Docebo Learning Platform - NA
Docebo NA IncReviews from AWS customer
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Best Onboarding Experience
What do you like best about the product?
I appreciated the hand-holding during the onboarding process. Every week was planned out and curated to our needs and concerns. Our implementation contact was always there for us and made sure we never felt alone.
What do you dislike about the product?
At first, it was daunting to think of the entire onboarding process and how long it would take. I wish I had seen the timeline before signing so that it wasn't so concerning.
What problems is the product solving and how is that benefiting you?
Customer training
Internal training
New Product notes
Internal training
New Product notes
Review of Docebo
What do you like best about the product?
The user experience seems to be the best on the market for LMSs. I have worked with Docebo, Cornerstone, Workday, and several other LMSs and Docebo definitely has the best UI.
What do you dislike about the product?
The transition from buying Docebo to getting started with implementation was a bit rocky. It had a slower ramp up than we wanted due to Docebo overselling their product. I guess when you have the best LMS, it's easy to get carried away selling it.
What problems is the product solving and how is that benefiting you?
Docebo is giving us our first centralized learning location and place to store learning materials. It is the first on demand learning platform we will have for our audience, aside from Sharepoint.
Great.
What do you like best about the product?
The look and feel. Love the color scheme and the general branding.
What do you dislike about the product?
The navigation could use improvement. I personally do not like the bread crumbs
What problems is the product solving and how is that benefiting you?
Customer work
Best LMS!
What do you like best about the product?
Discover, coach and share
Easy of navigation
Features
APIs
Help Chat
Easy of navigation
Features
APIs
Help Chat
What do you dislike about the product?
Outlook calendar sync option not working without Outlook Connector integration for ILTs
What problems is the product solving and how is that benefiting you?
Virtual training world, best learner experience, video coaching
Although the backend interface can be clunky at times, overall an efficient LMS
What do you like best about the product?
The ability for Google SSO login makes it easier for staff to login without a new password or username. From an Admin standpoint, it is easy to create new courses, ILTs and Elearning.
What do you dislike about the product?
At times, when creating ILT courses, it can get clunky when creating events and sessions. Having to click through multiple hyperlinks to just change a date or time is not as efficicant. Also, there needs to be CSV uploads to Learning Plans
What problems is the product solving and how is that benefiting you?
Before Docebo, we had an issue with tracking training progression. The reporting feature within Docebo makes it easy to provide managers/supervisors with the data they need on training progression
Docebo is an excellent LMS.
What do you like best about the product?
They continue to offer more features and really listen to their users to make even more improvements. Excellent Customer Service and Technical Support.
What do you dislike about the product?
There are none that I could find at this time.
What problems is the product solving and how is that benefiting you?
An easy-to-use platform for our internal employees and external partners.
The Best Learning Suite Software
What do you like best about the product?
This software is the best for an integrated learning suite; it provides social-based and even clouds gamified auctions. It has a potent configuration engine tool that helps a user create audience-specific pages, to get learning programs running faster and efficiently smoothly at ease.
This software gives its users the ability to sell online courses to multiple external audiences with a single learning management system solution designed to help customers in all steps of their life-cycle, providing strong partner channels.
This software gives its users the ability to sell online courses to multiple external audiences with a single learning management system solution designed to help customers in all steps of their life-cycle, providing strong partner channels.
What do you dislike about the product?
1. Its price is relatively high to set up: as a new user might want to purchase this software, at least users should be given three day's free trial to understand the software before purchasing,
2. The switch user interface is relatively slow when it's been activated; aside from this problem, I don't think I'm having any issues regarding this software
2. The switch user interface is relatively slow when it's been activated; aside from this problem, I don't think I'm having any issues regarding this software
What problems is the product solving and how is that benefiting you?
My organization and I have solved issues and problems regarding leveraging free extensions like e-commerce, certifications, custom domains, audit trails and so forth to configure our learning movement strategies to our exact use case. It provides easy ways to bring all of our SaaS business data together in one excellent learning environment.
Excellent LMS Platform
What do you like best about the product?
It's stability, ease of use, user-experience/interface, functionality options, and support (team & processes).
What do you dislike about the product?
I have to stretch for this one. It doesn't do a great job of pulling from external sources. The fact is though that our client base doesn't even want that feature, and we've turned it off in every platform that we use.
What problems is the product solving and how is that benefiting you?
It's helped us streamline our onboarding processes for internal candidates, and has done an excellent job of presenting our content to external clients.
Excellent Account Manager at Docebo!
What do you like best about the product?
Our Account Manager, Ben Breaux, at Docebo has been pivotal in helping us choose between the Docebo Premium Unlimted subscription or LinkedIn Learning unlimited. Ben has held meetings to help answer all our questions, quick responses by email, gathered endless information that we have requested, provided multiple quotes, found solutions when we had problems, etc. At one point we were pretty set with going to another vendor, but our interactions with Ben ended up changing our minds.
What do you dislike about the product?
We have not had problems with our Account Manager.
What problems is the product solving and how is that benefiting you?
We are choosing between the Docebo Premium Unlimted subscription or LinkedIn Learning unlimited.
Thank you Ben Breaux!
What do you like best about the product?
Docebo is versatile, slick and really easy for our members to use. They like the ease of the function and how intuitive it is. It is also really simple for us to throw together a quick online CE course. Our main courses we use Docebo for are not traditional. There have been a few key staff within your organization that were crucial to helping us get this up and running in the best way we could make it work for us. Katie McDermott worked tirelessly to help us get set up. Beyond grateful for her expertise and help. And most recently Ben Breaux spent time with me and a co-worker problem solving errors we were getting. Often times when we look for help in issues we get sent a link of material to review and manage the solution on our own and unfortunately it doesn't work for us because we have made the system unique from your standard of practice. Having Ben actually help us directly with a zoom and watch the error in real time was beyond valuable and made me a proud customer. Very thankful for him!
What do you dislike about the product?
It has been a struggle with the rework of how support is provided. We used to have a dedicated staff member that checked in with us 3 times a year. Now, that level of support isn't quite there. We are recommended to reach out to the help desk first for help which often is a long process and those attempting to help misunderstand our situation because our standard practice of use for the system is different. This most recent experience with Ben B was the first time in a while that I have felt as a client like I could get great support from Docebo.
Additionally, very frustrating when Docebo stopped supporting the plug-in we use to connect our WP website and user accounts to our members user accounts to their Docebo accounts.
Additionally, very frustrating when Docebo stopped supporting the plug-in we use to connect our WP website and user accounts to our members user accounts to their Docebo accounts.
What problems is the product solving and how is that benefiting you?
We utilize Docebo for our Maintenance of Certificate program and also will house our enduring materials from our annual conference this coming year since we are back in person but need to have a virtual component.
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