Symmetry Systems DataGuard
Symmetry SystemsReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
74 reviews
from
External reviews are not included in the AWS star rating for the product.
With Stephan Trenker, the project is going great
What do you like best about the product?
Since Stephan Trenker has been supporting us, the project is really getting underway! That is absolutely and solely important for the project.
What do you dislike about the product?
The platform is not good. Frequent changes of advisors are disruptive. It would be best to have a good advisor from the start, like Stephan Trenker!
What problems is the product solving and how is that benefiting you?
ISO 27001 and Tisax Certification.
For the following questions, I can only refer to the DataGuard platform and not to the consulting services of Mr. Trenker.
For the following questions, I can only refer to the DataGuard platform and not to the consulting services of Mr. Trenker.
Top Partner on the way to ISO27001
What do you like best about the product?
Uncomplicated direct communication with the consultants. Clear explanations and highlighting of improvement potentials.
What do you dislike about the product?
Cannot recognize any. The platform could sometimes respond a bit faster.
What problems is the product solving and how is that benefiting you?
ISO27001 Certification. Dataguard is a competent partner that is always by your side.
Sustainable overall solution for the implementation of information security.
What do you like best about the product?
The DataGuard Platform offers a compact solution approach for implementing information security. The structure of the page allows tasks to be centrally managed and processed. This enables the creation and maintenance of a sustainable system. A knowledge area is available, providing not only content information but also information about the interface. Additionally, there is a broad team of consultants who provide support via email and in appointments. For customer support, DataGuard provides a designated contact who also offers ad-hoc assistance.
DataGuard offers an all-in-one solution concept, with manageable costs and a platform that enables efficient fulfillment of requirements.
DataGuard offers an all-in-one solution concept, with manageable costs and a platform that enables efficient fulfillment of requirements.
What do you dislike about the product?
Even though there are regular updates to features, content, and templates, there is a lack of proper communication. Changes and improvements are neither highlighted nor explained.
What problems is the product solving and how is that benefiting you?
DataGuard offers a good provision of professional documents, which can be tailored very well to the company as a modular system.
Comprehensive and intuitive
What do you like best about the product?
The support is generally excellent making the implementation and problem solving much smoother. Access to a variety of modules that work out of the box but also allow a good amount of flexibility to amend where needed. Pricing was extremely competitive.
What do you dislike about the product?
Very few. As with all large systems, there is a fair bit of work required to get everything up and running but this is definitely better than other privacy software I have used in the past.
What problems is the product solving and how is that benefiting you?
Allowing us to maintain our RoPA and DPIA's in the main
Making GDPR fun, friendly and engaging!
What do you like best about the product?
Liz is absolutely amazing! She’s incredibly knowledgeable, friendly, and always so responsive and patient with the endless questions our team sends her way each week. The support and expertise from both Liz and Finn have made a significant impact—thanks to their guidance and reassurance, we’ve already implemented several improvements to our data protection compliance. Their constructive, collaborative approach has made a real difference for us.
What do you dislike about the product?
Nothing at all. We are very happy with the service we receive.
What problems is the product solving and how is that benefiting you?
We are a low risk organisation but this had meant we hadn't adequately assessed and addressed the risks of failing to comply with GDPR. We now have a much better grasp on where our vulnerabilities are and a structured plan to tackle them
We have used DG for many years, who have provided GDPR guidance that we have found invaluable.
What do you like best about the product?
The clear responses to queries combined with excellent training materials for UK GDPR. The web site is very easy to use. Engagement from our compliance contact is beyond question with very frequent use.,
What do you dislike about the product?
The web site in its two languages can at some times be problematic. In the last 6 months the site has improved greatly.
What problems is the product solving and how is that benefiting you?
The ability to have on hand a service for GDPR reference is the most value, closely followed with the training for security.
Data protection next level
What do you like best about the product?
I really like the integrated approach combining the DataGuard platform and the competence and professionalism of its consultants. The implementation and integration of the DataGuard platform was really easy and fast and now, we are using the platform daily which is a great success! Our consultant is very knowledgeable, responsive, and proactive in guiding us through complex compliance landscapes like GDPR, the EU AI Act and other frameworks.
What do you dislike about the product?
Limited document editability of the records of processing activities (PDF-only format)
What problems is the product solving and how is that benefiting you?
With DataGuard, we comply with our accountability obligations under the GDPR. The DataGuard Platform is our single source of truth and supports all processes with relevant guidelines, resources, and templates.
In the early stages of using the platform but starting to see the benefits
What do you like best about the product?
Plenty of useful material to support you; pre-loaded assessments so can start using straightaway; support available as and when required; although I havent tried yet, the ability to adapt existing material to suit local requirements will be very useful. E-Learning module will also be helpful
What do you dislike about the product?
Like any platform, you need to fully understand how it works to maximise the benefit of using it, which takes time.
What problems is the product solving and how is that benefiting you?
Being new into the business, DataGuard has allowed me to get consistency in how we approach privacy management and improve understanding across the business on matters such as privacy impact assessments and legitimate interests
Top consulting and support for TISAX certification
What do you like best about the product?
The experienced team and the innovative ISMS tools
What do you dislike about the product?
The WYSIWYG editor could be more sophisticated
What problems is the product solving and how is that benefiting you?
Certification for TISAX AL3 - this opens up collaboration with clients of special requirements
User-friendly platform with helpful templates but also room for improvement.
What do you like best about the product?
The system is easy to understand
Many templates that are easy to customize
Integrated asset and risk management
Practical option for employee training (Academy)
Quick response to inquiries with consistent contacts
Continuous development
Many templates that are easy to customize
Integrated asset and risk management
Practical option for employee training (Academy)
Quick response to inquiries with consistent contacts
Continuous development
What do you dislike about the product?
Framework is not logically structured for the certification bodies
Policies were not as formatable as we wanted
Unfortunately, there are always error messages when we wanted to upload something
The usefulness of the software decreases significantly after the initial certification
Policies were not as formatable as we wanted
Unfortunately, there are always error messages when we wanted to upload something
The usefulness of the software decreases significantly after the initial certification
What problems is the product solving and how is that benefiting you?
We initially chose DataGuard as part of our TISAX certification because we thought the framework would be particularly helpful. In fact, we hardly used it in the end and benefited much more from the numerous templates for policies.
showing 1 - 10