this is ensured well enough.
What do you dislike about the product?
As an Admin I would like to see some changes in password management and more details collecting user data. Also the support towards our usergroup is ok but could be much better, also missing which direction we could go for solutions it's always us asking JAMA. Never do we get advise on how to change our structure(s) on how to make better use of the system.
Secondy is the limitation of the reporting as long as we stay with the office reporting it is OK, but if you need to use more detailed reports then it is getting much to complicated.
What problems is the product solving and how is that benefiting you?
Connection and Tracking of Requirements to tests, problems and changes