Docebo Learning Platform - NA
Docebo NA IncReviews from AWS customer
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Excellent LMS for high stakes and complex learning needs
What do you like best about the product?
It offers many features that are customizable for use in medium to large organizations.
What do you dislike about the product?
There are some areas that could use improvement; some that are useable but are only in specific situations.
What problems is the product solving and how is that benefiting you?
Docebo can deliver soft skills learning as well as being used in an integration with another licensing training sytem.
An intuitive, user friendly platform
What do you like best about the product?
For our context, where we are catering to a wide range of needs across multiple languages, and with a heavy emphasis on a look and feel coherent with the branding of our other environments, Docebo has proved to be a great choice. We are also happy with the steady stream of upgrades and improvements to the UI and features as well as first class support.
What do you dislike about the product?
Some areas of the back-office could be improved for when you have lots of content as we do to make them more user friendly. Also searchability could also be improved so that it covers all the areas of the site not just the course catalogues. We hope also that AI will make more of an impact on the overall experience than it does currently.
What problems is the product solving and how is that benefiting you?
Docebo allows us to cater to a wide range of learning needs for our global partners across multiple languages.
A top quality LMS with premium support
What do you like best about the product?
Aside from the LMS being user friendly and capable of everything you need from an LMS, I have to say the aftersales support is top-notch. The team actively work with you to set up and maintain your LMS. They are experts in their field, friendly and supportive.
What do you dislike about the product?
So far I haven't encountered anything I dislike. The team are actively improving the platform and making sure you're aware of the updates.
What problems is the product solving and how is that benefiting you?
After using two previous LMS sytems, we were looking for an LMS that is easy to use and administrate and provides our customers with top-notch learning experience. Docebo has allowed us to quickly and easily set up training course for external customers and internal staff training.
Great and constantly improving LMS with excellent support
What do you like best about the product?
We have used Docebo for over 2 years now and it has been an extremly positive and productive partnership which has seen our team revolutionise the way that we measure training impact and even win some awards!
Docebo provide excellent and fast support and have taken the time to understand our business to ensure they can offer us comprehensive guidance and meet our objectives and goals. There is also a Docebo community where other system administrators share ideas and solutions.
The system itself is easy to use, customisable and user friendly.
User management is simple and intuitive and was easily moulded to fit our company structure and network.
Docebo are always improving the system and use customer feedback and an ideas portal to deliver useful and exciting updates. A roadmap of upcoming features and changes is provided.
Docebo provide excellent and fast support and have taken the time to understand our business to ensure they can offer us comprehensive guidance and meet our objectives and goals. There is also a Docebo community where other system administrators share ideas and solutions.
The system itself is easy to use, customisable and user friendly.
User management is simple and intuitive and was easily moulded to fit our company structure and network.
Docebo are always improving the system and use customer feedback and an ideas portal to deliver useful and exciting updates. A roadmap of upcoming features and changes is provided.
What do you dislike about the product?
Some features frequently requested by the user community are launceh as paid add-ons but this is rare.
What problems is the product solving and how is that benefiting you?
Docebo helps us onboard and upskill a large amount of employees efficiently and comprehensively. Results have been fantastic with improved ramping times to get new employees up to speed and we have had unexpected results such as reduced staff turnover too.
User-friendly with a slick backend
What do you like best about the product?
Docebo works easily out of the box. It has most of the standard functionailty you would expect for a corporate LMS. It is easy to categorize training, deliver workshops, and schedule facilitation. Docebo pushes out frequent updates, and often they improve the oversall system.
What do you dislike about the product?
There are some random quirks that make Docebo a little less than perfect, and you can see people on the forums asking about these workarounds every day. Some of their updates are confusing and it seems like they sometimes miss the mark with the community.
What problems is the product solving and how is that benefiting you?
We did not have an LMS before Docebo. It allows us to reach staff that were previously very hard to get ahold of.
Docebo, an admin frendly LMS
What do you like best about the product?
Docebo is not only a user-Friendly Interface but also has an Intuitive and easy-to-navigate interface for both administrators and learners.
With many integrations and new features the Docebo Team is always there to provide support when needed.
With many integrations and new features the Docebo Team is always there to provide support when needed.
What do you dislike about the product?
NOthing that I dislike, however although Docebo provides different types of report we require a very complex type of reporting that is not available inside Decobo. But with report extracting we managed to create the report from the extracted information from Docebo.
What problems is the product solving and how is that benefiting you?
The ability to provide a company with difffernt brands one platform to host all the trainings and be able to have a different look and feel to each brand while being under one roof
Solid and mostly logical LMS that is growing in the right direction
What do you like best about the product?
