The best APIM solution we were able to find
What do you like best about the product?
We evaluated a handful of APIM solutions and Tyk ended up as our clear favourite. Here are a couple of points which to us made Tyk stand out over other solutions:
- Truely On-Premise and open source option without any "phone home mechanisms" (other vendors tend to push their Cloud/Hybrid solutions)
- Very easy to set up on Kubernetes
- Excellent choices of technologies which fit our existing tech stack (e.g. Postgres, Keycloak, Redis)
- Config as code ("Tyk Operator")
- Portal highly customizable via custom themes
- Well designed and intuitive UI (we found other solutions to often have overloaded UIs and/or a worse UX)
- Fair pricing
- Amazing communication and interactions with Tyk people, highly professional processes and materials
- In general a very well thought out solution
What do you dislike about the product?
During our setup process we found parts of the Helm/Kubernetes documentation to not be entirely exhaustive, however the Tyk team was very quick to help us with any questions we had
What problems is the product solving and how is that benefiting you?
We wanted to provide an API portal to our API consumers, where we can offer documentation and API credentials in a self-service manner.
A very good api management platform
What do you like best about the product?
Tyk is very customised and user friendly .
What do you dislike about the product?
One feature jwt token is missing. We have to generate jwt token outside and use it. Go lang plugin documentation needs to be little more precise.
What problems is the product solving and how is that benefiting you?
We are using tyk as integration tool between system and we are implementing custom logics inside tyk.
Fastest to get up and running and fewer idiosyncrasies than competitors
What is our primary use case?
The common elements of the use case are a medium to a high volume of API calls, generally in a Microsoft-based environment, and occasionally Amazon. Implemented on the public cloud primarily for financial institutions.
Serving retail clients with a reasonably complicated system architecture involving legacy technology and a variety of more modern administration services and systems. Then, the full customer service frontend, where we've got the design interface plugged into the customer journey flows, makes those somewhat dynamic with a standard render forward from the CNA.
What is most valuable?
Of the non-Microsoft solutions, Tyk is probably the fastest to get up and running. It has fewer idiosyncrasies than many of its competitors.
The cost curve is far smoother, both in terms of volume and the number of calls it's running on, compared to most competitors. So it's a tad more expensive at the very low end, but the curve is nothing like Apigee or some of the others.
What needs improvement?
In terms of our usage, the main area of concern is that they tend to build enhancements slightly ahead of the considerations for what those enhancements and extensions are. So it could be slightly better communication with the customer base that would be my main issue with them. But as a product, it's very difficult to find any major faults.
For how long have I used the solution?
I have been using Tyk for two and a half years. I've worked for organizations where we've basically consumed them, acquired the product, or used it as part of our overall delivery solution.
What do I think about the stability of the solution?
The stability is very good.
What do I think about the scalability of the solution?
The scalability is very good. That was a key factor in the selection, like how it could be pushed to high volume and scalability, which seemed to be very good. We haven't as yet had a need to push it to that extent.
Our clients are mostly medium and enterprise businesses for this solution.
How are customer service and support?
There's always things where we need to go back to. Their support provision is very good, and they do provide routes to make inquiries, self-learn, etcetera.
But, I've never come across anything I would regard as ten, which is almost like I don't need to go to support.
There are things to go to support. That's usually about how to exploit it better rather than anything else.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have worked with Axway and Microsoft.
How was the initial setup?
I would rate my experience with the initial setup an eight out of ten, where one is difficult and ten is easy.
The deployment incorporates all elements, not just Tyk. So, the deployment time also depends on the configuration.
The actual setup can be done within a day. Like Docker and containerized... So the prep's quick, but it's a lot more than Tyk. So, deployment is not a material issue.
What about the implementation team?
We were the third party. We helped the clients with the deployment process.
What was our ROI?
It's hard to put a mark because the overall solution involves more than just Tyk. Tyk is just one component, so the ROI the customers see is on the entire system, not individual parts.
What's my experience with pricing, setup cost, and licensing?
