What do you like best about the product?

In corporate learning, it's fairly straightforward and includes the necessary features for delivering internal or external training. Courses have the minimum features to host third-party content or bespoke content. User and Course Management allow categorization. You can distinguish between your types of learners and your types of courses. The Power User system continues to get better and better, making it a viable roles and permissioning tool. Custom CSS and language Localization tools make the platform almost completely customizable: want to hide a feature? add a wait list banner? change the name of eLearning to "Online Learning"? You can do that and more.
The API is the most powerful tool in this platform. Automate, automate, automate and join the Docebo Community to see how your colleagues around the world are making the most of the API.
And, the most powerful part of the Docebo ecosystem is their Chat Support. Some of the best Chat I've ever worked with across four different LMSs. They go the extra mile to bring you real solutions instead of just pointing you to a help article. Keep it up!

What do you dislike about the product?

My background is primarily in academic LMSs. Docebo is my first corporate LMS, and I've now been using it for 3 years. Compared against academic LMSs, Docebo is subpar for actual learning. It is a corporate learning tool: deliver trainings, get money for them. It excels at those features. Active learning? Social learning? Integrated third parties for learning? Create an effective learning environment? Craft a visually appealing visual narrative with your learning content? Nope on all fronts. IF you can do this, you'll need CSS or to buy one of their add-ons.

They do not have an actual Archiving system for users, courses, groups, or anything like that. If you want to "turn something off" or "hide it", your only choice is to tuck it into a separate Category or Branch and label it Archived. This can still convolute searches and get in the way of real systemization in the backend.

Lifecycle of Learning. What does that mean? In academia, we know that a course lives for a specific amount of time. It might last for a semester, a winterim, or a year, but even within that time frame it will have marking periods, exam times, and more. These are natural and necessary flows to learning. And then, when the course is done, it will need to be sunset and archived. In Docebo, the course is on or it is off. There is no archiving, there is no start date, there is no end date. The validity dates only tie to when the whole content is DUE but doesn't actually play into whether the course is live or archived.

There is no Recycle Bin! If you delete anything by accident, you have to roll back the entire platform to your 24 hour backup. That's simply untenable. The risk of deleting legitimate content by accident is too high. I do not allow ANY Power Users to have the permission to delete ANY content. It's a significant barrier to autonomy across teams in the platform.

The Power User feature, which allows you to give higher permissions to teams without giving them full superadmin access, MUST be better. Having to assign individual resources to each individual Power User at a time defeats the purpose of a ROLE. They have a Power User Profile feature which allows you to set the Permissions per Profile, but then the actual Resources the user has access to manage with those Permissions must be set manually and user-by-user. It's the worst roles and permissions system I've worked with across Moodle, Schoology, and Canvas.

What problems is the product solving and how is that benefiting you?

A business requirement is to deliver the same curriculum to internal and external users, while allowing both sets of users to receive distinct content. Docebo allows us to do this with the Extended Enterprise functionality. All of our Customer Education content is available to our employees, while Compliance and company-specific training is ONLY available to our employees. This reduces management/development time on curriculum having to be in two locations or have separate LMSs for each purpose.

What do you like best about the product?

It can help us track how user progress of our courses and I really like the support we have had from James Buhagiar.

What do you dislike about the product?

-3-4 unnecessary clicks to start a lesson

No way to easy get back if you click the wrong lesson (you have to use the burger menu)

Design consistency with our other platforms

Confusing UX

slow page load (app. 3 secs)

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What problems is the product solving and how is that benefiting you?

Help our partners and end customers to better understand how to operate with our products.

What do you like best about the product?

We love all the resources Docebo has to offer, from the Community, Docebo University to our extreamly helpful CSM.

What do you dislike about the product?

The lack of a roadmap and the inabality to duplicate learning plans. They have some great additional features, like Docebo for Teams, but its always at an additional cost.

What problems is the product solving and how is that benefiting you?

Auto tracking learning and certificate expirations

What do you like best about the product?

Docebo is a highly configurable platform that suits many difference LMS use cases (especially because of how the platform can integrate with so many other systems). The solution has grown exponentially since we initially purchased the platform 5 years ago. They are constantly working to make updates and introduce features and functionalities that keep the platform at the forefront of learning technologies. They have also worked hard to grow a fantastic community of customers that acts as the best first tier support for their clients!

What do you dislike about the product?

While they are working hard to introduce new features and functionalities, there are some features that the platform lacks that I know clients have been requesting for a while (such as users being able to download their own training records).

What problems is the product solving and how is that benefiting you?

We are able to use a single platform for both customer education as well as employee education. This saves us from having multiple LMS platforms. And with the extended enterprise option, we actually have our external and internal users accessing the same platform from different URLs, and each user type has a totally different experience! We are also able to make use of e-commerce in the platform as well as a subscription model! So our external users can have the option to pay for a subscription to gain access to a lot of content, or purchase individual courses if they would like.

What do you like best about the product?

Super easy to use. We use the tool every day. Such a user friendly design and experience. The support is also amazing, someone is always on hand to help out. It was a smooth implemetation with a dedicated Docebo team ready to help us, with weekly catchups and demos.

What do you dislike about the product?

Some requested features do seem to take a while to come to the product.

What problems is the product solving and how is that benefiting you?

Delivery eLearning and organsing ILT sessions across our company

What do you like best about the product?

Very intuitive and if you work on it a bit, a nice educational archive can come out.

What do you dislike about the product?

On some things, it is not very scalable or customizable in the addition of plugins.

What problems is the product solving and how is that benefiting you?

Automation in work organization

What do you like best about the product?

Flexibility, ease of use, creativity in menus & pages, dynamic groups, large options of reporting and possibilities to connect with other systems.

What do you dislike about the product?

Limitations in learning plans are that we cannot mark some content as optional and also add new courses without affecting the enrollment status of a user in that LP. Also, the enrollment in newly added courses in a LP does not always work OK.
Lacking reports on Skills.
Inability to have more language versions of training materials in the same course.
Lacking progress bar of a learning plan/course status shown within channel/catalog.

What problems is the product solving and how is that benefiting you?

It is helping us educate our distribution channels and internal staff worldwide about our solutions and services, how to support them, configure them, and sell them! Also it serves as an internal learning & development platform for our internal training purposes.

What do you like best about the product?

Flexibility, lot of integration options.

What do you dislike about the product?

Several visuals / page components looks bit older and old-fashioned, and it's not easy to replace then / fully customize the whole page design.

What problems is the product solving and how is that benefiting you?

Training and certification of our sales and technical channels, employee education, etc.

What do you like best about the product?

Feedback from our end users has been fantastic, they find the platform easy to use, modern and intuitive. We see huge opportunity in implementing existing functionality and are excited to see whats on the horizon.

What do you dislike about the product?

We are a complex organisation and reporting has presented some challenges. Whilst Docebo have been supportive finding solutions we look forward to enhancement and improvements in this space.

What problems is the product solving and how is that benefiting you?

Content management, devilery and reporting

What do you like best about the product?

makes managing learners, courses and automating tasks like inductions extremely simple. saving hours of time

What do you dislike about the product?

the way courses are uploaded and visible to users, there is no quick way to do it and it does have certain hoops that need jumping through to create a `course`

What problems is the product solving and how is that benefiting you?

iut saves hours over the previous induction system of face to face. theres also a cost saving to be had when holding instructor led sessions that can be recorded then made available to none attendees for viewing