What do you like best about the product?

NinjaOne offers a clean and intuitive interface that makes managing endpoints straightforward. The automation capabilities are excellent, allowing for streamlined patch management, scripting, and remote management. The integration with third-party tools is seamless, and the support team is responsive and knowledgeable. The platform is lightweight yet powerful, making it easy to deploy and scale across different environments.

What do you dislike about the product?

While NinjaOne excels in many areas, the reporting features could be more customizable, and some advanced monitoring capabilities feel limited compared to competitors. The pricing structure may also be a bit steep for smaller businesses, especially if you require additional integrations or features.

What problems is the product solving and how is that benefiting you?

NinjaOne simplifies endpoint management by providing a centralized RMM platform that automates patching, monitoring, and remote support. This helps reduce manual workload and ensures that devices remain secure and up to date. The seamless deployment of scripts and automation tools allows us to proactively resolve issues before they become major problems.

For our IT team, NinjaOne has significantly improved efficiency, reducing time spent on routine maintenance while increasing visibility across managed devices. The lightweight agent ensures minimal system impact, and the intuitive dashboard makes it easy to navigate and manage multiple environments. Overall, NinjaOne helps us deliver faster, more reliable IT support while improving operational productivity.