User-friendly interface empowers non-technical users with interactive visualizations and smart data discovery
What is our primary use case?
ThoughtSpot is an AI-powered analytics platform that enables users to search, analyze, and visualize data easily. Here are some primary use cases for ThoughtSpot:
Primary Use Cases
1. *Self-Service Analytics*: ThoughtSpot allows business users to ask questions and get answers from data without relying on IT or data scientists.
2. *Ad-hoc Analysis*: Users can perform ad-hoc analysis on data to answer specific business questions.
3. *Data Exploration*: ThoughtSpot enables users to explore data, identify trends, and gain insights.
4. *Data Visualization*: Users can create interactive dashboards and reports to visualize data and share insights with others.
Environment
ThoughtSpot is typically used in environments where data-driven decision-making is critical, such as:
1. *Business Intelligence*: ThoughtSpot is used in business intelligence to provide users with easy access to data insights.
2. *Data Analytics*: ThoughtSpot is used in data analytics to enable users to analyze and visualize data.
3. *Enterprise Data Warehousing*: ThoughtSpot can be integrated with enterprise data warehouses to provide users with access to large datasets.
Overall, ThoughtSpot is a powerful analytics platform that enables users to gain insights from data and make informed decisions.
How has it helped my organization?
ThoughtSpot has significantly improved various organizations by providing self-service analytics, enabling employees to independently explore data and generate insights. Here are some key benefits:
- *Increased Efficiency*: ThoughtSpot reduces report requests and saves time for data analysts, allowing them to focus on high-level strategic tasks. For instance, Matillion reduced report requests by 80% and saved over £75,000 annually.
- *Data-Driven Decision Making*: ThoughtSpot empowers businesses to make informed decisions by providing real-time data insights. Austin Capital Bank implemented ThoughtSpot to enable fast, self-service analytics using natural language queries, cutting data turnaround times to under 24 hours.
- *Improved Productivity*: ThoughtSpot's platform allows users to ask questions, analyze data, and build reports in seconds, without requiring extensive training or technical knowledge. This leads to improved productivity, enabling data analysts and developers to complete projects faster.
- *Enhanced Collaboration*: ThoughtSpot facilitates collaboration by providing a centralized analytics hub for clients, employees, vendors, and partners. Its seamless integration with modern data stacks ensures that businesses can efficiently analyze and derive insights from their data.
- *Cost Savings*: ThoughtSpot's automation capabilities and reduced reliance on IT teams lead to cost savings. For example, Odido estimated saving around €1 million annually by freeing up data analyst time and reducing outsourced IT costs
.
What is most valuable?
The features I find best about ThoughtSpot include the ability to explore and comprehend data through smart data discovery. When dealing with answers in ThoughtSpot, it provided a smart function to search, as well as accessing interactive data visualizations and developing bespoke data applications to address unique needs.
I also use the natural language processing feature in ThoughtSpot, which helps reduce bottlenecks, improves decision-making, and elevates different digital experiences. I have used NLP during data analysis in ThoughtSpot and when interacting with chatbots and virtual assistants.
The support team of ThoughtSpot is excellent. When I dealt with issues regarding the creation of answers in Liveboards, I used the ThoughtSpot chatbot, which provided solutions for additional calculations and TML for Liveboards.
What needs improvement?
One of the challenges I faced with ThoughtSpot is that when the team provides the TML language of every object, such as when I was creating a worksheet, it was not giving full information about which area to debug for the TML side. It also has a steep learning curve along with some UI complexities.
Regarding ThoughtSpot's pricing, I didn't have to pay anything since the public version provided all necessary features for me. However, I think when considering the user-based plan, which is around $1000 per month, it is a bit costly and could be cheaper.
For how long have I used the solution?
I have been using ThoughtSpot for the last three years.
What other advice do I have?
I am a user of ThoughtSpot and I'm using ThoughtSpot in my current project.
After using ThoughtSpot, I find it very good compared to Tableau. I rate ThoughtSpot nine out of ten.
I would definitely recommend ThoughtSpot to others if there's a requirement for using this tool.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Empowers efficient report generation and quick data processing while reducing developer dependency
What is our primary use case?
I am currently simultaneously working with Power BI, ThoughtSpot, Snowflake, and Postgres as the products and solutions. ThoughtSpot is deployed on AWS.
It was implemented as a POC model because we previously used Oracle-based business intelligence, such as OAC. Due to cost considerations, we moved to Power BI, which is working fine currently. Because of recent advancements, ThoughtSpot is excellent at processing huge amounts of data. Where Power BI lacks processing compute power, we conducted a POC to check the accuracy and design capabilities of the dashboards. We worked on ThoughtSpot, tried to replicate existing reports, reconcile them, and then implemented it for one project.
