Docebo Learning Platform - NA
Docebo NA IncReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
667 reviews
from
External reviews are not included in the AWS star rating for the product.
Docebo has helped us succeed!
What do you like best about the product?
The people that work there are really invested in helping customers achieve success. The platform is so versatile we are able to provide a robust catalog of offerings. We've been able to provide easy-to-access learning to our customers and employees.
What do you dislike about the product?
The only real complaint is that sometimes when we contact support, it seems like it's a bot and not a real person. It sometimes feels like they are listening to respond and not to understand, which can be frustrating.
What problems is the product solving and how is that benefiting you?
Docebo has helped us decrease time to onboard, lower churn, reduce calls to support, and increase product adoption. We are also able to onboard new hires faster because Docebo allows us to streamline their training.
Using Docebo to manage an external, commercial LMS and e-learning shopfront
What do you like best about the product?
Relatively intuitive to use and fully featured enough to get off the ground quickly.
What do you dislike about the product?
Obvious that the system and user interface is going incremental updates as there are inconsistencies in its look, format, layout and approach to features. Seems limited in several areas such as SEO for the commerce page, admin privileges for Power Users, fields for reporting etc.
What problems is the product solving and how is that benefiting you?
Not sure! We use an external third party agency to manage our system for us. We have hit roadblocks and frustrating limitations to simple features and uses but workarounds are usually found to solve these.
A leading LMS solution... but could be better
What do you like best about the product?
Docebo Learn is fairly intuitive to use and enables to us to roll-out training quickly and easily at scale.
What do you dislike about the product?
Limited customisation available in terms of UX and basic aesthetics without the help of a coding professional.
What problems is the product solving and how is that benefiting you?
Rolling-out our digital corporate training and external CPD courses.
It been a good year
What do you like best about the product?
The amount of control we have over the design and the flexibility in the platform to add our branding
What do you dislike about the product?
The number of new products coming out at additional costs and the lack of improvements to the basic platform and its functionality
What problems is the product solving and how is that benefiting you?
It's helping us have more of a blended learning, with live sessions, eLearning and just-in-time resources available to learners so they can access at a time that suits them
Inches away from incredible customization and freedom
What do you like best about the product?
Docebo is an overall solid platform that allows you to simply set up your learning platform and just go with it, but also break under the hood and achieve full customization (at your own risk, of course). As of mid-2023, it is still wrestling with the legacy design choices that impact your experience (not your users), but it's nothing tragic. If you're creative and willing to experiment with CSS and HTML, you will be able to achieve wonders with this robust platform. If you're not, then it's easy to use preset pages and publish courses for your audiences.
What do you dislike about the product?
It is not the most intuitive and easy to admin platform. You will sometimes find yourself lost in the interface, and you will encounter some inconsistencies with the UI. Some features lack freedom; for example, a contest only has a couple of triggers when it should have a logic builder. While full and crazy customization is allowed, it is not supported. If Docebo decides to go towards a more headless solution, it will become the only reasonable choice on the market for companies serious about enablement.
What problems is the product solving and how is that benefiting you?
Docebo is a Swiss army tool that allows us to solve any issue coming our way in the enablement process. While it has it's downsides, there wasn't a necessary action that we couldn't perform in it.
A 5* LMS that you can customise to your needs
What do you like best about the product?
Customise to your own needs, you can have several dashboards for different users. We have created a New Starter Page, pages for different departments and more recently created a page on using AI. We love how you can design pages using images and text.
What do you dislike about the product?
They tend to release / share products that are not ready / fit for purspose. A recent example, we received a Teams demo to show how Docebo can be integrated into Teams. It was clear during the demo that is cannot do half of what Docebo are wanting it to do so we suggested revisiting it at a later date when it further developed.
What problems is the product solving and how is that benefiting you?
Our learning being in one place, collaboration across teams, our people being able to access just in time training, our onboarding process is more streamlined now we are using Docebo.
Its a one stop shop for learning and any events we host at Burges Salmon individuals will go to Docebo to sign up.
Its a one stop shop for learning and any events we host at Burges Salmon individuals will go to Docebo to sign up.
Solid product with room to grow
What do you like best about the product?
The flexibility of the custom pages are very useful for surfacing relevant information to the correct people. The course management interface and setup is much easier to use than previous LMSs I have used. It is very easy to customise the platform and make it look good and easy to use for our end users.
What do you dislike about the product?
The reporting functionality is not as good as other platforms I have used, you are limited on the types of reports you can pull and on the fields available. I also feel the Outlook integration is more complicated than it should be.
What problems is the product solving and how is that benefiting you?
The platform allows us to easily surface relevant content, and provide featured learning that falls in line with what the business needs. Docebo also allows us to easily manage our compliance renewals which reduces the time our administrators spend chasing individuals and running reports.
Best LMS I have EVER used
What do you like best about the product?
Everything just works. It's a pleasure to use. From setting up everything in the background to the user experience, everything is smooth and pleasing to interact with. The customisbaility is great and every company's Docebo LMS I see is always different. The versatility is awesome. The companion Mobile app is also very well built and great for learners on the go.
What do you dislike about the product?
Would love to see more widgets included. Things like carousels would be great for the home page. More options for things like skill badges and subject mastery would be great too.
What problems is the product solving and how is that benefiting you?
Delivery eLearning to users worldwide. The delivery is seamless and Docebo has everything we need to accomplish this. As well as this we also deliver ILT sessions. Incorporating both is perfect.
Flexible learning experience
What do you like best about the product?
Flexibility to design and customize the platform to your needs which was critical for a tech company like ours. Great balance between front and backend management (for end users and admins). Following a very decentralized learning strategy, our internal trainers have been able to get on it and use it very quickly. The Docebo team has just revamped their customer service approach and it has been so much better in terms of being thought partners with clients.
What do you dislike about the product?
Complexity of specific features. The great customization means you need to understand the product very well to make the right decision in terms of design and functionalities. Pros and cons of using specific features and approach should be better highlighted.
What problems is the product solving and how is that benefiting you?
Scaling onboarding and learning globally for our rapidly growing company. Cutting down cost to hire trainers and cutting time to efficiency for new joiners. Helping business solve their problems such as meeting sales target with a consistent onboarding program, helping Support scale. Supporting our culture by ensuring one tone of voice.
Docebo - Great LMS which is very user friendly.
What do you like best about the product?
- Docebo is a very user freindly platform for both the end user and for the administrators managing the system which was very different to our previous LMS
- Modern look and feel of the platform makes it appealing on the eye compared to previous LMS.
- The wide range of support and resources on how to use the platform. There are so many user friendly guides on how to carry out certain tasks and the support chat and universtiy is great.
- Great support at Docebo from our CSM Aneet Brar who keeps us informed of any new product releases and also helps resolve any issues and queries.
- Modern look and feel of the platform makes it appealing on the eye compared to previous LMS.
- The wide range of support and resources on how to use the platform. There are so many user friendly guides on how to carry out certain tasks and the support chat and universtiy is great.
- Great support at Docebo from our CSM Aneet Brar who keeps us informed of any new product releases and also helps resolve any issues and queries.
What do you dislike about the product?
Had a lot of connect issues when we first started and for the following months after but after the latest recipe update, these issues are very rare
What problems is the product solving and how is that benefiting you?
Helping to keep all our training and resources centralised meaning users can easily access all they need for their role. We have also been able to manipualte how the training is advertised (Must do training, Should do for the user role and Might like to do)
showing 261 - 270