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Reviews from AWS customer

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External reviews are not included in the AWS star rating for the product.


    Avani P.

Great platform with a few areas of development!

  • May 05, 2024
  • Review provided by G2

What do you like best about the product?
I like that it is versertile, you can change and adapt the look and feel of the platform to fit your business needs and suit the branding. I also like that the platforms allows most things to interlink ie notifications to groups, catalogues etc. The use is easy, once you have learnt the various elements and do play around. Docebo is used daily by myself the buisness globally.
What do you dislike about the product?
I understand some issues raised would not always have a soloution, but I often find there is no middle soloution either. I find when I ask the customer sucess manager they usually do not know the answer to question or just direct me to search on the community. I would also sugesst a more responsive follow-up from customer sucess amnagers.
What problems is the product solving and how is that benefiting you?
They allow colleagues to acccess digital training with ease. Support the business to train colleaguegs globally. Providing colleagues access to development programmes.


    Vicki L.

Highly Intuitive LMS

  • April 23, 2024
  • Review provided by G2

What do you like best about the product?
We recognize that Docebo is one of the leading LMS' on the market worldwide, and is far more than the common compliance tools we've used in the past. Docebo has helped us to break down those training barriers within teams!
What do you dislike about the product?
Because of our use case in the energy industry and coming from a compliance heavy background, it can make change difficult, especially when training can be driven from a learner level.
What problems is the product solving and how is that benefiting you?
We are learning how to break down the barriers of strict compliance based learning and transitioning to AI, learner driven learning. This has helped us to attract key players within our company and engage them where they didn't have the opportunity to previously.


    Insurance

SMOOTH AND SMOOTHER

  • April 17, 2024
  • Review provided by G2

What do you like best about the product?
the additional features like gamification.
What do you dislike about the product?
If you are inside the docebo box its amazing but step out of the normal way things are done its a bit of a headache
What problems is the product solving and how is that benefiting you?
ease of use for customers


    Stuart M.

Docebo is a great system for delivering eLearning courses to both your Customers and Employees.

  • April 16, 2024
  • Review provided by G2

What do you like best about the product?
Docebo, has a great Admin Console where an Administrator can do loads. It allows for easy Layout, it has a great Course Player Interface and allows for some Customisation.
What do you dislike about the product?
Sometimes, there are not any shortcuts to get from the page you are Editing to how it will perform after you have Edited it ( if that amakes any sense?)
What problems is the product solving and how is that benefiting you?
Docebo is working on providing an AI eLearning Course creator which would help speed up the production rate and delivery of our eLearning courses to our Customers.


    helen S.

Very flexible product for smaller organisations

  • April 12, 2024
  • Review provided by G2

What do you like best about the product?
The features, flexibility of configuration and the great implementation support.
What do you dislike about the product?
When taking the bundled, Docebo content there is no easy way for end users to see what is available and select it.
What problems is the product solving and how is that benefiting you?
Single portal for all learning related information, online content and training. Allows me to manage a considerable workload very simply, whilst giving my users a great experience. This gives improves efficiency and effectiveness all round.


    Ben B.

Docebo, the learning management system that is easy to configure and scale.

  • April 09, 2024
  • Review provided by G2

What do you like best about the product?
Docebo has a great support team that helps you configure and setup the platform in a matter of weeks or months. The system is easy to use for employees of all skill levels. You have the configurations and customization needed to allow various team members to build their content on the platform as Power Users. The company provides customer support until any issue you have gets resolved. Having performed due diligence and tested multiple LMS vendors, I would recommend you include Docebo in your top 2 or top 3 finalists. Thousands of companies use Docebo, and they have a good track record and are going in the right direction.

The extended enterprise functionality works well for businesses that have multiple brands or businesses under one corporate umbrella.
What do you dislike about the product?
The native ecommerce functionality is not as smooth as I would like. Would recommend integrating Shopify with your Docebo for a better user experience. Shopify Mechanic app can handle the API work, once setup by a Mechanic developer, the integration is very easy to maintain and build out even for non-coders.
What problems is the product solving and how is that benefiting you?
Our business uses Docebo to provide content to customers and to our internal employees. The scalability and customization of the system, including pages and menus, is top notch and can deliver unique user experiences for as many user segments as you can imagine.


    Construction

Docebo is a solid platform to host both internal and external learning.

  • April 09, 2024
  • Review provided by G2

What do you like best about the product?
Docebo is more customizable than many of the other learning management platforms I have utilized. My Customer Success Manager is always helpful, positive and quick with response time.
What do you dislike about the product?
The setup assistance we received could have been much better. The system is on its second year with our company and we are still finding areas which need tweaking or to be built out properly to fit needs both internally and for our customers.
What problems is the product solving and how is that benefiting you?
Docebo is providing a solution for our product and technical service training courses and ILT scheduling.


    Medical Devices

Aerogen Feedback

  • April 02, 2024
  • Review provided by G2

What do you like best about the product?
I love the Docebo system it is very easy and simple to use. Aneet Brar our Account Manager is always very responsive to requirements and she understands that we always need fast responses due to the nature of our business.
What do you dislike about the product?
I love Docebo. Go1 is a disaster of a system though and I do not like it. This is not a Docebo issue more a partner issue. Aneet does her best to overcome their short comings however.
What problems is the product solving and how is that benefiting you?
We use it as our LMS. As our team is a Global one we would not be able to achieve the level of training we do without it.


    Computer Software

Lots of features and functions. For better and for worse

  • April 01, 2024
  • Review provided by G2

What do you like best about the product?
Lots of features - we were able to set up most of what we wanted and got a lot of great functionality from the product. There was a lot we never even got to use but would have liked to.
What do you dislike about the product?
There is so much to learn and some very particular workflows and dependencies that it made it difficult to get engagement from anyone but a few experts. There was a lot we didn't need in our particular case that we had to work around.
What problems is the product solving and how is that benefiting you?
We needed to standardize and scale and track our training across the business. Docebo let us keep everything in one place, standardize the content and delivery, and report on the activities of learners. Also helped us bring in outside learning content/materials and easily integrate into our trianings.


    Julianna S.

Adrian Thomas - CSM

  • March 29, 2024
  • Review provided by G2

What do you like best about the product?
The customizable aspect of Docebo. We have been able to implement our org chart and do a lot of automation throught Connect that we struggled to manually manage in our last LMS. Also the ability to pull data on most aspects of our content and users even without the additonal add-ons has been great.

We have really enjoyed working with Adrian Thomas as our CSM. He has gone above and beyond on helping us. We struggled to get the app Docebo Learn to work for us and he was able to get that resolved when our initial onboarding did not allow us to and we gave up.
What do you dislike about the product?
We are not super a fan of the questions bank.
What problems is the product solving and how is that benefiting you?
We have been able to move manual entry and management to automation through the system. Thanks to Adrian we are going to be looking into rolling out the use of the app to our workforce that is out of office.