Starting from scratch!
What do you like best about the product?
We needed an Single Sign-On solution and were stumped at how to best implement this feature into our organization. This all started before the pandemic broke out and was a great help when we started making use of new online products and need better security. I think the best part is the support. We can alway get the help we need when we get stuck. Thanks to all the guys "under the hood!"
What do you dislike about the product?
Sometimes user attributes don't update exactly as they should, pretty rare, but does happen. But I know the programmer team is working on improving the product.
What problems is the product solving and how is that benefiting you?
We are a college and we have thousands of users. PortalGuard makes it easy to use SSO with all our vendors and 3rd-party solutions. It is also easy for our Help Desk to work with users who are having trouble with their login. It is effectively tying all our products together and works well with our Active Directory solution.