Docebo Learning Platform - NA
Docebo NA IncReviews from AWS customer
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Flexible, Customizable, and Reliable—A Huge Time Saver
What do you like best about the product?
I really appreciate how flexible and customizable this system is. It allows us to create unique home pages tailored to each team, ensuring that the training always feels relevant to everyone. The automation rules have been a tremendous time saver for me after setting them up, new hires are automatically enrolled in the courses they need for their specific roles. The platform is also very stable and manages all our users without any issues.
What do you dislike about the product?
My biggest concern is with the reporting features. They are not intuitive, and I often have to generate multiple reports just to find a basic answer. After that, I end up combining the data manually in Excel, which adds unnecessary time and effort. The system isn't very user-friendly in this regard. Additionally, the initial setup process was quite complex. We needed to bring in a consultant to get everything working correctly, which resulted in additional costs.
What problems is the product solving and how is that benefiting you?
This platform allows us to manage training for all our employees in a single, reliable location, even though our team is distributed. It ensures that everyone receives the necessary training promptly through automation. As a result, our onboarding process is much faster, and we remain compliant without spending hours on manual administrative tasks.
Comprehensive but Complex Training Solution
What do you like best about the product?
I like how Docebo structures a training platform, making the training process organized and efficient for our employees. It allows a structured process for all employees to follow, which adds consistency to our training. Additionally, I enjoy the assistance from our project manager, who has been very helpful and willing to help us all the time, making the setup and ongoing use of Docebo smooth and supportive. The platform's ability to let managers keep up with employee progress and statistics further enhances its value for our team, making it an effective tool for our stores.
What do you dislike about the product?
I find Docebo very intricate and confusing to navigate, which can be frustrating. The detailed nature of the platform means that missing a step can impact the entire process. Additionally, working with branches is quite challenging.
What problems is the product solving and how is that benefiting you?
Docebo structures our training process, allowing employees to follow and be tested, while managers track progress and stats effectively.
Modern, Intuitive LMS with Seamless Integrations and Actionable Analytics
What do you like best about the product?
1. The platform has a modern design and is very intuitive to use.
2. Reporting and analytics are clear and actionable, giving quick insights into learner progress, and training impact.
3. Creating and managing content is smooth, especially with built-in authoring.
4. Integrations with productivity tools works seamlessly, making the LMS fit naturally into daily workflows.
5. The customer support team is knowledgeable and ready to assist instead of giving generic replies.
2. Reporting and analytics are clear and actionable, giving quick insights into learner progress, and training impact.
3. Creating and managing content is smooth, especially with built-in authoring.
4. Integrations with productivity tools works seamlessly, making the LMS fit naturally into daily workflows.
5. The customer support team is knowledgeable and ready to assist instead of giving generic replies.
What do you dislike about the product?
1. Initial setup requires some patience, especially when configuring roles and automation rules.
2. The interface can feel slightly busy when managing multiple audiences.
3. Some advanced features are locked behind higher-tier plans which may feel limiting for smaller teams.
4. Setting up advanced configurations during implementation can feel time-consuming.
2. The interface can feel slightly busy when managing multiple audiences.
3. Some advanced features are locked behind higher-tier plans which may feel limiting for smaller teams.
4. Setting up advanced configurations during implementation can feel time-consuming.
What problems is the product solving and how is that benefiting you?
1. It keeps everyone on the same updated version of training material.
2. Reporting becomes simple with ready dashboards that makes audit easier.
3. It automated enrollments and reminders, saving a lot of manual tracking effort.
4. The modern UI and AI recommendations keep learners more engaged and active.
2. Reporting becomes simple with ready dashboards that makes audit easier.
3. It automated enrollments and reminders, saving a lot of manual tracking effort.
4. The modern UI and AI recommendations keep learners more engaged and active.
Effortless Setup for Admins
What do you like best about the product?
It is easy for administrators to set up.
What do you dislike about the product?
Creating certificates is cumbersome and old.
What problems is the product solving and how is that benefiting you?
Addressing learning needs for external clients.
Enhancing Team Learning Across Lending Operations
What do you like best about the product?
In my role as VP of Lending, I oversee a team responsible for evaluating loan products, compliance, and customer risk assessment. Docebo has provided a centralized platform for learning and upskilling my team efficiently. The interface is intuitive, making it easy for both experienced and new team members to access required courses. The ability to track learning progress and completion rates helps me ensure that regulatory compliance training and internal processes are consistently followed. Integration with our communication and CRM tools allows learning to be seamlessly part of daily workflows, which reduces downtime and accelerates knowledge adoption.
What do you dislike about the product?
While the platform offers robust features, configuring advanced reporting dashboards took more time than I initially expected. Some of the content creation tools could be more user-friendly, and the mobile experience occasionally lags with large course libraries. Customer support is responsive but complex issues may require multiple follow-ups.
What problems is the product solving and how is that benefiting you?
Docebo helps solve the challenge of maintaining consistent knowledge and compliance standards across a lending organization. It ensures that all team members have access to up-to-date training on regulatory requirements, internal procedures, and product knowledge. For me, this has reduced the risk of errors in lending decisions, improved team efficiency, and ensured that onboarding of new team members is faster and more effective. The platform’s reporting also provides actionable insights into skill gaps and training needs, which allows me to proactively address potential issues before they impact operations.
Flexible Learning with Smooth, Stable Performance
What do you like best about the product?
