The leader in IDM
What do you like best about the product?
They've been in the game the longest and have thought the longest about all of the use cases in identity management. Moreover, they have a lot of talent that has been there 10+ years, so they have true experts that can explain how things work and help organizations get ISC up and running quickly. ISC is quickly being brought up to, and beyond, feature parity with IIQ.
What do you dislike about the product?
IIQ was and still is kind of a mess, but in a system with so much customization possible with fewer and fewer competent devs, this is to be expected. To some extent, there is a focus on AI when regular feature development might be more useful.
What problems is the product solving and how is that benefiting you?
Sailpoint is working on making IAM idiot-proof, which if you've been in the game a while you know that it is something that is sorely needed.