What do you like best about the product?

Unbabel is a fantastic tool for businesses looking to bridge language gaps. The mix of AI and human editors ensures accurate, natural translations, and it integrates seamlessly into workflows. It’s easy to implement, has responsive customer support, and is used daily in our operations. Multilingual communication has never been easier.

What do you dislike about the product?

Unbabel is great, but it has room for improvement. Customizing translations for niche industries takes time, and real-time speed for live chats could be faster. Pricing might also be a bit high for smaller businesses. Still, it’s a solid tool overall!

What problems is the product solving and how is that benefiting you?

nbabel tackles the struggle of communicating with customers in different languages. It allows us to provide support in multiple languages, which is crucial as we expand into new markets. This has made it so much easier for us to connect with our customers and address their needs quickly. I love how it frees us from the stress of translation, so we can focus on what really matters—building relationships and providing great service. Plus, our customers appreciate being able to communicate in their preferred language, which boosts their satisfaction and loyalty.