Docebo Learning Platform - NA
Docebo NA IncReviews from AWS customer
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Docebo: A Game Changing Product
What do you like best about the product?
Docebo has completely transformed our e-learning platform experience and the way that we use this product at our company. We mainly use Docebo for our in house internal onboading as well as continuing education for members of our organization. The feel of the platform is unlike any other products we have looked at, and the modern look and aesthetic of the platform is great. The content marketplace offered has allowed us to upgrade and transform the content we offer to our membership. The reporting and data features offered are unique and highly intuitive for both our in house IT team to use, and for the users of the platform to use. Lastly, the support we have received the Docebo team is next level and has been a game changer in our loyalty to the brand.
What do you dislike about the product?
I think there could be some more work done to increase the level of personalization features offered to enhance the HTML and CSS features. I would love to see some guides or direction put together so smaller companies can even further personalize their website and user experience. I also think the mobile app could use some updating and advancements as it is pretty bare bones in the features offered. I would love to see some innovations where you can completely transform the app to be branded and named to represent your platform. Lastly, I would love to see some upgrades to course offerings with some more modern and relevant courses that have a more modern and updated feel to them in the content marketplace.
What problems is the product solving and how is that benefiting you?
Docebo has created a seamless experience for us in creating a personalized and branded web interface, and has transformed our learning platform and taking it to the next level. The website is modern and sleek, and has extensive built in features that are easy and intuitive for our customers to use. It is so helpful to have Docebo on our side and to have a team of people ready to go when we need to troubleshoot.
Docebo: Our LMS Usage and Management Experience
What do you like best about the product?
We use Docebo's LMS product, and overall I would say we are pretty happy with it. The support we receive from Docebo is fantastic. I feel anytime I talk to our rep or the support staff in a chat, they really dig into how to fix the problem, provide reference material, and explain it thoroughly so I can solve it next time. They all have their own sandbox LMS sites to test any sort of technical issues we might be having. Docebo is fairly easy to use once you have a solid understanding our the core foundational elements for users (Groups and Branches). Docebo contains numerous features for types of course files you can use, settings to enable for courses, learning plans, and catalogs. Overall, it has been fairly to implement in our daily learning experience for employees.
What do you dislike about the product?
Docebo does at times feel limited in the customization. Our company is fairly smaller (800 employees) compared to some other Docebo customers, so this lack of customization doesn't impact us too much as our team might not have the bandwith to really make use of more customization options. There are also some features or settings you would assume are active or would work, but they don't. Docebo is constantly updating some of these features, which is great, but sometimes I am left wondering how this wasn't in there before.
What problems is the product solving and how is that benefiting you?
Learning engagement with our employees. Our team had a previous mindset that was very much operationally focused, but we wanted to be more learning and employee growth focused. Docebo has allowed us to leaverage some of their features such as catalogs and channels to be able to really highlight what our team is capable of. We see a lot of engagment with the LMS now, providing hundreds of custom course options for professional development.
Rocksolid LMS with the ability to provide centralized learning experience
What do you like best about the product?
Ability to centralize the learning experiences.
Excellent support from the Docebo team
Easy to implement
Scalability
Excellent support from the Docebo team
Easy to implement
Scalability
What do you dislike about the product?
Although it offers social learning functionalities, it lacks the functionality to package formal and informal learning experiences.
What problems is the product solving and how is that benefiting you?
We are able to scale our customer education programs allowing us to accelerate onboarding and adoption of our solution for external and internal groups.
Using Docebo for employee training
What do you like best about the product?
- I tried new feature – uploading e-learnings directly from the Rise360 platform in SCORM format. It works absolutely smoothly and looks much more engaging for learners than PPTs!
- I needed to track the completion rate of courses that had to be passed by 100+ employees. I used 'New Reports' section and created a custom report for ua specific course, then I exported it as an Excel file and that's it! That's it, all the completions at a glance!
- I needed to track the completion rate of courses that had to be passed by 100+ employees. I used 'New Reports' section and created a custom report for ua specific course, then I exported it as an Excel file and that's it! That's it, all the completions at a glance!
What do you dislike about the product?
Uploading a course in a SCORM format is easy, but the challenge comes when updating it. When you update it in Rise360, it would be great to integrate it with Docebo, so there will be no needs to upload a new file each time. It would save a lot of time, as we mostly use Rise360 for content creation.
What problems is the product solving and how is that benefiting you?
-It helps to organize all training materials (presentations, quizzes, tutorials) on the same platform.
-It helps to create and update training materials.
-It provides analytics to track employees' progress.
-It helps to create and update training materials.
-It provides analytics to track employees' progress.