The pricing is actually quite competitive. In Azure environments, it gets beaten by Microsoft API Gateway, but on the other hand, it offers some features that Microsoft lacks. So it really comes down to cost-benefit in the end.
I would rate the pricing a three out of ten, where one is cheap and ten is expensive.
What other advice do I have?
Understand the projected or expected growth rate, the nature of your API usage, and any industry-specific support available from Tyk or its competitors. Some tools are better suited for certain market sectors.
Most importantly, focus on the total cost, including anticipated server growth, not just call volume growth.
Overall, I would rate the solution an eight out of ten.
Great experience exploring the feataure
What do you like best about the product?
The architecture it followed and also the documentation.
Community help also seems to be very good when we raise any issue.
What do you dislike about the product?
1. Support for ARM completely
2. Took some extra time while building plugins with go and python as we needed follow community and other source to get more details.
What problems is the product solving and how is that benefiting you?
Plugin integration was the main thing which we looked into tyk, which is helping us to solve handling most use cases in front before hitting upstream.
Very powerful and flexible
What do you like best about the product?
Tyk give us developers a great way to manage our API. I like that Tyk gave us developers a lot of flexibility via its plugins feature. And also how Tyk helps us build a one universal API for both graphQL and REST is very powerful. It's easy to implement because we can try the dashboard for 14 days. Also the community is pretty supportive.
What do you dislike about the product?
The playground of the graphql API cannot be changed, but it's minor. Several bugs still exists regarding graphql Federations. UDG still have N+1 Problems. Also, the tutorials is not really clear sometimes.
What problems is the product solving and how is that benefiting you?
Tyk solve a unified API Gateway and management , make us easy to implement GraphQL API interacting with REST and extracting data from their flexible authorization plugins. It makes us do things very efficiently and effectively
Reviewing Tyk as a user (for Tyk-gateway opensource & Tyk Pro Demo)
What do you like best about the product?
1. Tyk has covered most of the required features of API gateway (like rate limiting etc).
2. Tyk open source gateway itself has the required features of an api gateway.
3. Tyk community is very supportive. They answer questions quickly.
What do you dislike about the product?
1. It will be niced if the trial license for Tyk docker demo pro can be lengthened to like 1 month instead of 14 days. Think it will give more time for user to evaulate Tyk. (just my opinion).
What problems is the product solving and how is that benefiting you?
Tyk helps my team to manage APIs by adding these features into the APIs:
1. Basic Authentication
2. rate limiting
3. Custom authentication (using Tyk middleware)
My team can focus more on API code itself, and offload these features (no.1 - no.3 above) to Tyk.
Tyk is user friendly
What do you like best about the product?
Tyk is lightweight, easy to setup and deploy.
What do you dislike about the product?
As Tyk is a fairly new product among the other API Gateway in the market. Certains features are still missing
What problems is the product solving and how is that benefiting you?
Helping Clients to route their API
TYK API Gateway Platform
What do you like best about the product?
During project solutions, TYK has provided the necessary consultancy support. Once the tender is awarded, TYK has supported us promptly to answer our deployment solutions, queries and workaround.
A good consultancy and Ops team supporting us.
What do you dislike about the product?
To further improve on the API onboarding services via CICD Pipelines
What problems is the product solving and how is that benefiting you?
We have informed TYK of the good-to-have features and look forward to them being included in future product releases.
Amazing support
What do you like best about the product?
TYK's team is great, knowledgeable and always willing to help.
What do you dislike about the product?
Nothing worth mentioning. As mentioned, everything has been taken care of.
What problems is the product solving and how is that benefiting you?
API protection for home-grown microservices.
Honest rating and a short review
What do you like best about the product?
Relying company, with good products and overall support. Very responsive and proactive when dealing with defects or general questions. they also took into consideration the suggestions and new requirements that we had.
In general, I had a very good collaboration with Tyk.
What do you dislike about the product?
Still, some of the products are not mature enough. For example, the Tyk Portal is still in beta version for a long time.
What problems is the product solving and how is that benefiting you?
Exposing APIs with our customers through tyk GW
