Docebo Learning Platform - NA
Docebo NA IncReviews from AWS customer
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experience with Docebo
What do you like best about the product?
the most useful thing in Docebo is the ability to customize the platform to adapt it to various needs
What do you dislike about the product?
my least favorite thing about Docebo is that you can only add 20 widgets per page
What problems is the product solving and how is that benefiting you?
corporate training
Docebo Learn.Easy to learn,customisable,Intuitive, flexible, good working partner!Constantly growing
What do you like best about the product?
I like how flexible the system is (e.g., customised css) and that there is a growing community of customers that you can engage with, and who try and assist each other (e.g., implementation, best practices). The system is also very customisable and has many options to meet your current and growing needs. While we don't use all the intergrations they offer, it is encouraging knowing they are available and always being added to.
What do you dislike about the product?
Ideas or suggestions for enhancement take a long time, if ever, to be realised.The helpdesk is sometimes too rigid in the requirements to resolve a case
What problems is the product solving and how is that benefiting you?
Before we had no, or had a very outdated, method of distributing content to our internal users and customers. On top of that, once distributed, reports and statistics were kept via spreadsheets.
With Docebo's built in reports and expert LMS we are now able to automate most of the tasks and monitor easily with the built in reports.
With Docebo's built in reports and expert LMS we are now able to automate most of the tasks and monitor easily with the built in reports.
Everything you need in an LMS platform
What do you like best about the product?
The platform is slick, easy to navigate, and has great functionality. There are loads of great features, including auto-assignment, and integrating with Active Directory so you can create reports with all the data you need. It's great for scheduling auto notifications for the completion of all your compliance certifications just before they expire. One of the best features is the 24 / 7 help. The support team is brilliant and are very helpful and friendly. Docebo University is a huge plus so you can learn the new functionality while implementing the platform.
What do you dislike about the product?
Docebo makes my life easier and gives me more opportunities to develop training, there isn't anything I dislike.
What problems is the product solving and how is that benefiting you?
I can save time by using the training courses in Docebo University to train content creators, rather than spending time doing it myself. By using auto-notifications we've saved hours and hours spent reminding people to complete their annual compliance training. If anyone doesn't complete their training in the set time, reports are easily run and sent to team managers to ensure the training gets completed. Any training content can be uploaded and tests created within 10 minutes (depending on the length of the tests!) this is allowing us to be far more agile. We can also provide a more varied type of training in one course, improving the experience of the learner. Using SSO our learners can log in easily, and look at courses and learning plans at the click of a button, hugely improving the user's experience.
All in one LMS!
What do you like best about the product?
Docebo offers so many products and solutions for the learning and development world!
What do you dislike about the product?
Only downside of Docebo is the inability to call a support team member. Sometimes you just need to call someone to explain what's going on as opposed to a chat message or email.
What problems is the product solving and how is that benefiting you?
Docebo is allowing us to create consistent onboarding across the organization with easy to track information.
Smooth Implementation to Full Production Use
What do you like best about the product?
Docebo Administration is simple and self explanatory. Was very easy to complete configuration and setup of training materials. The assisting engineer was intelligent and always available to assist when needed.
What do you dislike about the product?
The only improvement I could recommend would the purchasing of training videos and migration to Docebo.
What problems is the product solving and how is that benefiting you?
Ease of training... Most of our associates do not have computers or internet at home. Those associates are taking training on their personal phones. The out of box training videos need little to no altering for Operations and CyberSecurity.
Very good
What do you like best about the product?
Different features available in the Platform. Very goo customer support.
What do you dislike about the product?
If a feature is not included/customisable it's impossible to request improvement
What problems is the product solving and how is that benefiting you?
Help us to track the corporate training and to share knowledge between our colleagues.
Good system acceptance by the users and easy-to-use learner experience
What do you like best about the product?
We use Docebo for employee and partner training. For the learner experience, platform has a lot of customization options. At the learner level, it is easy to use and Docebo's focus on the social interaction features is promising. Our implementation phase went quite fast and we took an agile approach with releasing different features across time. Our shift from implementation to go-live was quite smooth and customer support is always there. Also, troubleshooting is quick and service-oriented.
What do you dislike about the product?
The cost of custamization can create more effort for admins than the estimated. Especially if you work in small teams, although the implementation is well-planed, depending on the features and products you release, it is a lot of topics to cover in a limited time where the administrative effort is quite large.
What problems is the product solving and how is that benefiting you?
Compliance training, training hour reporting, learning analytics, internal knowledge sharing, employee training, partner training
Using Docebo for internal and customer training
What do you like best about the product?
Docebo gives us an engaging platform for our internal staff and external users that we can tailor and control. We can create customised learning plans for different sets of users and it is great that new users can be automatically enrolled on their prescribed learning based on their role or organisation. There is a good community to find best practice tips and support. The customer support is very responsive - you may not get the solution or answer, but our CSM is very good at communicating and setting expectations.
What do you dislike about the product?
There are some features that require convoluted steps to use - for example assigning groups or enrollment options or the certification functionality where you may have to jump around 2/3/4 different menus/screens. It would be great if there was a wizard that takes you through the task (or make it intuitive for admins). I end up opening different tabs to make sure I don't lose my place.
The notifications (emails) that go out to users could be more flexible too. I find it limiting that you can't customise the fields. I have seen some very good ideas logged on the community platform, but some of them have been sitting there for a long time.
The notifications (emails) that go out to users could be more flexible too. I find it limiting that you can't customise the fields. I have seen some very good ideas logged on the community platform, but some of them have been sitting there for a long time.
What problems is the product solving and how is that benefiting you?
Providing a single central platform for company product training. We can create slide based training content, videos and webinars and host them on Docebo.
We can deliver a standarised set of courses to all our user base, and set tailored learning plans for different users or customers.
The reporting service allows us to track and maintain compliance - e.g. for mandatory internal training we can see who has attempted the course, how many times and if they have completed it successfully (or not).
We can deliver a standarised set of courses to all our user base, and set tailored learning plans for different users or customers.
The reporting service allows us to track and maintain compliance - e.g. for mandatory internal training we can see who has attempted the course, how many times and if they have completed it successfully (or not).
Docebo is easy to use and given the resources, easier to trouble shoot.
What do you like best about the product?
I like the community and the university. There are a lot of resources and examples to help me with building in the LMS. I rarely have to bug my Docebo rep because of these resources.
My next favorite thing would be DCS. It empowers learners and those with knowledge to engage with the content better and retain information faster.
My next favorite thing would be DCS. It empowers learners and those with knowledge to engage with the content better and retain information faster.
What do you dislike about the product?
I don't like how restricted Q&A options are. I am looking for something similar to asset options where we can screen questions before they are public.
I have had a few notification-triggering issues, so if that were fixed up and de-bugged that would be amazing.
I have had a few notification-triggering issues, so if that were fixed up and de-bugged that would be amazing.
What problems is the product solving and how is that benefiting you?
Docebo is solving a lot of our administrative issues with course assignments and user enrollment. Being able to set up the platform to run and update itself will reflect a lot of time and money saved for the company when it comes to administrative tasks in the LMS.
Ludmila Garcia is a dream
What do you like best about the product?
Easy to navigate and the University is a great resource
What do you dislike about the product?
Would like the ability to refine content a little more.
What problems is the product solving and how is that benefiting you?
n/a
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