Best enterprise LMS on the market
What do you like best about the product?
Docebo user interface is easy user friendly for beginner to advanced LMS admins. The enterprise functionality is a game changer allowing us to serve multiple audiences: Internal, Customers and Partners. I like the Course Management features, functionality, and layout, it is straightforward to manage everything. The rollout of implementation was straightforward. I use the system every day and it makes deploying courses easy.
What do you dislike about the product?
I do not like the updating of SCORMS, the "Overwrite" option does not work as intended and the "Update" option is missing functionality for "Retain learner progress" for in-progress learners.
I do not like I dislike the "Power users" functionality but I would like to see some basic out-of-the-box profiles. Managing power users is very time-consuming to keep updated.
I do not like I dislike the "Power users" functionality but I would like to see some basic out-of-the-box profiles. Managing power users is very time-consuming to keep updated.
What problems is the product solving and how is that benefiting you?
The ability to serve many audiences including internal, Customer and Partners. I don't have to update the content in multiple instances. Upload once, serve to many audiences using Catalogs and Branches.
Your Go To LMS- Docebo Hands Down.
What do you like best about the product?
what I like most about Docebo is its intuitive and user-friendly platform, which makes managing and delivering training seamless and efficient. The robust features and customization options allow us to tailor our learning programs to meet our specific needs. Additionally, the excellent support from the Docebo team ensures that any issues are quickly resolved, enhancing our overall experience. The continuous updates and innovations keep us ahead of the curve, making Docebo an invaluable partner in our learning and development initiatives.
What do you dislike about the product?
However, there are a few areas for improvement. Enhanced customization options would be beneficial, allowing super admins to have more control over advanced APIs.
What problems is the product solving and how is that benefiting you?
It solves your technical issues. They are almost negligible. Besides ease of use, customisation of Landing page, and reporting features and a feature like logging into users account are phenominal.
Customer Experience is Stellar
What do you like best about the product?
The customer experience with Docebo is very refreshing for a SAAS. We are still in contact with our sales contact and onboarding spec. Very friendly.
What do you dislike about the product?
We have not been satisfied with the help desk, just not a lot of information that allows us to do any troubleshooting on our own.
What problems is the product solving and how is that benefiting you?
Docebo allows us a fast, easy way to deliver content to our learners.
Docebo
What do you like best about the product?
Even if you can't find a feature for everything you need and want, there are a lot of workarounds. We've found that even if we are told a feature isn't available for our specific need, we can usually find a workaround that fulfills the initial need. Their helpdesk ticket system and chat system is very helpful. If they can't give you exact answer, they will get back to you.
What do you dislike about the product?
When a new product or feature is rolled out, it sometimes is too quickly before full testing and causes more issues when released than before it was released. They are getting better and better with pushing out release dates if the product isn't ready so this doesn't continue to happen. More and more features and products are being released that are helpful and needed.
What problems is the product solving and how is that benefiting you?
This is our only LMS that we use and we are able to load all trianing including complaince that is required for 700+ users. We are able to pull reports and track that training in Docebo.
A competitive LMS
What do you like best about the product?
Once a course is created, I like that Docebo creates a custom URL that can be shared with employees, giving them direct access to the course.
The course creation process is also very easy and has many nice features to customize access how you want users to access the course.
The LMS has many basic and advanced features you'd expcet to find in a top tier LMS.
Another good feature is the ability to log external training. We encourage all employees to log any training they take that occurs outside of the LMS using the external training feaute. It's very easy to use and has a bulk upload feature as well.
The course creation process is also very easy and has many nice features to customize access how you want users to access the course.
The LMS has many basic and advanced features you'd expcet to find in a top tier LMS.
Another good feature is the ability to log external training. We encourage all employees to log any training they take that occurs outside of the LMS using the external training feaute. It's very easy to use and has a bulk upload feature as well.
What do you dislike about the product?
Docebo needs to work on going back to basics and refining admin and end user experiences. For example, some admin screen columns are not sortable, making it difficult to find and sort information. Calendar appointment attachments still need work - they are clunky to accept. And accessing link to join Teams meetings from inside the course page is clunky and not intuitive as well.
They did just change their customer support model which I think will be an improvement over their old model.
They did just change their customer support model which I think will be an improvement over their old model.
What problems is the product solving and how is that benefiting you?
Docebo has created a centralized place for all things learning within our organization. It's allowed us to fully track much of the learning activity happening within our organization.
Positive Docebo Experience
What do you like best about the product?
Consistent updates to improve experience
What do you dislike about the product?
Slow to make some updates. Many things to keep up with regarding product releases.
What problems is the product solving and how is that benefiting you?
Providing elearning content easily to our users.
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