Docebo Learning Platform - NA
Docebo NA IncReviews from AWS customer
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Docebo is nice as LMS
What do you like best about the product?
I like the software itself and the staff who anytime we have problem do the best to assist us. The platform is easy to use both for administrators and for final users. Every now and then Docebo release updates and more functionality, which is good as IT field is in continuos progress.
Recently a page has been modified and as a result, the power users instead of enrolling one person, they enrolled many (about thousands) without even realizing. Than we have to cancell all of them to reinstate the situation as it was before.
This is a negative aspect. But as soon as we have had a meeting with Docebo staff, we asked if it was possible to change slightly the layout and they did it great! Now it works perfectly
Recently a page has been modified and as a result, the power users instead of enrolling one person, they enrolled many (about thousands) without even realizing. Than we have to cancell all of them to reinstate the situation as it was before.
This is a negative aspect. But as soon as we have had a meeting with Docebo staff, we asked if it was possible to change slightly the layout and they did it great! Now it works perfectly
What do you dislike about the product?
Some changes in the layout, although might be useful for the whole project have created problems to our staff.
What problems is the product solving and how is that benefiting you?
We have put in place a LMS that allow our staff to be compliant with all mandatory courses. At the beginning people were not using LMS, as they all attended instructors led classes, now (specially if we consider the period we all are living with the effect of Covid) we are all very happy to have this platform.
Having an LMS allow people to attend courses whenever they can, this is a sort of things that cannot be done with instrutors led classes.
Having an LMS allow people to attend courses whenever they can, this is a sort of things that cannot be done with instrutors led classes.
Recommendations to others considering the product:
If your organization, will consider using Docebo, and if you are new to LMS platform, I might recommed to chose very well the Admins Staff. They must have IT knowledge and probably also a wide knowledge of IT in general. This will create value for your organization.
If they are also Subject Matter Expert of at least some topics, this will help
If they are also Subject Matter Expert of at least some topics, this will help
Great Cloud-Based LMS!
What do you like best about the product?
I like how intuitive it is, and there is a good knowledge base (and support) too. They are always updating and adding new features to the platform, and we continue to implement these updates to improve our processes.
What do you dislike about the product?
Communication about planned updates or the status of ideas on the ideas portal could improve. I like having the ability to submit ideas on the idea portal, but we rarely receive communication about the status of that idea.
What problems is the product solving and how is that benefiting you?
Communication with people in our courses, and enrolling individuals in courses, has been streamlined significantly. I love the automation features and the ability to schedule reports.
Docebo is a useful platform that facilitates most of our requirements.
What do you like best about the product?
We can use the sandbox to test out the latest features.
What do you dislike about the product?
Features that can help us manage the learning plan page more effectively.
What problems is the product solving and how is that benefiting you?
To resolve issues on shortcode tags on the notification events. We can create notifications on multiple languages, and it can be branded.
Recommendations to others considering the product:
The multidomain feature is great for resellers or partners. You can have your own branded platform.
Docebo Review
What do you like best about the product?
Integration and project management was professional and on time.
What do you dislike about the product?
Very few features were not supported......
What problems is the product solving and how is that benefiting you?
Enterprise training for our network and a common platform with current technology.
Excellent LMS for Corporate or University environment
What do you like best about the product?
Having used Docebo both in the corporate world and in my new job at a state university, I love the scalability of the platform. The ability to create robust courses, or just add a how-to document, is very user-friendly for the administrator. Easy access and navigation for the end-user is a plus as well. The customization available is very conducive to any industry.
What do you dislike about the product?
From my experience as an end-user in my current role, I wish that the search did not return individual content on a single results page. For example, seeing various pieces of a course scattered throughout search results, versus dynamic search results which could include a top-level course result with a drop-down of content relevant to the performed search. This would be easier and more user-friendly to the inexperienced Docebo searcher.
What problems is the product solving and how is that benefiting you?
I am a systems (software) trainer, and Docebo has allowed our team to create complex courses that contain multiple types of content (documents, videos, quizzes, links, etc.) all in one "package" for our users to enroll in and complete the training on their own. With the immense need for virtual learning created in 2020 and beyond, we were already ahead of the game hosting our training library on the Docebo platform and having access to reporting and grading at our fingertips.