Docebo is a solid choice for a corporate LMS. Features currently meet most needs for running compliance and professional development learning programs, and a lot of the newest features/roadmap plans are ambitious and exciting, including their AI tools, Community cohort learning tools, and Insights for data visualization. The development team listens to the needs/wants of the Docebo Community and introduces new features/advances quarterly, which is enough to make you feel like there is true progress but not so speedy as to be difficult to keep up with. Recent changes enabled batch unenrollment and archiving, which is really handy. The Docebo Community is a friendly place to get answers and workarounds, when needed. Customer Support has been decent and occasionally exceptionally good. The new Roadmap feature gives a lot more visibility into what's going to be changing soon.
What do you dislike about the product?
There are some significant drawbacks to the notifications feature but a new notifications engine is on the way next month, so I'm optimistic that some of the things I want to see will be coming or at least possible in the future. Not all entities can be duplicated (learning plans, etc.) which can be cumbersome. There is no real way to retire a course so everyone has some version of a workaround; that's not great.
What problems is the product solving and how is that benefiting you?
Any large corporate environment will have HR and Regulatory Compliance training that must be provided and reported on easily. Docebo is more than up to the task. With Extended Enterprise, it's possible to manage multiple "doorways" to your "data warehouse" which gives us a lot of cross-department management functionality.
Docebo LMS - Great Experience!
What do you like best about the product?
Easy to use from both an administrator or a user account. I'm able to delegate responsibilities to power users to empower them to view their team, run reports, or even enroll users in specific courses. We're able to integrate graphics and our own branding into the LMS fairly easily. When we have questions or need help figuring out how to do something, they have a great knowledge base to read through, plus a chat system for help, and even our customer account representative can call us and walk us through something.
What do you dislike about the product?
It's tough to find things we don't necessarily like about the platform. Initially it was a little difficult to set up permissions for certain levels of users like managers or associates.
What problems is the product solving and how is that benefiting you?
We had an issue with a previous LMS provider and how they weren't advancing their product to fit the needs of many of their customers. Docebo is constantly sending out new features alerts/road maps of what they're working on. We've had more stability with their platform than others in the past. It's easy to use for our associates and we have seen more engagement with Docebo's LMS.
Docebo is user friendly with comprehensive reporting, but lacks dynamic content authoring
What do you like best about the product?
Docebo stood out for me and I love it still after two years for its intuitive reporting features, making it easy for users (including provisioned client admins) to pull custom reports without hassle. As an admin, I've found the platform incredibly quick to learn, which is an advantage when training others. Additionally, the course creation process is smooth and efficient, saving time and reducing complications. Lastly, Docebo is constantly releasing intuitive and exciting new features.
What do you dislike about the product?
One drawback of Docebo is the lack of an advanced content authoring tool, especially for HTML pages. Unlike some other LMS platforms, it doesn't have an in-product capability to create dynamic HTML pages or designs in courses similar to Canva. Adding this would elevate the platform's value significantly.
What problems is the product solving and how is that benefiting you?
Docebo solves the problem of complex LMS' by offering an intuitive platform, reporting tools, a user-friendly design, and intuitive new features.
Solution to grow with
What do you like best about the product?
We chose Docebo as an LMS solution as it provided flexibility, ease of use, and the ability to create a visually branded and designed interface. Our team appreciates that there are meaningful enhancements to continually create a better admin and user experience, which is why we have added it to our long-term roadmap. I personally appreciate the admin support chat and email team. They are always helpful and responsive, and if they're not sure how to help, they get back to you with at least some kind of answer. This really helps to make us feel that they are researching and looking into the issues or questions and not brushing them off. I'm an admin of other learning tools and do not get as great virtual support as Docebo provides.
What do you dislike about the product?
I have been an admin or power user of several different LMSs, and so far, there is not a perfect system. The couple's overall dislike of Docebo is the need to have an in-platform authoring tool that is robust, interactive, and has more options and tools. They just launched a version, but it is very basic. This would allow us to launch the platform globally, as other regions need in platform authoring. The other piece is that Docebo has a Salesforce-type technical approach, where they have premium partners that can assist with dev and API work. Their internal team is difficult to reach, and can take weeks and be very costly to support the platform. The premium partners are great although when direct technical support for deep and complicated needs, it's difficult to get easy support.
What problems is the product solving and how is that benefiting you?
Our company was using another LMS provider that was not integrated well and there was low engagement. We did put a lot of effort and resources to build out the Docebo LMS, which paid off as we have high engagement, a deep seeded admin and power user team, and the platform has been quickly integrated into company learning quickly. We were also solving for the ability to provide a home page access to dealers that can't have access to all internal learnings. When a dealer self-registeres, they can take a learning path to receive a product coupon code upon completion of that learning path. This was a bit difficult to figure out and took a bit of time and effort but it it is active and have great engagement with dealers so far.
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