Docebo Learning Platform - NA
Docebo NA IncReviews from AWS customer
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Docebo can offer unique features but lacking in basic features.
What do you like best about the product?
Pros:
- Ability to create power users and super admins. This sets proper controls within the LMS and frees up bandwidth for admins if they need to offload tasks (such as course enrollments).
- Chat support function to easily resolve issues
- The CLOR is another great feature to centralize our content and helps to easily maintain it
- Ability to create power users and super admins. This sets proper controls within the LMS and frees up bandwidth for admins if they need to offload tasks (such as course enrollments).
- Chat support function to easily resolve issues
- The CLOR is another great feature to centralize our content and helps to easily maintain it
What do you dislike about the product?
Cons
- If you need a new feature built, you have to submit an idea in Docebo Community (where other Docebo users can upvote your feature request). I find that this is a nice idea in theory but I've seen ideas that were submitted 2-3 years ago with large amount of votes but it's still not implemented
- If you aren't being routed to submit an idea through Docebo community, the other recommendation is to pay for additional services. Sometimes it's hard for companies/teams to come up with budget mid year so this is a pain point where most things are an additional cost.
- There isn't a proper report to show courses that are "Past Due". There's a days overdue option but I don't find this report as helpful compared to other LMS systems.
- Their learning plan feature is hard to use and very manual. Our company heavyily utilizes this feature but need to manually enroll hundreds of users at once. There is no option to bulk enroll users to their learning plans.
- If you need a new feature built, you have to submit an idea in Docebo Community (where other Docebo users can upvote your feature request). I find that this is a nice idea in theory but I've seen ideas that were submitted 2-3 years ago with large amount of votes but it's still not implemented
- If you aren't being routed to submit an idea through Docebo community, the other recommendation is to pay for additional services. Sometimes it's hard for companies/teams to come up with budget mid year so this is a pain point where most things are an additional cost.
- There isn't a proper report to show courses that are "Past Due". There's a days overdue option but I don't find this report as helpful compared to other LMS systems.
- Their learning plan feature is hard to use and very manual. Our company heavyily utilizes this feature but need to manually enroll hundreds of users at once. There is no option to bulk enroll users to their learning plans.
What problems is the product solving and how is that benefiting you?
Once recent issue Docebo is helping to solve are archived enrollments. From a compliance perspective, we need a way to re-enroll learners to compliance trainings without having to create a new course every year or unenroll learners.
Feature rich LMS
What do you like best about the product?
Additional modules will allow us to grow our learning program. Docebo is scalable for a large organization
What do you dislike about the product?
Support response can be slow during our initial rollout
What problems is the product solving and how is that benefiting you?
Will allow us to track vendor training and target specific groups for training via enrollment
We are using Docebo for professional and personal growth. It's a very good tool!
What do you like best about the product?
We can upload contents from different provider and mostly we can create internal contents and share them on the platform
What do you dislike about the product?
There are some technical limits such as some specific functions regarding reports, they are not so easy to use
What problems is the product solving and how is that benefiting you?
The cost of training and the knowladge sharing
Through Docebo employees can benefit a free training from our catalogue and share idea, opinion about multiple topics
Through Docebo employees can benefit a free training from our catalogue and share idea, opinion about multiple topics
Growing and willing to engage with their customers
What do you like best about the product?
Docebo is working to grow their platform, and is gathering feedback from their customers to make sure it's going to meet their needs. As an extended enterprise customer we have specific needs that many LMS vendors can't meet, but Docebo wants to expand their footprint in that market, so they are listening. They also have a growing community of users that engage with one another and want to see the system evolve.
What do you dislike about the product?
While they are working to create innovative and engaging functionality, sometimes they move too fast to get it out the door and it's not ready yet or move on from older functionality that still needs optimizations.
What problems is the product solving and how is that benefiting you?
We had 7 LMSs in our organization and we were able to consolidate all of the use cases down to a single LMS with Docebo. My specific use case is our product training of external customers. Docebo allows us to provide trainings as eLearnings and viritual instructor-led training through a web conferencing tool. We're also able to connect it to other internal systems so it can provide our subscription users proper pricing based on our sales model.
Docebo grows with our needs
What do you like best about the product?
Multiple plug and play features incl advanced ones makes it intuitive to use. Support offered from the team did not change after the purchase decision. Its great to see this kind of commitment from the team.
What do you dislike about the product?
Some of the client specific processes cannot overrun a few features and being in the biopharma industry, it is difficult for us as clients to modify our safety and security features.
What problems is the product solving and how is that benefiting you?
One stopand easy to use place for our customers to meet their learning needs - taking away a lot from the hands of the training department.
