NinjaOne is a great RMM product with the flexibility to do just about anything you need
What do you like best about the product?
From my experience, NinjaOne has been relatively hands-off once you get it configured. Software deployments using conditions have been very helpful with critical software such as EDR, DNS filtering agents, etc.
What do you dislike about the product?
There are some elements of the GUI experience when it comes to navigating that aren't very intuitive but once you get used to it there are no issues.
What problems is the product solving and how is that benefiting you?
The most critical problem that NinjaOne has solved is ensuring devices are patched and have their required software. This ensures our security is not lacking across hundreds of endpoints.