Docebo LMS Review - Practice Engine
What do you like best about the product?
Customized Pages and Menus. Modern catalog display and design. Hassle free eCommerce Integration. Better reporting and Dashboard. Easy management of Learning Plan. Very intuitive design which facilitates administrator and users to navigate the system without any issues. Modern catalog display and design. Ability to automate various notification with a click of a toggle button. Quick and responsive support from the Docebo Technical support team. Chat support with technical expert is really helpful in getting your queries answered for issues that requires immediate attention.
What do you dislike about the product?
Provision to download survey learning object responses from multiple courses into a single report. Currently it is available even though survey is included in CLOR.
Remove the restriction on the number of branches that can be assigned to Menu.
SCORM Versioning. Provide an option to view the previous and current version uploaded.
Survey creation can be made more efficient. Currently it is not administrator friendly to create and assign to courses.
Also the look and alignment of the survey is not greatly represented. This can be improved.
Remove the restriction on the number of branches that can be assigned to Menu.
SCORM Versioning. Provide an option to view the previous and current version uploaded.
Survey creation can be made more efficient. Currently it is not administrator friendly to create and assign to courses.
Also the look and alignment of the survey is not greatly represented. This can be improved.
What problems is the product solving and how is that benefiting you?
Hassle free eCommerce Integration. Better reporting and Dashboard. Easy management of Learning Plan. Very intuitive design which facilitates administrator and users to navigate the system without any issues. Modern catalog display and design. Ability to automate various notification with a click of a toggle button. Quick and responsive support from the Docebo Technical support team. Chat support with technical expert is really helpful in getting your queries answered for issues that requires immediate attention.
Recommendations to others considering the product:
Very neat and hassle free system to manage organization learning records. Easy to implement.
Quick and responsive support from the Docebo Technical support team. Chat support with technical expert is really helpful in getting your queries answered for issues that requires immediate attention.
Quick and responsive support from the Docebo Technical support team. Chat support with technical expert is really helpful in getting your queries answered for issues that requires immediate attention.
Very happy with the system features and capabilities, it helped us to roll out our education plans
What do you like best about the product?
With Docebo we could take a significant step ahead in our education program journey, moving from ppt based training to a modern e-learning platform. From an administrative point of view, the system configuration is easy and the learning curve is fast. The user interface is effective and a good degree of customization is available to match your company brand identity. Management of learning plans and courses allows you to publish dedicated content for multiple learner groups (internal people, partners, customers...).
What do you dislike about the product?
There are no particular aspects to dislike at the moment. I've had so far some minor development suggestions which I have submitted through a handy "browse and submit ideas" page, directly through the application interface. This is quite effective as, once you submit an idea, you receive updates about comments from other users and progress in the development pipeline.
What problems is the product solving and how is that benefiting you?
Docebo allowed us to create a single reference place for education for internal employees, partners and customers; we are looking at further extending the education footprint to more company departments (e.g. sales and marketing) along with continuous improvement and update of existing courses, which are mostly internally created. We are also looking at integrating our learning plans with courses from external marketplaces (for example soft skills courses).
Recommendations to others considering the product:
It was very useful to play with the system in a sandbox environment which was made available for a period of time prior the purchase, that's allowed us to verify that Docebo was covering all the features we were looking for. I would also recommend (for administrators) to get access to the Docebo University and get a support package for the implementation: in a few sessions a Docebo expert can help you to understand the meaning of the various entities in the system and model effectively the scenario which you have in mind.
Full integration to support creation of training, sharing, social engagement and reports.
What do you like best about the product?
Great tool to engage employees and contractors alike to engage, communicate, share, and encourage continuous improvement. So many ways to "slice and dice" into groups (groups, channels, learning plan chats) to encourage informal learning and sharing. Central Repository supports many different types of learning material. And the help support is fantastic! I chat with them more than I care to admit asking questions. Everyone I've worked with has been so supportive! Generally easy to use.
What do you dislike about the product?
Knowledge base. Before chatting with help I always try the Knowledge base first and it seldom has the level of detail I need. It is very basic and great for getting started. But it doesn't give the detail I would like to make design decisions.
