Docebo Learning Platform - NA
Docebo NA IncReviews from AWS customer
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Fully Customizable Platform with Effortless Onboarding and Scalable Automation
What do you like best about the product?
The Platform allows us to fully tailor the user interface using HTML and CSS enabling us to align with our company branding.
The API and bulk CSV functions make it easy to scale operations by automating user sync and data synchronization.
The initial configuration and onboarding experience is very easy allowing us to deploy platform with any technical issue.
The API and bulk CSV functions make it easy to scale operations by automating user sync and data synchronization.
The initial configuration and onboarding experience is very easy allowing us to deploy platform with any technical issue.
What do you dislike about the product?
Session automated is limited, which shows down scheduling and updates.
Dynamic group syncing is not reliable leading to extra admin work.
Instructor permissions are not flexible, making access control difficult.
Dynamic group syncing is not reliable leading to extra admin work.
Instructor permissions are not flexible, making access control difficult.
What problems is the product solving and how is that benefiting you?
It helps me create quick and easy training course for my team and organization, as I working in cyber security, like cybersecurity awareness training. I can share the training with everyone and easily track the progress.
Automation and Integration Made Easy with Docebo
What do you like best about the product?
I find Docebo extremely valuable for its ability to automate user enrollment, which significantly streamlines the process of managing user training. This automation is particularly effective as it categorizes users and assigns courses accordingly, greatly reducing the challenge of manually managing a large and diverse set of users. Additionally, I really appreciate the integration features, particularly the integration and automation hub.
What do you dislike about the product?
The platform can feel a bit overwhelming for new users due to the many features and configuration options available, resulting in a steep learning curve initially. It takes some time to understand how each module works, which can be daunting for newcomers. Additionally, the setup process was difficult at first because of the numerous features Docebo provides, requiring time to understand each aspect.
What problems is the product solving and how is that benefiting you?
I use Docebo to automate user enrollment, deliver structured learning paths, and manage training. It solves the challenge of manually assigning courses by automating enrollment based on user categories.
A great LMS that you can start using immediately with no hassle
What do you like best about the product?
I like mainly the very clean UI and no need to.invest time to learn the platform. Also the use of AI suggestions.
What do you dislike about the product?
A bit higher than expected pricing and the availability of add-ons that are not clear from the start.unless you do good research.
What problems is the product solving and how is that benefiting you?
Long onboarding time was a hassle, now the basics can be delivered in a centralised platform for newly onboarded employees. Also the inability to get employees to learn new software easily with much enhanced as learning is being better managed and they are better motivated.
Seamless LMS with Exceptional Support and Engaging Features
What do you like best about the product?
I appreciate Docebo for its capacity to streamline product training across various audiences, keeping engagement levels high with its exciting gamification features and convenient access to content. The platform is incredibly intuitive, boasting robust functionality that enhances our training operations. I am thoroughly impressed with their fantastic customer service, which is both knowledgeable and creative in problem-solving. The ability to chat with support whenever needed, coupled with having a dedicated support advisor for monthly consultations, truly makes a difference. Additionally, being involved in product development workshops and successfully achieving the Docebo Pro certification reflects their commitment to customer involvement and satisfaction. The integration with platforms like Workday and Salesforce for seamless user data synchronization further shows Docebo's versatility. The smooth implementation process, completed within three months, underscores the platform's user-friendly nature and effectiveness. Ultimately, this combination of features, support, and a caring community makes me confident in Docebo's value.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
We use Docebo to streamline product training with engaging features and easy content access, enhancing both customer and employee learning experiences.
Highly Flexible LMS with Smooth Integration
What do you like best about the product?
I like that Docebo offers a highly adaptive platform for our training needs. Its functionality is versatile and can be quickly configured to meet shifting processes or emerging training requirements, which is crucial for an LMS. Almost every module in Docebo is adaptable to different business needs, ensuring that it remains essential to our learning management system. I particularly value the channels feature as it supports continuous learning and content discovery, allowing for the creation of curated learning paths tailored to specific topics or audiences. This feature is a key component I rely on, as it facilitates access to a variety of learning materials such as videos, documents, microlearning, and user-generated content. It effectively nurtures a culture of self-directed learning, extending beyond merely mandated courses. Moreover, Docebo centralizes all our employee training, communication, and development efforts, enhancing our ability to deliver onboarding, mandatory compliance modules, and continuous upskilling. Managing all our learning needs within one ecosystem has improved consistency, accessibility, and engagement across the organization.
What do you dislike about the product?
One aspect that could be improved in Docebo is the customization of visits and pages. Currently, making advanced effect or layout changes necessitates using custom HTML, which can be a limitation for those not comfortable with coding.
What problems is the product solving and how is that benefiting you?
Docebo centralizes our training, communication, and development, offering an adaptable platform for evolving training needs and enhancing accessibility and engagement across our organization. It supports continuous learning by providing access to curated content, allowing us to manage learning in one cohesive ecosystem.
User-Friendly and Well-Organized Platform
What do you like best about the product?
Docebo has a user-friendly interface, that allows users to navigate the platform with ease. It is well-organized and structured.
What do you dislike about the product?
Initial Set Up will require a tad one-time effort. It is a little time consuming for someone who is new to it.
What problems is the product solving and how is that benefiting you?
There are multiple training sessions recently curated for AI related courses, within our team. To refine them and make them accessible to the user base, manage the learning content well, Docebo had played a significant role in refining the learning process.
Versatile Platform with Excellent Support and Customization
What do you like best about the product?
