NinjaOne - Great Deployment tool for Software and patches
What do you like best about the product?
We really appreciate the API capabilities of NinjaOne. This will allow us to integrate NinjaOne in to our other managed systems. Also the ability to set custom fields which can be used as triggers in Compound Condition is making the platform very customizable.
What do you dislike about the product?
Limited support for MacOS. No extensive self-support capabilities for end-users. Windows patching is reliant on the Microsoft catalog offering for pushing out patches, no caching of older KBs possibilies.
What problems is the product solving and how is that benefiting you?
Easy accessibility to Endpoints over the internet which does not require the device to be connected to our Network. This will allow us to troubleshoot and remediate remotely. Faster patching and software deployments due to this.