Docebo Learning Platform - NA
Docebo NA IncReviews from AWS customer
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Efficient Training Management with Docebo
What do you like best about the product?
I find the page builder feature of Docebo incredibly valuable and essential. It allows me to create customized dashboards tailored to different audiences using its drag and drop widgets. This feature enables me to highlight priority courses, showcase recommended content, and organize the interface effectively to ensure learners don't get confused. The ability to personalize the experience with separate dashboards for new employees, managers, and external learners creates a more guided and personalized experience. Additionally, the page builder lets me brand the platform and make navigation much clearer, greatly enhancing the overall user experience.
What do you dislike about the product?
I find that the reporting and analytics section of Docebo is limited and not intuitive. It sometimes requires me to combine multiple reports to extract simple insights. Additionally, the mobile app needs improvement in both UI and functionality. Although the support is helpful, the response from the help desk can be slow, even for simple issues.
What problems is the product solving and how is that benefiting you?
I use Docebo to streamline internal training and onboarding, making workflows more organized and efficient. Its automation features save me admin time, and it creates a clear learning journey for employees, allowing easy access to required courses and progress tracking.
A Flexible LMS That Makes Training Easier to Manage
What do you like best about the product?
Docebo has a clean, modern interface that’s easy for both admins and learners to navigate. I especially like how simple it is to organize courses and track learner progress. The platform offers strong automation features, so assigning training or setting up learning paths doesn’t feel overwhelming. The reporting tools are also helpful for checking engagement and spotting where learners might need more support. The commitment to innovation, with new features rolling out consistently, makes it a future-proof investment.
What do you dislike about the product?
My main critique revolves around feature parity and pricing. Some of the most valuable functionalities, such as advanced analytics or specific automation capabilities, are often tiered or require expensive add-ons. This can make the total cost of ownership quite high compared to some competitors, and it feels like certain core administrative functions (like advanced Instructor-Led Training/ILT session management or nuanced reporting for collaborative tools) could be more streamlined without needing custom CSS workarounds.
What problems is the product solving and how is that benefiting you?
Docebo is solving our primary challenge of scaling global, multi-audience training programs efficiently. We previously struggled with disorganized, disparate training systems that couldn't handle the volume or the varied needs of internal employees versus external partners.
Now, Docebo centralizes all learning activities. Its automation features handle course assignment, re-certification reminders, and progress tracking, drastically reducing administrative overhead and ensuring compliance requirements are met on time. The clear reporting dashboards allow us to move beyond completion rates to measure the actual effectiveness and business impact of our training initiatives. This has transformed our L&D team from a reactive administrative function into a proactive, data-driven engine for organizational growth.
Now, Docebo centralizes all learning activities. Its automation features handle course assignment, re-certification reminders, and progress tracking, drastically reducing administrative overhead and ensuring compliance requirements are met on time. The clear reporting dashboards allow us to move beyond completion rates to measure the actual effectiveness and business impact of our training initiatives. This has transformed our L&D team from a reactive administrative function into a proactive, data-driven engine for organizational growth.
A customizable LMS that shines
What do you like best about the product?
The platform lets us create learning experiences that feel personalized for different types of users, so training feels useful instead of just another chore. It has all the important tools we need and can be customized a lot, from making our own pages to adding different widgets. The support team is helpful and always willing to adjust things to fit our needs. We compared many LMS options, but we chose this one because it is flexible, easy to use, and full of features and even after a year, we still feel we made the right choice.
What do you dislike about the product?
Because Docebo is a big platform and we are a smaller customer, it is hard to get direct guidance from their product experts, and support tickets are not always enough for bigger projects.
What problems is the product solving and how is that benefiting you?
Docebo has helped us bring all our learning and exam related training into one place, which removes the confusion of using multiple tools. It lets us create different learning paths for students, teachers, and exam staff so everyone gets exactly what they need. The reporting tools make it easy to track who is ready for exams and where support is needed. Overall, it has saved us a lot of manual work and made our exam and coaching operations run much smoother.
Powerful Features with Room for Improvement
What do you like best about the product?
I love Docebo's auto tagging feature, as it systematically tags learning content, enhances organization and searchability, saves time, and boosts learner efficiency significantly. The gamification feature is another aspect I truly appreciate since it makes the learning process more engaging and interactive, motivating users to participate more actively. Additionally, Docebo's learning plans are incredibly beneficial as they present users' progress clearly and effectively, making it easy to track their development and understand what still needs to be completed. I find the ease of use of these features to be outstanding, contributing to an overall positive experience with the platform.
What do you dislike about the product?
I am dissatisfied with the certificate templates in Docebo. They are poorly designed and do not meet my requirements. Additionally, the level of customization is very limited, which hinders our ability to provide a personal touch in the certification process. Also, the initial setup of Docebo proved challenging. We found it difficult enough that we had to hire external help to get it set up, indicating a need for a more user-friendly setup process or better onboarding support.