I appreciate Docebo's flexibility in delivering learning experiences. It allows me to structure training programs in various ways tailored to different audiences. Its platform is stable, running smoothly without crashes or performance issues, which is crucial for us. The enrollment rules and automation features stand out for me; they enable me to automate user additions to courses and learning plans effectively. Instead of manually assigning training to each employee, I can set rules based on department, job board, location, or user group, and Docebo automatically enrolls the right people in the appropriate courses. I also liked how the initial setup was completed in less than a week, making the transition seamless. Overall, I would recommend Docebo to others with a score of 10 out of 10.
What do you dislike about the product?
I feel that the overall cost of using Docebo is a bit high, and I often have to create workarounds for situations that should ideally be straightforward.
What problems is the product solving and how is that benefiting you?
I use Docebo to organize training across locations easily, automate user enrollment, and maintain stable operations, saving time and reducing complexity.
Effortless Role Management and Intuitive Course Creation
What do you like best about the product?
The best thing about Docebo is how simple it is to set roles and permissions for both trainers and learners. It is very easy to choose and give the right access to each person. Second, the features for page design and course creation are really easy to manage and understand. Third, I like the community part where i easily get the updates and explains about the new changes.
What do you dislike about the product?
I don’t really find anything that I dislike about Docebo. The platform works well and is easy to use. The only thing I feel is that it is a little bit expensive
What problems is the product solving and how is that benefiting you?
Docebo helps me to create simple courses for training people in my organization. For example, I can build courses about cybersecurity awareness or other important topics very quickly. It makes it easy to share learning with everyone and track their progress.
Flexible and Powerful LMS with a Steep Learning Curve
What do you like best about the product?
Docebo’s interface is intuitive, and its modular structure makes it easy to build and manage learning paths across different teams and employee levels. The platform supports a wide range of content types, from SCORM packages to video and micro-learning, which allows us to deliver engaging training experiences. The automation features, like user provisioning and notifications, have also saved us a significant amount of admin time. Additionally, the analytics dashboard provides valuable insights into learner progress and engagement.
What do you dislike about the product?
While Docebo is powerful, there is a noticeable learning curve to fully unlock its capabilities, especially for non-technical admins. Some customizations require deeper knowledge or additional services, and at times the platform can feel overly complex for basic use cases. Reporting, although robust, can sometimes be tedious to extract in formats that are easy to share externally. Lastly, customer support response times can vary depending on the severity of the issue, which can slow down troubleshooting.
What problems is the product solving and how is that benefiting you?
Docebo has helped us centralize and standardize our training programs across multiple teams and regions. Before Docebo, we were managing training through scattered resources and manual tracking, which led to inconsistencies and lack of visibility into learner progress. Now, with a single platform for onboarding, compliance, and ongoing skill development, we can deliver consistent training, monitor engagement in real time, and identify knowledge gaps early. The automation tools also reduce administrative overhead, allowing our learning and development team to focus more on content strategy and less on manual tasks.
Efficient Training Management with Docebo
What do you like best about the product?
I find the page builder feature of Docebo incredibly valuable and essential. It allows me to create customized dashboards tailored to different audiences using its drag and drop widgets. This feature enables me to highlight priority courses, showcase recommended content, and organize the interface effectively to ensure learners don't get confused. The ability to personalize the experience with separate dashboards for new employees, managers, and external learners creates a more guided and personalized experience. Additionally, the page builder lets me brand the platform and make navigation much clearer, greatly enhancing the overall user experience.
What do you dislike about the product?
I find that the reporting and analytics section of Docebo is limited and not intuitive. It sometimes requires me to combine multiple reports to extract simple insights. Additionally, the mobile app needs improvement in both UI and functionality. Although the support is helpful, the response from the help desk can be slow, even for simple issues.
What problems is the product solving and how is that benefiting you?
I use Docebo to streamline internal training and onboarding, making workflows more organized and efficient. Its automation features save me admin time, and it creates a clear learning journey for employees, allowing easy access to required courses and progress tracking.
A Flexible LMS That Makes Training Easier to Manage
What do you like best about the product?
Docebo has a clean, modern interface that’s easy for both admins and learners to navigate. I especially like how simple it is to organize courses and track learner progress. The platform offers strong automation features, so assigning training or setting up learning paths doesn’t feel overwhelming. The reporting tools are also helpful for checking engagement and spotting where learners might need more support. The commitment to innovation, with new features rolling out consistently, makes it a future-proof investment.
What do you dislike about the product?
My main critique revolves around feature parity and pricing. Some of the most valuable functionalities, such as advanced analytics or specific automation capabilities, are often tiered or require expensive add-ons. This can make the total cost of ownership quite high compared to some competitors, and it feels like certain core administrative functions (like advanced Instructor-Led Training/ILT session management or nuanced reporting for collaborative tools) could be more streamlined without needing custom CSS workarounds.
What problems is the product solving and how is that benefiting you?
Docebo is solving our primary challenge of scaling global, multi-audience training programs efficiently. We previously struggled with disorganized, disparate training systems that couldn't handle the volume or the varied needs of internal employees versus external partners.
Now, Docebo centralizes all learning activities. Its automation features handle course assignment, re-certification reminders, and progress tracking, drastically reducing administrative overhead and ensuring compliance requirements are met on time. The clear reporting dashboards allow us to move beyond completion rates to measure the actual effectiveness and business impact of our training initiatives. This has transformed our L&D team from a reactive administrative function into a proactive, data-driven engine for organizational growth.
Now, Docebo centralizes all learning activities. Its automation features handle course assignment, re-certification reminders, and progress tracking, drastically reducing administrative overhead and ensuring compliance requirements are met on time. The clear reporting dashboards allow us to move beyond completion rates to measure the actual effectiveness and business impact of our training initiatives. This has transformed our L&D team from a reactive administrative function into a proactive, data-driven engine for organizational growth.
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