What is most valuable?
The best feature is usability from the customer and client perspective. Usually, we would need a dedicated developer for creating reports in Power BI. However, ThoughtSpot is really easy to work with. The connectivity is easy with other databases, and the amount of data it consumes and the generation power is impressive. In Power BI, refreshing the same amount of data takes almost half an hour, while in ThoughtSpot it takes approximately 10-15 seconds.
Once all the datasets and configurations are set up, the usability in ThoughtSpot is excellent. Users can utilize NLQ and get quality results. The entire dashboard functionality is superior compared to Power BI's Q&A and recently introduced Co-pilot, as ThoughtSpot understands the data better.
We have seen areas where improvements are needed for predictions with natural language search. While we can derive normal Gaussian curve predictions, there are additional aspects that could be enhanced.
What needs improvement?
AI-driven insights in ThoughtSpot have not been implemented yet as our organization has not approved releasing the data to AI. This process is still pending approval.
The prediction model needs improvement. While NLQ is working perfectly fine and the data understanding capabilities of ThoughtSpot are good, there is room for improvement. Compared to Oracle's DV or Microsoft Power BI, it is more advanced. However, when implementing it for finance, general ledger, profit and loss, and balance sheet applications, we faced some challenges as these areas require very accurate data.
For how long have I used the solution?
I have been using ThoughtSpot for approximately six months.
What was my experience with deployment of the solution?
There were no challenges with the initial setup of ThoughtSpot. It was straightforward.
What do I think about the stability of the solution?
We have not experienced any glitches or downtimes with ThoughtSpot. After delivery, we haven't received any negative feedback from our brokers.
What do I think about the scalability of the solution?
We haven't attempted to scale it up because it's being used by a small group. Scaling might be necessary when we implement it for bigger projects.
How are customer service and support?
We have not yet required technical support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
The initial setup of ThoughtSpot was straightforward. It would be beneficial if ThoughtSpot had an integration tool for migration purposes. For example, when moving from Oracle-based analytics to ThoughtSpot or from Power BI to ThoughtSpot, a tool that could pull in all connections, understand the design in Power BI, and replicate it in ThoughtSpot would be valuable. This would eliminate most migration challenges, make the process smoother, and require less manpower.
How was the initial setup?
The initial setup of ThoughtSpot was straightforward.
What about the implementation team?
I handled the deployment myself and purchased ThoughtSpot from the vendor.
What was our ROI?
Compared to Power BI, ThoughtSpot is more expensive. This is why we haven't implemented it for most projects currently. Based on our implementation in one project, we are trying to raise more funding to expand its use.
Which other solutions did I evaluate?
The main difference is the heavy reliance on developers for visualization development and data modeling in other technologies compared to ThoughtSpot. Additionally, the in-memory computation power is significantly lower in competitor products. Oracle DV has recently gained attention due to its predictive model capability and flexible design options.
What other advice do I have?
ThoughtSpot is quite intuitive. We haven't used it for workflows yet as most workflows and pipelines are developed in Snowflake using Snowpipe and PL/SQLs. The main benefit is the reduced dependency for generating reports.
Two major benefits are the reduced reliance on developers to get accurate data and the impressive data processing capabilities.
The organization-level setup is straightforward, and the integration with AD server is seamless. The SSO configurations work smoothly.
It would be beneficial to have more variety of visuals included in ThoughtSpot, though the current offerings perform adequately.
The in-memory computing and NLQ capabilities are significant advantages compared to other technologies in the market.
On a scale of 1-10, I rate ThoughtSpot an 8.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Data to insights
What do you like best about the product?
Empower users to gain insights from data
What do you dislike about the product?
Data setup upfront in order to gain insights
What problems is the product solving and how is that benefiting you?
Empower marketer to insights without analyst
AI-driven insights improve data exploration and streamline report creation
What is our primary use case?
I am working for a telecommunication company where we use
ThoughtSpot to create monthly, weekly, and daily ad hoc reports for business needs. We work for both B2B and B2C, creating various KPIs on sales performance. We generate data dumps for backend data models, enabling users to create their own reports, which helps steer business initiatives, plan marketing campaigns, and manage incentives for teams.
What is most valuable?
ThoughtSpot's powerful AI-driven engine is very beneficial. When I upload a data dump, AI analytics suggest possible data visualizations and insights, which I can pin to dashboards or live boards for modification. Its ability to turn English queries into coding tasks enhances data exploration. Additionally, it integrates well with many databases and platforms like Teams,
Slack, and
Jira, simplifying user management and role-level security.
What needs improvement?
ThoughtSpot lacks an intermediate layer for data loading, unlike Qlik, which affects dashboard stability when the database has issues. The platform also has fewer formulas and functions compared to Power BI and Qlik, limiting the creation of complex functions directly within ThoughtSpot.
