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Unbabel in e-commerce

  • By André H.
  • on 08/23/2024

What do you like best about the product?
Our agents can speak to all our customers through Unbabel. They understand what customers want and can generate an appropriate response.
What do you dislike about the product?
Sometimes the processing seems to take longer, causing doubts as to whether the translation is being processed properly. In the end, however, these always do come through properly.
What problems is the product solving and how is that benefiting you?
Unbabel helps our agents understand customer queries in their own language. From here, we can help customers with ‘foreign’ languages with the problems and issues.


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