What do you like best about the product?

Response times are excellent and their customer service managers are always freely available

What do you dislike about the product?

They're pushing forward with AI "innovations, but the new AI features are half baked and seem mostly a rush to market instead of actually adding any real world benefits.

What problems is the product solving and how is that benefiting you?

Before we had no, or had a very outdated, method of distributing content to our internal users and customers. On top of that, once distributed, reports and statistics were kept via spreadsheets.
With Docebo's built in reports and expert LMS we are now able to automate most of the tasks and monitor easily with the built in reports.

What do you like best about the product?

The platform is slick, easy to navigate, and has great functionality. There are loads of great features, including auto-assignment, and integrating with Active Directory so you can create reports with all the data you need. It's great for scheduling auto notifications for the completion of all your compliance certifications just before they expire. One of the best features is the 24 / 7 help. The support team is brilliant and are very helpful and friendly. Docebo University is a huge plus so you can learn the new functionality while implementing the platform.

What do you dislike about the product?

Docebo makes my life easier and gives me more opportunities to develop training, there isn't anything I dislike.

What problems is the product solving and how is that benefiting you?

I can save time by using the training courses in Docebo University to train content creators, rather than spending time doing it myself. By using auto-notifications we've saved hours and hours spent reminding people to complete their annual compliance training. If anyone doesn't complete their training in the set time, reports are easily run and sent to team managers to ensure the training gets completed. Any training content can be uploaded and tests created within 10 minutes (depending on the length of the tests!) this is allowing us to be far more agile. We can also provide a more varied type of training in one course, improving the experience of the learner. Using SSO our learners can log in easily, and look at courses and learning plans at the click of a button, hugely improving the user's experience.

What do you like best about the product?

Docebo offers so many products and solutions for the learning and development world!

What do you dislike about the product?

Only downside of Docebo is the inability to call a support team member. Sometimes you just need to call someone to explain what's going on as opposed to a chat message or email.

What problems is the product solving and how is that benefiting you?

Docebo is allowing us to create consistent onboarding across the organization with easy to track information.

What do you like best about the product?

Docebo Administration is simple and self explanatory. Was very easy to complete configuration and setup of training materials. The assisting engineer was intelligent and always available to assist when needed.

What do you dislike about the product?

The only improvement I could recommend would the purchasing of training videos and migration to Docebo.

What problems is the product solving and how is that benefiting you?

Ease of training... Most of our associates do not have computers or internet at home. Those associates are taking training on their personal phones. The out of box training videos need little to no altering for Operations and CyberSecurity.

What do you like best about the product?

Different features available in the Platform. Very goo customer support.

What do you dislike about the product?

If a feature is not included/customisable it's impossible to request improvement

What problems is the product solving and how is that benefiting you?

Help us to track the corporate training and to share knowledge between our colleagues.

What do you like best about the product?

We use Docebo for employee and partner training. For the learner experience, platform has a lot of customization options. At the learner level, it is easy to use and Docebo's focus on the social interaction features is promising. Our implementation phase went quite fast and we took an agile approach with releasing different features across time. Our shift from implementation to go-live was quite smooth and customer support is always there. Also, troubleshooting is quick and service-oriented.

What do you dislike about the product?

The cost of custamization can create more effort for admins than the estimated. Especially if you work in small teams, although the implementation is well-planed, depending on the features and products you release, it is a lot of topics to cover in a limited time where the administrative effort is quite large.

What problems is the product solving and how is that benefiting you?

Compliance training, training hour reporting, learning analytics, internal knowledge sharing, employee training, partner training

What do you like best about the product?

Docebo gives us an engaging platform for our internal staff and external users that we can tailor and control. We can create customised learning plans for different sets of users and it is great that new users can be automatically enrolled on their prescribed learning based on their role or organisation. There is a good community to find best practice tips and support. The customer support is very responsive - you may not get the solution or answer, but our CSM is very good at communicating and setting expectations.

What do you dislike about the product?

There are some features that require convoluted steps to use - for example assigning groups or enrollment options or the certification functionality where you may have to jump around 2/3/4 different menus/screens. It would be great if there was a wizard that takes you through the task (or make it intuitive for admins). I end up opening different tabs to make sure I don't lose my place.
The notifications (emails) that go out to users could be more flexible too. I find it limiting that you can't customise the fields. I have seen some very good ideas logged on the community platform, but some of them have been sitting there for a long time.