I appreciate Docebo's help desk and how-to articles, which are invaluable for problem-solving without needing to submit a support ticket. This feature is particularly beneficial because I am the only administrator on my team responsible for the platform, and I can easily forget how to perform specific tasks such as setting up auto enrollments or contests. The extensive library of resources allows me to quickly refresh my knowledge and continue working efficiently. Additionally, I like Docebo's flexible pricing model, where we pay by the monthly user. This is ideal for our organization, as some users are only on the platform for a short term, allowing us to manage costs effectively. These features, combined with the excellent support from the onboarding specialist during the initial setup—despite the overall complexity—make Docebo a robust solution for our customer education and internal training needs.
What do you dislike about the product?
I find the ILT sessions a bit clunky, as there are multiple layers like the course, session, and event, which often are not needed. This structure tends to involve more steps than necessary, making the setup process more cumbersome.
What problems is the product solving and how is that benefiting you?
I use Docebo for customer education and internal training, leveraging its certification paths and manager functions. The help desk and how-to articles enhance my efficiency, and flexibility in user pricing accommodates short-term users.
Exceptional LMS with Amazing Support
What do you like best about the product?
I am highly impressed with Docebo's exceptional customer service, which I describe as 'out of this world amazing.' The support offered through technical issue tickets, live chats, and AI integration provides our administrators with the necessary technical skills to efficiently manage the Learning Management System (LMS). I also value Docebo's commitment to innovation, as reflected in their upgrades and future-focused approach to e-learning solutions. The introduction of an AI bot that facilitates effortless course searches for our learners is particularly noteworthy. Additionally, I enjoy the seamless integration of Docebo with other tools we use, such as MS Teams for virtual instructor-led training (vILT) sessions, and software like Camtasia and the Articulate Suite for creating eLearning content. Together, these tools work fantastically and support our learning objectives effectively.
What do you dislike about the product?
I find the process of retraining without certifications in Docebo to be problematic. As a manufacturing company, it's crucial for us to comply with industry standards and government regulations. While it's beneficial if courses can provide certifications, frequently they cannot, which makes assigning courses for retraining time-consuming, with a high risk of missing steps. Although they have indicated improvements are in progress, this issue currently presents a significant challenge.
What problems is the product solving and how is that benefiting you?
We use Docebo as a centralized repository for all our eLearning, vILT, and ILT courses, allowing easy learner access for employees and customers. Its excellent customer service and AI bot enhance efficient LMS management and facilitate effortless course searching.
Customizable and Efficient, but Needs Refinement
What do you like best about the product?
I appreciate Docebo's high level of customizability, which allows us to tailor the user interface to reflect our company branding, using HTML and CSS, making it feel like an integrated part of our internal ecosystem rather than a separate tool. The API and bulk CSV features are invaluable in scaling our operations by automating user import, enrollment, and data synchronization without relying on manual processes. Additionally, the notification engine stands out to me as a particularly useful feature. It effectively keeps learners informed and ensures compliance across the organization by sending automatic updates regarding deadlines, enrollment reminders, completion status, and upcoming sessions. This feature has significantly driven higher course completion rates without the need for manual follow-ups. The ease of initial setup was also noteworthy, making the whole process smooth from the start.
What do you dislike about the product?
I didn't like that the instructor-led training tools in Docebo still need refinement. There are limitations in how session automation, instructor permissions, calendar formatting, and dynamic group sync operate, and these create a lot of unnecessary manual work. Enhancing flexibility in these areas would significantly improve both the admin and learner experience.
What problems is the product solving and how is that benefiting you?
I use Docebo to customize our LMS to match our branding and streamline global training. It centralizes enrollment, automates administrative tasks, and enhances compliance with notifications, improving efficiency and course completion.
A solid LMS that keeps our training on track
What do you like best about the product?
What I keep coming back to is how grounding it feels to have all our SOPs and training paths in one place. At Adbuffs, things move fast. New media buyers join, platforms change their rules, we run experiments nonstop, and it’s easy for small details to slip if you’re not careful. Docebo gives me a sense of “okay, at least the fundamentals are covered.”
When someone new joins the team, I can send them straight into a training path and know they’ll get the exact workflow we actually use. Not the version in my head or in a random Google Doc. The real one. And I appreciate being able to update those modules without rebuilding everything from scratch. The automation helps too. Once it’s set, it quietly assigns whatever people need based on their role or team, which takes a load off my plate.
When someone new joins the team, I can send them straight into a training path and know they’ll get the exact workflow we actually use. Not the version in my head or in a random Google Doc. The real one. And I appreciate being able to update those modules without rebuilding everything from scratch. The automation helps too. Once it’s set, it quietly assigns whatever people need based on their role or team, which takes a load off my plate.
What do you dislike about the product?
There are moments when the platform feels like it’s hiding secret switches behind the walls. You think you’ve configured something correctly, and then you realize one tiny setting is off and the whole path behaves differently. It’s not that the system is bad, it’s just… picky. And it takes time to really understand how each piece impacts the rest.
What problems is the product solving and how is that benefiting you?
For us, Docebo is like the quiet backbone of how we keep people aligned. Paid media work is full of nuance, and having a place where we can train people on those nuances without repeating ourselves ten times a week is a relief. Every time we refine a process or build a better breakdown for a type of ad account, we can turn it into something the whole team can actually absorb.
It’s helped us speed up onboarding, especially when someone’s coming in fresh to performance marketing. Instead of pulling senior people away from client work, we let the platform handle the fundamentals. Then the one-on-one conversations can go deeper, more strategic, which feels better for everyone. It’s also useful for client education, especially when we want them to understand how we think about creative or scaling so the relationship becomes smoother.
It’s helped us speed up onboarding, especially when someone’s coming in fresh to performance marketing. Instead of pulling senior people away from client work, we let the platform handle the fundamentals. Then the one-on-one conversations can go deeper, more strategic, which feels better for everyone. It’s also useful for client education, especially when we want them to understand how we think about creative or scaling so the relationship becomes smoother.
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