Docebo Learning Platform - NA
Docebo NA IncReviews from AWS customer
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My company elearning platform is based on docebo
What do you like best about the product?
The possibility to search material and see also the linked materials
What do you dislike about the product?
It is not user friendly and to understand how it works I spent more than one month
What problems is the product solving and how is that benefiting you?
The possibility to zoom in/zoom out PDF files
Great LMS system with a ton of functionality
What do you like best about the product?
The system flexibility is it's biggest strength. It has a LOT of customization options that you can configure to your unique use-case. Also it can be used for both internal corporate training - e.g. learn this part of our product as a support agent. And can be used externally with our customers as a learning platform with quizzes and badges. We're using it for both of these use cases.
What do you dislike about the product?
The complexity is also a negative because there are so many options. Also the UI can be buggy/slow at times. Everything works, just getting things done can be very slow with certain activities - for example, we had to modify a bunch of videos and we were locked in to opening up each one individually which was slow.
What problems is the product solving and how is that benefiting you?
Having a learning management system for our customers to learn more about our software. And for our internal team members to better learn how to support our customers. The biggest problem is trying to get people to go thru training. Before we just had videos. Now we have trackable videos plugged into learning plans along with quizzes to verify understanding of the topic that they are going thru - this allows us to really know if people are *getting* the info vs. just skipping thru a video.
Recommendations to others considering the product:
If you're looking for an enterprise-grade LMS, then I think Docebo is going to be hard to beat. It was priced competitively and offered a lot more functionality for the price than other solutions we looked at.
Docebo - Training Made Easy
What do you like best about the product?
Easy to use,easy to access, a great tool
What do you dislike about the product?
Pulling reports is tricky, no locations
What problems is the product solving and how is that benefiting you?
Auto certificate generator, and auto test and result allocation.
Recommendations to others considering the product:
Docebo is a great tool, efficient and easy to use.
OK but getting better each month
What do you like best about the product?
The use of learning plans groups and branches are great for automation, they can help you take people with similar job responsibilities and assign them the same training. Our company uses an enormous branch structure for our customers, and the system handles this surprisingly well. Potentially the best thing I have to say is that when we onboarded to the tool, nothing worked excellently for what we needed, there were lots of issues arising from limitations of the system and overlooked features, over the years most of these problems have been systematically removed from the system. Making it work a lot better for us and saves us a lot of time over problems that we had in the past. It's possible to give permissions to low level managers to assign training and review reports over their team members.
What do you dislike about the product?
The reporting in the tool leaves a lot to be desired, when working with large groups or assigning report permissions to individual managers or power users. Getting miniscule data for things like quizzes and quiz questions is essentially useless. It's not in a format that's useful. In addition we teach a lot of live webinar classes, and while we have a nice setup for it we still need to spend hours each manually entering all our classes and formatting them because there's no option to enter classes via file or upload. The automation is ok, but does still leave a lot to be desired particularly where things like notifications are concerned. It get's the job done in a lot of ways, but don't expect it to do much more than the bare minimum for the most part.
What problems is the product solving and how is that benefiting you?
Docebo let's us organize and sort through data for literally thousands of separate branches and hundreds of thousands of customers and review customer details and information all the way down to the individual to solve problems. It also integrates with webex which is useful for the type of live online learning that we do.
Guided platform building
What do you like best about the product?
Even with low-level e-learning experience, a company can quickly implement a professional online training program in a platform that guides its creators, experts, and learners in a seemingly effortless way.
It is just that easy to work with, while still offering a lot of features and ways to make the white label design reflect your company's style.
You can also connect with some interesting third-party integrations.
It is just that easy to work with, while still offering a lot of features and ways to make the white label design reflect your company's style.
You can also connect with some interesting third-party integrations.
What do you dislike about the product?
Docebo offers limited authoring capabilities for interactive content. We find that using a third-party tool like Articulate, Ispring, or Captivate is needed to truly make the most out of this platform.
The reports section could use some improvements: navigation, customization of column headers, and filtering for example.
The reports section could use some improvements: navigation, customization of column headers, and filtering for example.
What problems is the product solving and how is that benefiting you?
Long-distance training of salesforce, having our representatives master product characteristics for an extensive product portfolio, and managing 150+ learners spread over 10+ countries.
Seamless process with lots of training and support.
What do you like best about the product?
Easy to run reports and grouping courses into LPs.
What do you dislike about the product?
That I don't always remember to publish my courses.
What problems is the product solving and how is that benefiting you?
Auto-enrollment in courses, saves time. Reports are quick and easy to run. Reminders can be sent out, etc.
Recommendations to others considering the product:
Docebo is a great product. We switched from another LMS, which was pretty vanilla, and did not offer the training and support that Docebo did. The staff were all very knowledgeable, easy to work with, and very responsive when we reached out with questions.
Excellent service
What do you like best about the product?
The customer service, support and support materials.
What do you dislike about the product?
Some limited functions that are being worked on.
What problems is the product solving and how is that benefiting you?
We are providing a much fuller, quality service for our customers and reduced administration time dramatically.
Functionality for Days!
What do you like best about the product?
There was a large set of features that allowed for a lot of flexibility when it comes to designing an education program. We use it for educating customers, prospects, and employees. So the ability to control access to courses was pretty awesome.
What do you dislike about the product?
You can get lost. Sometimes there are too many features within a course, you can get yourself a little lost in the details. When it came to designing something that would look and feel premium we did have to put our designer to work, but we wanted that premium feel. So if you are planning on out of the box looking pretty, it may be a tall order.
What problems is the product solving and how is that benefiting you?
Lead Generation and Customer Education. We want to use our educational content to answer questions for the professionals and drive their engagement to our website. This allows us to generate interest and turn those people into leads with the aim generating revenue. As for customers, we aim to increase adoption of features, reduce support costs, and increase customer satisfaction hopefully leading to successful long term revenue.
Recommendations to others considering the product:
Great toolset for the right price. There is decent flexibility and customization to add your flair to your education program.
Docebo Review
What do you like best about the product?
Easy to use as an administrator. Easy to set up users and utilize reporting tools.
What do you dislike about the product?
The display is not great for our users. Not as easy for them to use the site.
What problems is the product solving and how is that benefiting you?
No problems. Easy to navigate.
Great customer service
What do you like best about the product?
Docebo's customer service sets them apart from other LMS' I have used and tried. The onboarding process went as smoothly as it could have gone.
What do you dislike about the product?
Some of the functionality seems to be counter intuitive. You can't control who can view individual courses as much as you should be able to.
What problems is the product solving and how is that benefiting you?
Docebo has helped us improve customer experience and I think it will help us retain customers beyond just one intervention
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