Symmetry Systems DataGuard
Symmetry SystemsReviews from AWS customer
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Helpful, jargon-free expertise
What do you like best about the product?
My consultant, Daniel B, was incredibly helpful and had many years of applicable experience that was directly relevant for our implementation. Our internal auditor, Yazid, was also understanding of our organisation's context and what security means for us, meaning that he was able to provide actionable advice on next steps
What do you dislike about the product?
Some of the templated documents are overly complex, and some of the translations need tweaking, or make the document difficult to use particularly in Excel
What problems is the product solving and how is that benefiting you?
Implementing ISO 27001 from scratch, where no colleagues have experience previously implementing ISO 27001
Great audit experience and professional service
What do you like best about the product?
Every specialist I’ve worked with from Dataguard has been highly professional, each bringing a unique consulting style and perspective. My recent internal audit with Daniel Buss was a great example. From the very beginning, Dan guided us through the entire process from audit planning to the final report with professionalism and clarity.
What stood out to me was his pragmatic approach, grounded in real-world examples and use cases. I especially appreciated how he turned each discussion into a learning opportunity. He has a talent for making the process engaging and approachable, creating an environment where you gain valuable insights while enjoying the experience.
The audit not only delivered important findings but also left us with new knowledge and perspectives.
What stood out to me was his pragmatic approach, grounded in real-world examples and use cases. I especially appreciated how he turned each discussion into a learning opportunity. He has a talent for making the process engaging and approachable, creating an environment where you gain valuable insights while enjoying the experience.
The audit not only delivered important findings but also left us with new knowledge and perspectives.
What do you dislike about the product?
So far, I’ve been very satisfied with Dataguard’s services, both the product itself and the supporting consulting.
What problems is the product solving and how is that benefiting you?
Dataguard is our main partner in supporting both ISO 27001 certification and the TISAX label. We use their platform to drive key parts of our ISMS, including employee security training through the Academy, security policy management, and the frameworks module with guided implementation paths. In addition, we rely on their consulting and internal audit services. We began working with Dataguard a couple of years ago and successfully moved from zero to certified in a short timeframe.
Professional service structure and competent service provider
What do you like best about the product?
Very well organized platform and highly committed employee
What do you dislike about the product?
Currently, there is no main downsize visible. We have already communicated a few minor details regarding the questionnaires.
What problems is the product solving and how is that benefiting you?
Review of data protection to ensure compliance with German data protection requirements for our customers
ISO27001 Implementation
What do you like best about the product?
Good care by professional staff - helpful, clear, and easy-to-use online portal - pre-made training in various fields of expertise
What do you dislike about the product?
Pre-made templates are not necessarily helpful as they are very extensive and more general, and may be overwhelming.
What problems is the product solving and how is that benefiting you?
Successful introduction and implementation of the ISO27001 certification
Reliable Partner for Data Protection
What do you like best about the product?
We have been working with DataGuard for several years and greatly value the continuity and reliability of the cooperation. Our contact person, Mr. Rowe, is always approachable, friendly, and willing to support us whenever needed. His commitment makes the collaboration both pleasant and effective.
What do you dislike about the product?
There is nothing particular to dislike; our experience so far has been very positive.
What problems is the product solving and how is that benefiting you?
They provide clarity on GDPR obligations and support us in maintaining a structured compliance framework, giving us legal certainty.
With Stephan Trenker, the project is going great
What do you like best about the product?
Since Stephan Trenker has been supporting us, the project is really getting underway! That is absolutely and solely important for the project.
What do you dislike about the product?
The platform is not good. Frequent changes of advisors are disruptive. It would be best to have a good advisor from the start, like Stephan Trenker!
What problems is the product solving and how is that benefiting you?
ISO 27001 and Tisax Certification.
For the following questions, I can only refer to the DataGuard platform and not to the consulting services of Mr. Trenker.
For the following questions, I can only refer to the DataGuard platform and not to the consulting services of Mr. Trenker.
Top Partner on the way to ISO27001
What do you like best about the product?
Uncomplicated direct communication with the consultants. Clear explanations and highlighting of improvement potentials.
What do you dislike about the product?
Cannot recognize any. The platform could sometimes respond a bit faster.
What problems is the product solving and how is that benefiting you?
ISO27001 Certification. Dataguard is a competent partner that is always by your side.
Sustainable overall solution for the implementation of information security.
What do you like best about the product?
The DataGuard Platform offers a compact solution approach for implementing information security. The structure of the page allows tasks to be centrally managed and processed. This enables the creation and maintenance of a sustainable system. A knowledge area is available, providing not only content information but also information about the interface. Additionally, there is a broad team of consultants who provide support via email and in appointments. For customer support, DataGuard provides a designated contact who also offers ad-hoc assistance.
DataGuard offers an all-in-one solution concept, with manageable costs and a platform that enables efficient fulfillment of requirements.
DataGuard offers an all-in-one solution concept, with manageable costs and a platform that enables efficient fulfillment of requirements.
What do you dislike about the product?
Even though there are regular updates to features, content, and templates, there is a lack of proper communication. Changes and improvements are neither highlighted nor explained.
What problems is the product solving and how is that benefiting you?
DataGuard offers a good provision of professional documents, which can be tailored very well to the company as a modular system.
Comprehensive and intuitive
What do you like best about the product?
The support is generally excellent making the implementation and problem solving much smoother. Access to a variety of modules that work out of the box but also allow a good amount of flexibility to amend where needed. Pricing was extremely competitive.
What do you dislike about the product?
Very few. As with all large systems, there is a fair bit of work required to get everything up and running but this is definitely better than other privacy software I have used in the past.
What problems is the product solving and how is that benefiting you?
Allowing us to maintain our RoPA and DPIA's in the main
Making GDPR fun, friendly and engaging!
What do you like best about the product?
Liz is absolutely amazing! She’s incredibly knowledgeable, friendly, and always so responsive and patient with the endless questions our team sends her way each week. The support and expertise from both Liz and Finn have made a significant impact—thanks to their guidance and reassurance, we’ve already implemented several improvements to our data protection compliance. Their constructive, collaborative approach has made a real difference for us.
What do you dislike about the product?
Nothing at all. We are very happy with the service we receive.
What problems is the product solving and how is that benefiting you?
We are a low risk organisation but this had meant we hadn't adequately assessed and addressed the risks of failing to comply with GDPR. We now have a much better grasp on where our vulnerabilities are and a structured plan to tackle them
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