A powerful and agile system which grows as our needs and environment changes
A powerful and agile system which grows as our needs and environment changes
Docebo offers the right amount of flexibility for our different use cases.
What do you like best about the product?
The ability to adjust the feature set ensures that each of our different departments needs can be met without sacrificing the experience for any of the others.
What do you dislike about the product?
There are slight inconsistencies between similar feature sets that can become blockers if not identified early enough.
What problems is the product solving and how is that benefiting you?
We are able to customize the look, feel, and features for each of our domains independently. This allows for parallel deployments without interruptions.
Docebo is a leader in Learning Management Systems!
What do you like best about the product?
I like that they are always elvolving and pioneering to keep growing and evolving their platform. They listen to their customer needs and take in product feedback and actually implement it.
What do you dislike about the product?
It is an extremely customisable tool which does require effort to configure at times. There is some work that needs to be done to make things work as expected.
What problems is the product solving and how is that benefiting you?
Enrollment rules, easy scheduling of Instructor-led sessions, social learning opportunities, through the connect integrations we automate the provisioning of users along with custom information that populates from our HR platform. We also make use of Google Calendar Integration to automate calender invites that go out for instructor-led training
Jihane
What do you like best about the product?
1. She keeps us abreast on all the info we need to know about the platform.
2. I appreciate the sessions for new products and hooking us up with third party providers and other customers whose cases can be useful or insightful for us.
3. She has a very bright and nice demeanor every single time. I don't ever feel that we're a "chore" or an item she needs to check off her list of things to do.
4. She and Evan really listen well to our discussions. I don't think I've ever experienced a moment with them when they didn't catch something because they were probably thinking of something else or got distracted. We always have their full attention.
5. She's honest about items she needs to check first and doesn't pretend that she knows it.
2. I appreciate the sessions for new products and hooking us up with third party providers and other customers whose cases can be useful or insightful for us.
3. She has a very bright and nice demeanor every single time. I don't ever feel that we're a "chore" or an item she needs to check off her list of things to do.
4. She and Evan really listen well to our discussions. I don't think I've ever experienced a moment with them when they didn't catch something because they were probably thinking of something else or got distracted. We always have their full attention.
5. She's honest about items she needs to check first and doesn't pretend that she knows it.
What do you dislike about the product?
Nothing really. Jihane has been a great CSM to work with that I really look forward to our bi-weekly syncs. I can't think of anything I dislike about how Jihane is as our CSM.
What problems is the product solving and how is that benefiting you?
Completion tracking: has been on point since Day 1
Scheduled Reporting: made tracking and reporting completions for such a huge organization a breeze even with the limitations (i.e., file size, etc.)
Workday Integration: it's not yet perfect but still beats updating users manually
Scheduled Reporting: made tracking and reporting completions for such a huge organization a breeze even with the limitations (i.e., file size, etc.)
Workday Integration: it's not yet perfect but still beats updating users manually
Review for Docebo and CSM Jihane El Fassi
What do you like best about the product?
On behalf of Fujitsu Training Academy -
Docebo Community has made life easier in terms of finding the right workarounds or solutions.
Monthly Product Updates are explained in a simplified manner.
Jihane has been very responsive and helpful in terms of providing quick workarounds and solutions for almost every issue that we faced from Transition until Go-Live.
Docebo Community has made life easier in terms of finding the right workarounds or solutions.
Monthly Product Updates are explained in a simplified manner.
Jihane has been very responsive and helpful in terms of providing quick workarounds and solutions for almost every issue that we faced from Transition until Go-Live.
What do you dislike about the product?
Ideas take a lot of time to be implemented and can be done faster.
Certain basic functionalities like archiving and notification tracking could be improvised.
There is very less scope for Customisation.
Certain basic functionalities like archiving and notification tracking could be improvised.
There is very less scope for Customisation.
What problems is the product solving and how is that benefiting you?
Docebo has a simplified certification process which has been helpful in carrying out our Channel Partner Certification Program for over 50,000 Partners.
Learning Plan functionality provides a systematic arrangement and grouping of courses according to the products.
Learning Plan functionality provides a systematic arrangement and grouping of courses according to the products.
Very good off-the-shelf LMS providing enough interactivity
What do you like best about the product?
Userf friendly usage and structured Knowledge Base.
What do you dislike about the product?
Sometimes information in Knowledge Base could be written in more details and also slightly more customisation would be appreaciated especially for ILT courses
What problems is the product solving and how is that benefiting you?
User friendly LMS where customers and internal users usually navigate easily, obviously not in such an advanced way. For our business case when the booking is done via Salesforce the native integration with Salesforce was a plus even though we had to customise some aspects using our IT team
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