What do you like best about the product?

I want to take a moment to express my sincere appreciation for the outstanding support provided by the Dataddo team, and in particular, by Josep. My experience with their customer service has been nothing short of exceptional, and I feel it’s important to highlight their dedication and expertise.

From the very beginning, the support team at Dataddo demonstrated a deep understanding of the platform and a willingness to go above and beyond to resolve any issues I encountered. Josep, in particular, stood out with his professionalism, prompt responses, and genuine desire to help. He took the time to understand my needs thoroughly and offered tailored, practical, and effective solutions.

What impressed me most was Josep’s ability to explain complex technical concepts clearly and concisely, making the entire process smooth and stress-free. He maintained a positive and approachable attitude throughout our interactions, which made me feel valued as a customer.

Additionally, the follow-up communication from the team was impeccable. They ensured that all my concerns were addressed, and Josep even shared helpful tips to optimize my workflow with Dataddo. This level of commitment to customer satisfaction is infrequent and deserves recognition.

I wholeheartedly recommend Dataddo, not just for its robust features but also for the incredible support team behind it. Thank you, Josep, for making my experience so seamless and enjoyable!

What do you dislike about the product?

For myself, I did not discover any such aspects.

What problems is the product solving and how is that benefiting you?

Issue with MAE in cost advertising networks.