For how long have I used the solution?
I have been working with ThoughtSpot for four and a half years.
What was my experience with deployment of the solution?
I experienced a straightforward deployment of ThoughtSpot. It connects directly via ODBC to any database and doesn't require maintenance once set up.
What do I think about the stability of the solution?
ThoughtSpot is stable, although any issues in the connected database can affect its dashboard functions.
What do I think about the scalability of the solution?
The scalability of ThoughtSpot is good. As our data has grown, I have validated huge datasets and complex models without significant issues.
How are customer service and support?
I have escalated several questions to ThoughtSpot's technical support, which has helped resolve connection glitches and other issues. I would rate the technical support eight out of ten. When issues occur, they assist effectively.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We previously migrated from Qlik to ThoughtSpot because Qlik was very expensive. The management decided to switch, and I was not involved in the evaluation process.
How was the initial setup?
The initial setup of ThoughtSpot was straightforward, taking about half an hour to one hour with no complex challenges encountered.
What was our ROI?
ThoughtSpot saves a significant amount of time compared to other tools and is very user-friendly.
What other advice do I have?
The recommendation to potential users is to consider the size and specific requirements before choosing ThoughtSpot. I rate ThoughtSpot nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Using intuitive UI and UX features enables effective marketing report visualizations, and the alerting system supports timely KPI monitoring
What is our primary use case?
Currently, our company is using
ThoughtSpot for marketing reporting. We build reports based on the tables in the cloud, utilizing the outlet views for
ThoughtSpot, which then visualizes them. The system includes filters, aggregation levels, time periods, and a lot of marketing KPIs, such as coupon views and incentivized spend.
What is most valuable?
I very much like the UI and UX of ThoughtSpot. The visualization and user experience are very nice. They frequently add new features, and my favorite is the alerting system that allows you to set up alerts on the KPIs. This alerting feature is very beneficial for our company at the moment, and we use it extensively. Additionally, ThoughtSpot is much easier to work with and maintain than other BI solutions, and it significantly reduces costs related to manual labor.
What needs improvement?
There are a few areas where ThoughtSpot could improve. A crucial feature we needed is missing, which involves restricting views of certain KPIs when users select conflicting parameters. We had to create a workaround, which impacted performance by loading pinboards slowly. Disabling drill-down features without affecting sorting in tables is another issue. Also, the process to push new feature requests is lengthy and requires a lot of upvotes, even if you have dedicated support.
For how long have I used the solution?
I have used the solution for a year and a half now.
What do I think about the stability of the solution?
We had a situation where a missing ThoughtSpot feature required us to implement a workaround. This workaround consumed a lot of resources and led to reduced performance, with pinboards loading for approximately two minutes for each filter criterion. We had to add extra resources to resolve this issue, which increased our costs significantly.
What do I think about the scalability of the solution?
I do find ThoughtSpot scalable. There are so many opportunities for them to implement additional features.
How are customer service and support?
I find ThoughtSpot's technical support to be quick with responses, but they are not always helpful. We have dedicated support contacts for our company, but pushing through features we need requires long processes and upvotes on their website despite the support. Overall, I would rate the technical support as six out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
In my personal experience, I have worked with Power BI from Microsoft and a custom solution called Qlik for reporting. There was also another custom solution called GetHandsome, which no longer exists.
How was the initial setup?
The initial setup takes time to understand, but there was nothing extremely complex or complicated.
What was our ROI?
While there is no straightforward way to calculate the ROI of ThoughtSpot, it reduces costs by minimizing the manual labor required for reporting.
What's my experience with pricing, setup cost, and licensing?
The pricing is on the higher end but reasonable for what ThoughtSpot offers.
Which other solutions did I evaluate?
I have worked with Power BI and a custom reporting solution called Qlik.
What other advice do I have?
Overall, I rate ThoughtSpot as an eight out of ten. I recommend it because it is easy, clean, and nice to work with, despite some rules to consider. It is easier to work with compared to Power BI and does not require a complex skill set to create visualizations. Based on my experience, I would rate the product an overall eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Love how I can share insights with my team
What do you like best about the product?
Sharing insights is quick and easy. Instead of sending static reports or endless emails, I can share a live link, and everyone sees the latest data. No need to refresh or ask for updates.
Collaboration is smooth too. Team members can apply their own filters or adjust views in real time which makes discussions more productive.
What do you dislike about the product?
Setting permissions for external users takes a little extra effort.
What problems is the product solving and how is that benefiting you?
It keeps all of us on the same page without constant back-and-forth messages. Decisions get made faster.
ThoughtSpot makes it easy to add analytics to our app
What do you like best about the product?