What problems is the product solving and how is that benefiting you?
I use Docebo's auto-tagging to organize learning content, enhancing searchability and efficiency. It transforms employee upskilling and multiplies efforts. Learning plans help track user progress effectively.
Seamless, Personalized and Easy-to-Use LMS
What do you like best about the product?
Honestly, what I like best about Docebo is how smooth and intuitive the whole learning experience feels — both for learners and admins.
As a learner, I love that everything I need is in one clean dashboard — my assigned courses, progress, deadlines, and even AI-suggested content based on what I’ve completed before. It feels a bit like Netflix for learning — super personalized.
As an admin, I really appreciate how automation saves so much time. Once I set up learning paths or groups, Docebo automatically assigns the right content to the right people. Plus, the reporting and analytics are clear and customizable — I can actually see how learning is impacting performance.
And the integrations — with Slack and Teams — make it easy to embed learning into daily workflow rather than pulling people out for training.
So in short: clean UI, smart automation, and real personalization — that’s what I like best.
As a learner, I love that everything I need is in one clean dashboard — my assigned courses, progress, deadlines, and even AI-suggested content based on what I’ve completed before. It feels a bit like Netflix for learning — super personalized.
As an admin, I really appreciate how automation saves so much time. Once I set up learning paths or groups, Docebo automatically assigns the right content to the right people. Plus, the reporting and analytics are clear and customizable — I can actually see how learning is impacting performance.
And the integrations — with Slack and Teams — make it easy to embed learning into daily workflow rather than pulling people out for training.
So in short: clean UI, smart automation, and real personalization — that’s what I like best.
What do you dislike about the product?
What I dislike about Docebo is that some of the best features are locked behind add-ons, which makes it a bit expensive as you grow. The platform itself is great, but you really start feeling the cost when you want to expand or use advanced features like automation or AI-generated content.
What problems is the product solving and how is that benefiting you?
As a business, Docebo has really helped us streamline and scale our employee training and partner onboarding in a way that’s both efficient and trackable.
Enhances Productivity with Robust Features
What do you like best about the product?
I find Docebo incredibly valuable in facilitating seamless onboarding and training processes for new hires as well as seasoned employees. What stands out the most to me is its ability to set up comprehensive company courses that can be accessed by employees at any convenient time, significantly reducing the cost and time associated with hiring external trainers. I appreciate how it enables communication and collaboration among employees through feeds and posts, allowing them to share information, work on their weaknesses, and run the company work smoothly. The performance tracking feature is particularly impressive as it allows for monitoring employee performance, helping in making informed recommendations for further training to optimize skills and productivity. The dashboard provides a complete overview, which is easy to navigate and helps in accessing real-time information. The customizable nature of Docebo ensures that solutions are tailored specifically to a company's needs, unlike other generic tools. I value that this platform supports remote access to training materials, enhancing flexibility and efficiency in learning and operational processes.
What do you dislike about the product?
The initial setup for Docebo can be quite complex, involving multiple steps such as booking, attending meetings, and thorough training sessions. This complexity might be overwhelming initially, although there is expert guidance available to help with the process.
What problems is the product solving and how is that benefiting you?
I use Docebo to cut costs on training, improve employee skills, facilitate smooth communication, and enhance productivity through accessible online courses and performance tracking.
Great Value and Easy to Use
What do you like best about the product?
You get good value for what you pay. The product is also straightforward to use, even for those who aren't very tech savvy.
What do you dislike about the product?
Some features would benefit from updates, and the interface could be made more user-friendly.
What problems is the product solving and how is that benefiting you?
This tool makes it easy and effective for us to deliver educational content to our users.
Simple implementation and use, stress-free experience
What do you like best about the product?
Ease of implementation and use
What do you dislike about the product?
Sometimes the platform is slow and causes inconvenience in its use.
What problems is the product solving and how is that benefiting you?
Help colleagues to have a collector of information and guides that can assist them in learning the procedures and usage of the tool.
Empowers Personalized Learning Like Never Before
What do you like best about the product?
What I appreciate most is the ability to design personalized learning experiences tailored to our various personas. This approach transforms learning into a meaningful journey, rather than just a task we are required to complete.
What do you dislike about the product?
Many of the steps are cumbersome and take a considerable amount of time, which makes implementation more difficult.
What problems is the product solving and how is that benefiting you?
We use this tool to track all internal employees for both compliance and professional development, as well as to monitor external customer compliance training and support their professional growth within the industry.
Easy to Implement with Excellent Support, Though sometimes it's a bit slow
What do you like best about the product?
The product is easy to implement, and the customer support, including pre-sales assistance, is very good.
What do you dislike about the product?
This platform isn't very well known in Italy, and I have noticed that it can be a bit slow at times.
What problems is the product solving and how is that benefiting you?
Having all employees trained simultaneously, on the same topic and at the same level, is very beneficial.
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