What do you like best about the product?

We're running an enterprise LMS that is serving thousands of learners across our company, our partners as well as customers from all around the world. In Docebo we were able to configure the platform to exactly fit our needs and deliver superb learning experiences to all audiences.

There are many customization options - from the look-and-feel to the access control, to content structure (with multiple levels), and to integrations and APIs, that make the system very adaptable.

The contact with Docebo employees was and is great at all stages - they are super helpful and responsive and provide great support.

When we were selecting the LMS solution, we have reviewed and tested about 12 top-rated platforms on the market, and now after a year since we started using Docebo, I'd still make the same decision.

What do you dislike about the product?

Complexity is certainly a price for the flexibility offered by Docebo. Once configured, things may be made simple, but getting there requires an in-depth study of the platform's inner workings and nuances. If you're planning to make real use of the enterprise features and your requirements are spanning multiple audiences, multiple contributors, content types, integrations, etc. it's not a system, that you can set up without any preparation in a day, week, or event a month.

The things that frustrate, are mostly small technical limitations and design decisions impacting our ability to configure the system in a more efficient way or affecting the experience of our learners. Most of them make little sense (in such a well-thought system) and would be technically quite easy to fix, still, Docebo is not seeing the need to prioritize them.

The most prominent one is the complete inability to share course links by users. If a person who is enrolled in a course shares the link which they see in the address bar, and provide it to someone who is not yet enrolled in that course (e.g. encouraging a colleague to take the course) - that link will lead the other person to an error page, instead of presenting a course overview and allowing the other person to enroll. An only other option is to enable links that will immediately enroll the other person, without providing them an option to first review the course description and make the decision.

Other things are like truncating course names even on the list view with plenty of space to show the whole text; a limited ability for getting notifications about new course comments (you can only get them if you first comment yourself); lack of ability to define some constant variables for imported data (e.g. the value that will make one branch default for all new users); when defining groups or assigning notifications it's not possible to use negative conditions (e.g. add/notify everyone except those specific people).

Those are certainly not deal-breakers, rather daily annoyances.

The gamification part is not very useful for encouraging all people to study more (with features like unlocking personal achievements for learning regularly, getting badges for reaching certain milestones, etc.), it's rather a solution for running competitions and rewarding only the most active users - that is not what we want, as we want to activate all, and not make them compete.

What problems is the product solving and how is that benefiting you?

We have built a unified enterprise learning platform for customers, partners, and employees around the world, with relevant courses for each of those audiences. We have the ability to assign responsibilities for creating courses to many people, working in different areas (HR, user training, sales enablement, partner education, etc.)

What do you like best about the product?

The Docebo LMS is easy for both the administrator and user. Creating courses, learning plans, and course content is a simple process with the end product an extremely user friendly experience. The customer service is immediate and answers all questions.

What do you dislike about the product?

We have not identified anything that we dislike.

What problems is the product solving and how is that benefiting you?

Over the past three years, and especially in 2020, we have been able to better serve our internal and external users. The LMS has provided opportunities to offer online learning ultimately reducing costs for in-person training.

Recommendations to others considering the product:

Docebo offers a comprehensive onboarding process and continues to provide support throughout your relationship. The response time to any questions is almost immediate and they always have a solution to an inquiries.

What do you like best about the product?

Course management menu ease us to control

What do you dislike about the product?

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What problems is the product solving and how is that benefiting you?

participant registration, performance report

Recommendations to others considering the product:

Please make sure integration with e-payment

What do you like best about the product?

Flexibility and options, ease of use. It's very easy for an admin to manage content.

What do you dislike about the product?

Sync issues, and the fact that account level changes to not trigger incremental sync. We've also had issues with out of the box SCORM functionality not working, and those issues were not addressed to our satisfaction. Many of our sync issues have hopefully been corrected after working on it for several months.

What problems is the product solving and how is that benefiting you?

We are able to offer a scalable solution to our customers to consume product training when it is convenient for them.

Recommendations to others considering the product:

If you have the ability to provision users AND assign content through SSO, do it. The Salesforce sync integration is extremely flawed. They are working on it, though, so we are hopeful that we can only improve from here.

What do you like best about the product?

I like the flexibility of the product to allow for live trainings, recorded trainings, and e-learning offerings.

What do you dislike about the product?

The tool rights are simplistic, not as robust as they could be for allowing multiple people to assist with overseeing parts of the product.

What problems is the product solving and how is that benefiting you?

The company has used Docebo for both external customers to help them understand our product better as well as for internal training needs while protecting against a lot of cross over issues in both realms. Its been fairly straightforward to set up and run.

What do you like best about the product?

Docebo is so easy...all I need to do is focus on content creation and curation. I don't need an LMS expert. We all can figure out the system. We just focus on the content and process. The system is intuitive, user friendly, and makes sense. I'm happy to have found this as our solution.

What do you dislike about the product?

There are challenges to the configuration on the back end...once we set up the user configuration, it's set. We're now at a point where we set up the user structure the wrong way initially (when we didn't know what we didn't know). It's not very easy to go back and adjust the core structure. I think we have to tear it all down to rebuild the reporting. Otherwise it's awesome.

What problems is the product solving and how is that benefiting you?

We save a lot of time - less time in the classroom, more versatile learning, greater consistency, save a ton of time for the trainers (they deliver once vs many times over and over). Ease of use for learners. A big part of our onboarding success.

Recommendations to others considering the product:

do it...you won't regret it...

What do you like best about the product?

The ease of moving users between branches.

What do you dislike about the product?

The reporting engine is not very robust.

What problems is the product solving and how is that benefiting you?

We have solved our internal training needs. The biggest benefit is having people in multiple groups for targeted training.

What do you like best about the product?

It's simple but with enough flexibility for us to do (most) everything we need to do. The UX is fresh, easy and engaging. It brings all learning together in one place including formal and informal (certification, compliance, social and knowledge sharing). For the most part the admin is straight forward and intuitive.

What do you dislike about the product?

Aside from a few quirks which you will find in any system there is nothing in particular I dislike. I do have a huge wish list of changes and improvements but luckily Docebo engages with this and lets you register your 'ideas', others can vote on them and you can follow them.

What problems is the product solving and how is that benefiting you?

Before Docebo learning was scattered across multiple platforms or not captured at all.
Our previous LMS was not a place that employees liked to hang out. They went there to complete their compliance requirements and left ASAP. Although even Docebo can't make Security training 'fun' it certainly does make it an overall m ore pleasing experience and once the employee is in the platform there is so much to engage them and keep them learning.

What do you like best about the product?

Their thoroughness and attention to details has been exceptional in both training and support.The flexibility and professionalism of the staff has been world class on all (3) of my projects thus far.

What do you dislike about the product?

I have yet to be dissatisfied with Docebo.
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What problems is the product solving and how is that benefiting you?

Due to the exceptional experience we decided to partner with Docebo in the midst of using their platform for a client. Since then Docebo has allowed me to expand my business solutions by offering their LMS platforms.The advanced tools and support has afforded us more time, less man power and at competitive rates.

What do you like best about the product?

Learning consumption of knowledge, and ability to share best practices through coach and share. Docebo makes it possible to transform ideas into reality supporting our employees on whatever comes next.

What do you dislike about the product?

There is nothing that I dislike. This an excellent product.

What problems is the product solving and how is that benefiting you?

We needed a portal for everything from sharing ideas to knowledge Docebo was the answer