We wanted to add analytics to our app without making it difficult. ThoughtSpot’s embedding feature made that easy. Now, our users can search their data directly inside our product, just like they would in Google.
The setup was faster than we expected and we didn’t need our dev team to get it working. It connects well with our existing data sources and updates in real time, so users always see fresh insights.
Another thing I like is how ThoughtSpot’s AI suggests questions and insights. It helps our users find trends they might not have thought to look for.
Their support team has also been really helpful whenever we needed guidance.
What do you dislike about the product?
It’s fast and easy to use, but sometimes we run into minor limitations that require extra steps.
What problems is the product solving and how is that benefiting you?
Before ThoughtSpot, we struggled with making data accessible to our customers. We had reports, but they weren’t interactive, our users had to wait for updates.
Now, our customers can ask their questions and get answers instantly. They don’t have to wait on pre-built dashboards or wait for someone to pull data for them. It’s made our product much more valuable and improved customer satisfaction.
Fast and easy analytics for everyone
What do you like best about the product?
I like how easy it is to analyze data without needing to know sql. I can just type a question and get charts or tables right away. It’s really fast and saves me from waiting on reports.
Another thing I like is how interactive everything is. If I need to dig deeper, I can click on the data and explore more without starting over. It makes business intelligence and analytics simple and quick.
What do you dislike about the product?
Some advanced analytics need extra setup, and it takes a bit to learn all the features. But once you get used to it, its really powerful.
What problems is the product solving and how is that benefiting you?
ThoughtSpot makes it easy to find insights without waiting for reports or needing technical skills.
Easy way to get answers from data
What do you like best about the product?
I like the way our team gets the data we need without a data expert. ThoughtSpot’s search function makes it easy to just type in a question and get answers right away. No complex querys and no waiting. It saves us so much time.
Another thing I like is how easily it connects to different data sources. We set it up with our existing systems without any problems, and it updates in real time. So we always have the latest data.
The built-in AI is also a big plus. It helps find insights we might not have thought to look for
Their support team is also great.
What do you dislike about the product?
It takes a little getting used to. especially if you’re used to traditional BI tools like Tableau.
What problems is the product solving and how is that benefiting you?
I used to waste so much time waiting for reports or trying to write big querys just to get the data I needed. If I needed something quickly, I had to ask the data team. It wasn’t always an option. It slowed everything down and made decision-making harder.
With ThoughtSpot, that problem is gone. Now, I can just type in a question and get answers immediatley. I don’t have to depend on anyone else or spend hours figuring out querys. It’s made my work so much faster and easier.
Self-service analytics transforms report creation and visualization
What is our primary use case?
I have been using ThoughtSpot for various purposes. In the past, I used it for contract management with a healthcare company and workforce management to ensure proper staffing for call centers based on product changes.
Currently, I'm using it for business and sales, working with Salesforce data, and managing our clients. It's primarily for internal operations.
What is most valuable?
ThoughtSpot excels in being self-service oriented, allowing users who aren't developers to easily create their own reports and visualizations, making it very intuitive. The alerting system and security enablement for both internal and external customers are very good. The self-service analytics capabilities are unrivaled, making it a top-notch solution. It has greatly improved time savings and business sales by facilitating targeted marketing approaches.
What needs improvement?
Some areas for improvement include the pixel-perfect dashboards, which are not as refined as those in Tableau. Enhancing integration capabilities with other tools like DBT would also be beneficial as it would make our lives easier.
For how long have I used the solution?
I have been working with ThoughtSpot for four years.
What do I think about the stability of the solution?
The responsiveness of accessing live data is exceptional and faster than most other BI tools. We haven't faced any stability issues except the need for enhanced integration between DBT and ThoughtSpot.
What do I think about the scalability of the solution?
Scalability depends on your contract with them, whether it's consumption-based or row-based. By negotiating well, you can scale it as much as you want.
How are customer service and support?
ThoughtSpot provides a dedicated customer success person and the ability to submit tickets online, with a response time of no more than a day. I would rate their support an eight out of ten, with room for improvement.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have used other BI tools like SAS, which require a BI developer background to build something useful.
How was the initial setup?
The initial setup was super easy. It was straightforward to align connectors with other tools, such as Snowflake and DBT. It also works with other databases like Fivetran.
What was our ROI?
Using ThoughtSpot has resulted in significant time savings and improved business sales by allowing us to identify sellers and buyers across regions, facilitating targeted marketing.
What's my experience with pricing, setup cost, and licensing?
ThoughtSpot's pricing is reasonable and in line with other BI tools. Like all BI tools, it involves negotiation, but we settled on a reasonable price.
What other advice do I have?
I would recommend ThoughtSpot to anyone who wants to have self-service capabilities for their customers, whether internal or external.
Overall, I would rate ThoughtSpot as a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