What problems is the product solving and how is that benefiting you?

Providing a single central platform for company product training. We can create slide based training content, videos and webinars and host them on Docebo.
We can deliver a standarised set of courses to all our user base, and set tailored learning plans for different users or customers.
The reporting service allows us to track and maintain compliance - e.g. for mandatory internal training we can see who has attempted the course, how many times and if they have completed it successfully (or not).

What do you like best about the product?

I like the community and the university. There are a lot of resources and examples to help me with building in the LMS. I rarely have to bug my Docebo rep because of these resources.

My next favorite thing would be DCS. It empowers learners and those with knowledge to engage with the content better and retain information faster.

What do you dislike about the product?

I don't like how restricted Q&A options are. I am looking for something similar to asset options where we can screen questions before they are public.

I have had a few notification-triggering issues, so if that were fixed up and de-bugged that would be amazing.

What problems is the product solving and how is that benefiting you?

Docebo is solving a lot of our administrative issues with course assignments and user enrollment. Being able to set up the platform to run and update itself will reflect a lot of time and money saved for the company when it comes to administrative tasks in the LMS.

What do you like best about the product?

Easy to navigate and the University is a great resource

What do you dislike about the product?

Would like the ability to refine content a little more.

What problems is the product solving and how is that benefiting you?

n/a

What do you like best about the product?

In corporate learning, it's fairly straightforward and includes the necessary features for delivering internal or external training. Courses have the minimum features to host third-party content or bespoke content. User and Course Management allow categorization. You can distinguish between your types of learners and your types of courses. The Power User system continues to get better and better, making it a viable roles and permissioning tool. Custom CSS and language Localization tools make the platform almost completely customizable: want to hide a feature? add a wait list banner? change the name of eLearning to "Online Learning"? You can do that and more.
The API is the most powerful tool in this platform. Automate, automate, automate and join the Docebo Community to see how your colleagues around the world are making the most of the API.
And, the most powerful part of the Docebo ecosystem is their Chat Support. Some of the best Chat I've ever worked with across four different LMSs. They go the extra mile to bring you real solutions instead of just pointing you to a help article. Keep it up!

What do you dislike about the product?

My background is primarily in academic LMSs. Docebo is my first corporate LMS, and I've now been using it for 3 years. Compared against academic LMSs, Docebo is subpar for actual learning. It is a corporate learning tool: deliver trainings, get money for them. It excels at those features. Active learning? Social learning? Integrated third parties for learning? Create an effective learning environment? Craft a visually appealing visual narrative with your learning content? Nope on all fronts. IF you can do this, you'll need CSS or to buy one of their add-ons.

They do not have an actual Archiving system for users, courses, groups, or anything like that. If you want to "turn something off" or "hide it", your only choice is to tuck it into a separate Category or Branch and label it Archived. This can still convolute searches and get in the way of real systemization in the backend.

Lifecycle of Learning. What does that mean? In academia, we know that a course lives for a specific amount of time. It might last for a semester, a winterim, or a year, but even within that time frame it will have marking periods, exam times, and more. These are natural and necessary flows to learning. And then, when the course is done, it will need to be sunset and archived. In Docebo, the course is on or it is off. There is no archiving, there is no start date, there is no end date. The validity dates only tie to when the whole content is DUE but doesn't actually play into whether the course is live or archived.

There is no Recycle Bin! If you delete anything by accident, you have to roll back the entire platform to your 24 hour backup. That's simply untenable. The risk of deleting legitimate content by accident is too high. I do not allow ANY Power Users to have the permission to delete ANY content. It's a significant barrier to autonomy across teams in the platform.

The Power User feature, which allows you to give higher permissions to teams without giving them full superadmin access, MUST be better. Having to assign individual resources to each individual Power User at a time defeats the purpose of a ROLE. They have a Power User Profile feature which allows you to set the Permissions per Profile, but then the actual Resources the user has access to manage with those Permissions must be set manually and user-by-user. It's the worst roles and permissions system I've worked with across Moodle, Schoology, and Canvas.

What problems is the product solving and how is that benefiting you?

A business requirement is to deliver the same curriculum to internal and external users, while allowing both sets of users to receive distinct content. Docebo allows us to do this with the Extended Enterprise functionality. All of our Customer Education content is available to our employees, while Compliance and company-specific training is ONLY available to our employees. This reduces management/development time on curriculum having to be in two locations or have separate LMSs for each purpose.