I also don't like that if I import External Training I have to wait a day before it shows up in reports.
I would really like an opportunity for an online conference where people can share their design/implementation best practices/lessons learned. If there was one of these, I missed it. When it comes to design/implementation I feel I am alone and have to learn the hard way.
Skills feature does not include skills needed for our business and we can customize.
I also don't like that if I import External Training I have to wait a day before it shows up in reports.
I would really like an opportunity for an online conference where people can share their design/implementation best practices/lessons learned. If there was one of these, I missed it. When it comes to design/implementation I feel I am alone and have to learn the hard way.
Skills feature does not include skills needed for our business and we can customize.
What problems is the product solving and how is that benefiting you?
Anytime, anywhere, easy access by phone app! Our contractors are out in the field and need quick, easy access to instructions, questions/answers, etc.
Increase engagement with sharing, Ask-an-expert
Distributing training for new revisions to our proprietary app
Tracking external training-professional certifications (I'm still struggling with simplifying this process)
We now have branch specific home pages and resources links, so we can make the training and resources focused to the branch. Each home page has customized widgets.
Increase engagement with sharing, Ask-an-expert
Distributing training for new revisions to our proprietary app
Tracking external training-professional certifications (I'm still struggling with simplifying this process)
We now have branch specific home pages and resources links, so we can make the training and resources focused to the branch. Each home page has customized widgets.
Recommendations to others considering the product:
Access and keep open Docebo University to see implementation ideas, remember as an admin you have to invest in your own professional development to best support your learners/instructors.
Prioritize the features you wish to implement because implementing everything at once can be overwhelming
Develop a communication procedure for engaging and promoting your learners, including basic training on using the system with your custom branding
Prioritize the features you wish to implement because implementing everything at once can be overwhelming
Develop a communication procedure for engaging and promoting your learners, including basic training on using the system with your custom branding
Not your typical LMS - it's better!
What do you like best about the product?
One of the biggest issues we had with our previous LMS was reporting. Managers were not able to see their direct reports activity or pull reports for spot checks on their own. Additionally pulling reports for a Learning Plan was tedious and painful. With Docebo, our managers have access to My Teams in order to quickly view activity for all employees in their hierarchy, not just direct reports but all the way down the branch. They can create and manage custom reports with Power User access, and pulling reports for multiple courses at once is very simple.
The interface is very user friendly, we received immediate positive feedback after going live on how easy it was to navigate.
The interface is very user friendly, we received immediate positive feedback after going live on how easy it was to navigate.
What do you dislike about the product?
There seem to be a lot of "clicks" to get things set up sometimes but I attribute that to the higher level of customization than you might have with another system. Lack of built in Analytics is one drawback we haven't found a replacement for yet and multi-day webinar calendar holds work differently than expected.
What problems is the product solving and how is that benefiting you?
Learner engagement and manager self service are two problems we are seeing major improvements on. With the Virtual Coach, customizable landing pages and menus, integrated LinkedIn Learning content, multiple domains for our external customers and gamification we are able to create a better experience for our learners and create a better resource out of the LMS that encourages our learners to go to the platform more frequently than for just annual compliance training.
User friendly, efficient LMS
What do you like best about the product?
There are a number of Docebo features that contribute to the platform's efficiency, but the central repository and question bank mean that when creating resources, they can be made once and used often by pulling from these centralized tools. Additionally, the channel layout for course collections is clear and convenient for customers.
We also found the list of included courses to be valuable and time saving, as is the ability to import SCORM courses from other entities, reducing our need to create everything from scratch.
We also found the list of included courses to be valuable and time saving, as is the ability to import SCORM courses from other entities, reducing our need to create everything from scratch.
What do you dislike about the product?
Really nothing to dislike with this - it has a robust feature set, so it does take time to learn and implement, but if you approach the transition with a clear plan and learn the program bite by bite according to the needs of the plan, their implementation timeline expectations can be both met and exceeded.
What problems is the product solving and how is that benefiting you?
We are using Docebo as an extended enterprise tool, training both our internal staff for onboarding and annual certifications, but also to train our end-user clients along a different path. Having a solution that allows us to do both with a clear segregation of data and materials was a critical need for us, and it's met out needs easily.
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