Docebo Learning Platform - NA
Docebo NA IncReviews from AWS customer
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Streamlined Learning Management with Granular Control
What do you like best about the product?
I find the user power rules and permission management features most useful for me. It allows us to delegate admin responsibilities to power users without giving full system access, which means managers, trainers, and occasional admins can manage only what they need. I also appreciate how the setup was quite easy, as it was teased by some experts, so it didn't take too long to get used to it.
What do you dislike about the product?
Some advanced configurations require a deeper understanding of the platform, and new admins may need time or guidance to fully leverage all available options.
What problems is the product solving and how is that benefiting you?
Docebo centralizes content, automates enrollment, and offers a scalable environment for growth without adding operational complexity.
Versatile Training Platform with Room for Improvement
What do you like best about the product?
I really like that Docebo is a one-stop approach for training, covering everything from internal to external, customers, and even third-party vendors all on one platform, which makes tracking really easy. I appreciate its capability to generate microlearning and structured courses from PDFs, URLs, or PowerPoint presentations, which is really beneficial. The consolidation approach under one hood instead of multiple portfolios for different groups is a distinguishing factor for me. It also allows presenting different portals to different groups but still manages everything on just one platform.
What do you dislike about the product?
Admin configurations are truly difficult even with training, but one needs more patience. Visual workflow builders for higher management would be helpful. Not much of a mobile version fan, but that needs improvement too. Tracking the course % for users could have been a good feature.
What problems is the product solving and how is that benefiting you?
Docebo enables training for external staff and customers, not just internal actors. It's a one-stop approach for all training, making tracking easy, and offers microlearning and course generation, reducing the need for multiple designs across different groups.
Centralized LMS, Limitations in Reporting
What do you like best about the product?
I like the branches and multi-organization structure feature of Docebo. It enables us to create separate branches for different departments and our audience, each with its own permissions, visibility, and branding. This feature helps in organizing our content effectively.
What do you dislike about the product?
Reporting customization is limited. I have to export raw data and analyze it in external tools. We should remove the extra step in the process.
What problems is the product solving and how is that benefiting you?
I use Docebo to unify and manage both internal and external training content in one platform, solving the complexity of managing multiple LMS systems while maintaining customization and access control for different departments.
Efficient Training with Room for Improvement
What do you like best about the product?
I like the mobile learning app and the anytime access it provides. It allows me to access training on the go and complete courses at my own pace, staying engaged without being tied down.
What do you dislike about the product?
Some areas need improvement, particularly in reporting and the team view for management, as well as stronger native verification for e-commerce integration.
What problems is the product solving and how is that benefiting you?
I use Docebo to standardize training for employees and customers, delivering large asynchronous learning programs. It helps scale training without increasing instructor workload or costs. The mobile app offers anytime access, allowing training on the go and engagement without being tied down.
Efficient Learning Platform with Room for UI Improvement
What do you like best about the product?
I like how Docebo allows me to quickly monitor completion, which is especially valuable when managing multiple departments with different training requirements. It's a helpful tool to ensure everything is on track.
What do you dislike about the product?
Some parts of the platform feel a bit slow and a few modules still look like old legacy. A fully unified UI across all areas would be a major improvement. Setup experience was quite difficult for us. It took us too long to set it up.
What problems is the product solving and how is that benefiting you?
I use Docebo to create structured learning experiences, solve the challenge of keeping thousands of learners on track with mandatory training without manual oversight, and quickly monitor completion. It's especially valuable for managing departments with different training requirements.
Intuitive Design with Smooth Setup, Notifications Need Work
What do you like best about the product?
I like the page builder or design page tool in Docebo, which is the most useful for me. It lets me customize the dashboard, create clean layouts, add wizards, and design an intuitive learning journey with a drag and drop component. I like the drag and drop feature as it simplifies the experience for each audience.
What do you dislike about the product?
I find the notification system difficult to manage when there are multiple notifications coming regularly, which becomes an issue.
What problems is the product solving and how is that benefiting you?
Docebo provides me with tools to build visually appealing learning pages and paths and ensures the right training is received at the right time.
Streamlined Training Platform with Robust Features but Challenging Setup
What do you like best about the product?
I find the 'Discover, Coach, and Share' feature of Docebo mostly useful. It enables pure learning by allowing learners to discover content, share knowledge, and learn from each other. When combined with channels and a learning plan, it helps create highly engaging learning journeys that go beyond traditional top-down training.
What do you dislike about the product?
Making quick changes to certain areas of the platform can be challenging. It is a large enterprise system, so some adjustments take longer than expected. The initial setup was very tough for us, which required us to hire a professional to guide us through the installing process.
What problems is the product solving and how is that benefiting you?
Docebo solves the issue of fragmented and ineffective training delivery by centralizing development, tracking, evaluation, and measurement on one platform.
Centralized Knowledge with User-Friendly Access
What do you like best about the product?
I like the centralized knowledge channel feature most in Docebo. It brings together product updates, training modules, FAQs, and support resources into dedicated channels that are easy to browse. I can quickly find what I need without searching across multiple tools. Everything works well and is user-friendly, and it has been extremely helpful in my daily workflow.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Docebo to learn and remember product information. It organizes everything in one place, making it accessible anytime with regular updates. I stay updated on new features and access knowledge effortlessly.
Effortless Knowledge Management and User-Friendly
What do you like best about the product?
I find Docebo's knowledge repository and search functionality to be a very useful feature. It allows me to instantly find related topics, product details, and support materials all in one place. This is particularly helpful whenever multiple product documents or updates are involved. Additionally, the platform has been smooth, intuitive, and reliable for my daily use.
What do you dislike about the product?
Nothing to dislike
What problems is the product solving and how is that benefiting you?
I use Docebo as a central hub for customer support training and product education. It helps me quickly locate product information, guide customers with accurate answers, train new employees, and keep our product knowledge organized and accessible.
Great Automation, But Setup Could Be Easier
What do you like best about the product?
I love Docebo's automation feature, which saves me a lot of time, especially for daily training. I also appreciate that it works fine on different devices such as my mobile and desktop.
What do you dislike about the product?
I will say that reporting is not so in-depth. Also, I want to integrate it with some other tools, but it requires some kind of extra setup which feels hectic to me. The initial setup was not so easy because it requires a good technician to get it set up perfectly, or else it will have some flaws.
What problems is the product solving and how is that benefiting you?
I use Docebo to manage training smoothly, keep learners engaged with various content, and check progress easily with the progress bar.
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