Docebo Learning Platform - NA
Docebo NA IncReviews from AWS customer
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Straightforward Admin UI and User Experience
What do you like best about the product?
I liked the user interfance and the user experience for the admin was pretty straight forward.
What do you dislike about the product?
I think it was pretty basic, didnt have other modules that you could integrate with, that had other development tools. I dont think it had AI when we used it.
What problems is the product solving and how is that benefiting you?
To have a learning platform, where it was easy for users to access and find.
Powerful Customization, but Implementation Can Be Overwhelming for Small Teams
What do you like best about the product?
I like the variety of things you can do within the system, especially the ability to customize your pages for different learner personas.
What do you dislike about the product?
Docebo is a challenging system to implement with a small team. The end results are excellent, and the implementation team was very educational and helpful, but most of the work still falls on you. Getting everything off the ground at the beginning felt a bit overwhelming.
What problems is the product solving and how is that benefiting you?
Different user groups can view different items, and it’s easy to navigate user accounts to see exactly what they’re seeing (a gap in other systems). I also like the customizable reporting and the customizable course catalogs.
Easy-to-Use Platform for All Our Safety and Training Videos
What do you like best about the product?
It houses all of our safety and training videos on one easy-to-use platform.
What do you dislike about the product?
When uploading files to create content, the file structure needs to be in a particular format.
What problems is the product solving and how is that benefiting you?
Making access to training content and being able to track it
Effortless User Management and Effective Learning
What do you like best about the product?
I like Docebo's user interface as an admin because it's easy to use and delivers faster results. It allows me to manage users easily and quickly, create courses within seconds, and manage them without any issues. I can create complex learning paths and assign them to specific courses based on roles. Additionally, the ability to create enrollment rules makes my life easier.
What do you dislike about the product?
A notification for rejected users registrations does not currently exist. While there is an option to approve a registration, with a corresponding notification, no such functionality is available for rejected users. After some research, I found that this issue has already been raised by users several years ago, yet no improvements have been implemented so far.
What problems is the product solving and how is that benefiting you?
I use Docebo to make the learning experience more engaging, faster, and more effective. It allows me to manage users easily, create courses quickly, and craft complex learning paths effortlessly.
Streamlined Training with Easy Integrations
What do you like best about the product?
I use Docebo for hosting internal sales trainings, and I find it solves several problems such as bulk enrollment and robust reporting. I really appreciate the intuitive design and the version control feature. I like that it's easy to build integrations on the platform, which allows for sharing recurrent reports with managers without them needing to access the platform. The CSV importing feature is great for helping to bulk enroll teams from a list or sheet. The initial setup was fairly smooth, despite the usual challenges of any migration.
What do you dislike about the product?
There is a bit of a learning curve and trial and error around how changes to a SCORM file affect in-progress learners.
What problems is the product solving and how is that benefiting you?
I use Docebo for bulk enrollment, intuitive design, robust reporting, and version control. CSV importing helps bulk enroll teams, while integrations deliver team learning reports conveniently to managers.
Best AI Content Recommendations tailored by user behavior and roles
What do you like best about the product?
AI based content recommendations based on user behavior and roles
What do you dislike about the product?
Initial setup and configuration is bit complex
What problems is the product solving and how is that benefiting you?
Managing trainings across various teams like Unix, Windows, Netops was fragmented and no clear visibility on course completion.
Docebo centralized all trainings into a single platform, role based learing paths were created for each path and it tracks progress.
Docebo centralized all trainings into a single platform, role based learing paths were created for each path and it tracks progress.
User-Friendly LMS with Powerful Features
What do you like best about the product?
I find Docebo's monthly active user model very useful for my customer base, as I can gauge approximately how many people will use the LMS. The system for creating and uploading courses works really well, with no issues on my end, which I appreciate. Its compliance with SCORM and XAPI is also beneficial. I'm excited about Harmony AI search assistant and their new AI agent training feature. I like how we can integrate our provisioning system in the background, which works efficiently. The insights feature gives me good reporting on customer usage. The ease of use, both as an administrator and for users, is notable, as it is user-friendly with minimal confusion. Uploading content and creating courses is straightforward, and the central repository feature for course content is effective. I enjoy the reporting features, particularly Docebo Insights, and the ability to create custom reports. For users, it is seamless to find and launch assigned courses.
What do you dislike about the product?
Well, every once in a while, we have a problem renewing course access because when we originally configured access, we added courses or added access to courses for users at the course level, and then a couple of years later, we switched to adding at the learning plan level. Renewing access to a course at the learning plan level doesn't update course access dates at the course level, and so that's just created some extra administrative tasks for us. That's about the only problem I have with Docebo. I really don't have any other complaints about Docebo.
What problems is the product solving and how is that benefiting you?
I find Docebo's monthly active user model really useful for managing a large customer base. The system for course creation and content upload works smoothly. It's SCORM and XAPI compliant. I love the insights feature for customer usage reporting.
Docebo Makes User Management Easy and Organized
What do you like best about the product?
Docebo’s user management capabilities are extremely helpful and make it much easier to organize and manage users.
What do you dislike about the product?
The test feature feels like it’s missing a few key capabilities. The Question Bank could also benefit from additional filters to make it easier to narrow down and find what I need.
What problems is the product solving and how is that benefiting you?
Docebo helps us keep all types of content, training materials, and assets in one place. There’s no longer a need to rely on 3–4 different platforms across different departments.
Teams and System Make Setup Changes Easy
What do you like best about the product?
The Teams and system are both great to work with, especially when I’m trying to change something or set something up.
What do you dislike about the product?
Uploading your own pathways can feel a bit long-winded at first, although it does get easier the more you use it.
What problems is the product solving and how is that benefiting you?
competency tracking and career courses are now easily reportable
Powerful and Scalable LMS for Growing Organizations
What do you like best about the product?
What I like best about Docebo is its flexibility and scalability combined with an intuitive user experience. It allows advanced customization, strong reporting, and seamless integrations, making it suitable for both internal training and external audiences like clients and partners.
What do you dislike about the product?
At times, Docebo can feel complex to configure, especially when managing advanced settings or automations. Some reporting features could be more intuitive, and certain customizations require technical knowledge or additional support to implement efficiently.
What problems is the product solving and how is that benefiting you?
Docebo solves the challenge of managing and scaling training in a structured and centralized way. It allows us to organize content, automate processes, track performance, and deliver training to different audiences from a single platform. This improves efficiency, ensures better visibility on results, and supports more strategic decision-making around learning initiatives.
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