Docebo Learning Platform - NA
Docebo NA IncReviews from AWS customer
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Great until it comes to upgrades kinda hard to adjust at first with all the changes and impacts.
What do you like best about the product?
I'm a fun of the parts : Reports and Tracking
Especially when tracking powerusers actions too
Especially when tracking powerusers actions too
What do you dislike about the product?
What i dislike is more about the compatibility with the Mobile App and lack of tracking
What problems is the product solving and how is that benefiting you?
Some of the problems are due to misunderstanding and others are due to new product and future updates, so it's fine.
Recommendations to others considering the product:
Test the upgrades before suggesting it to clients (us)
Manage Learning for Multiple Companies or Departments with Unique Needs
What do you like best about the product?
Docebo allows me to create learning environments for multiple companies/use cases. The back-end administrative features makes it easy to copy coursework and assign coursework to different groups in bulk.
What do you dislike about the product?
The system is a little clunky, has longer buffering times, several features may bug occasionally, the interface is not as "modern" as other LMS products, there are many many options in the system but the management of the options at a micro level creates a lot of work in initial building of your learning environment
What problems is the product solving and how is that benefiting you?
Primary problem: creating learning content to be displayed to different user groups (with some overlap and some unique coursework) Docebo makes it relatively simple to distribute learning in a matrix.
Docebo is streamlined for learners and students, not so much teachers or admins.
What do you like best about the product?
I really enjoy the amount of options Docebo gives me when it comes to planning content for our learners. Learning Plans, Webinars, Courses, Catalogs, etc. They all help me accomplish what I need to do to create a learning environment for our employees and customers. I also like the fact that we can brand the Docebo platform to match Centercode's brand guidelines. Our brand is very important to us, so to have that ability is awesome. I also really enjoy the user dashboards, at least at a glance. My learners also enjoy how straightforward and efficient Docebo
What do you dislike about the product?
Docebo can be hard to navigate as an admin. The amount of options provided to admins is awesome, but sometimes I feel like there are 5 different ways to do things and not all of them seem to line up. For example, assigning courses to branches, groups, individual users, etc. There's no clearly defined path for what works best and what is the most efficient way of doing something. Again, I enjoy the wealth of options available to me as an admin, but more context on what feature does what would be helpful - especially for newer users.
While I appreciate the support for VTT files, I would also appreciate support for SRT and other CC/Subtitles formats.
The certificate template could also be refined. It seems a bit difficult to use, with no concrete instructions on how to properly format the certificate inside Docebo. I had to go to a help page to really figure out how to implement a certificate properly. A better editor with more visual help would be nice, like having the background image appear while editing text. That way I can know exactly where the text will be placed when using the editor.
While I appreciate the support for VTT files, I would also appreciate support for SRT and other CC/Subtitles formats.
The certificate template could also be refined. It seems a bit difficult to use, with no concrete instructions on how to properly format the certificate inside Docebo. I had to go to a help page to really figure out how to implement a certificate properly. A better editor with more visual help would be nice, like having the background image appear while editing text. That way I can know exactly where the text will be placed when using the editor.
What problems is the product solving and how is that benefiting you?
We are all working remotely right now, so having the ability to train new customers and new employees on our customer validation platform is great. We've onboarded two new employees with Docebo and it's helped get them up to speed very quickly.
Recommendations to others considering the product:
Spend as much time as possible learning how branch codes, learning plans, catalogs and branches can affect your users and streamline your onboarding process. Also have a service ready to go to generate VTT subtitles for your learning content.
Since using Docebo at the start of my job to learn more soft skills I have been very happy
What do you like best about the product?
I like that Docebo platform it is user friendly and easy to maneuver.
What do you dislike about the product?
I haven't found anything I dislike so far.
What problems is the product solving and how is that benefiting you?
Docebo is helping me with learning new soft skills that apply to my current role.
Recommendations to others considering the product:
Docebo is a great application which supports personalized learning. Myself and my colleagues utilize this application and have thus far been enjoying the service offerings and how easy it is to use!
Accomplished LMS platform that allows total customization, but subpar support
What do you like best about the product?
Docebo is easily customizable which means it can serve many different types of organizations with different goals.
What do you dislike about the product?
The individual organization's imagination is the only limit in creating the interface and content. However, that can mean you are the sole driver. Docebo set-up will help you accomplish specific goals, but it is up to your team (and hopefully you have a couple of developers and tech people to spare) to think of what you want to do. We needed more imagination support dreaming of what Docebo could accomplish and how.
What problems is the product solving and how is that benefiting you?
We are bringing together remote learning into an online classroom, which helps us deliver content and networking in a way we were unable to do in-person (making our participant experience even better).
Recommendations to others considering the product:
Make sure you have the backend support to implement the system and troubleshoot because support is limited after implementation.
Streamlines Learning with Broad Reach and User-Friendly Design
What do you like best about the product?
I truly appreciate how Docebo's onboarding process was facilitated by a specialist, making the initial setup seamless and effective over a series of meetings, helping us understand all features thoroughly. I'm impressed with Docebo's ability to reach thousands of customers 24/7 with a minimal training staff, enabling asynchronous learning that users can access at their own pace without needing direct interaction with staff. This flexibility and reach have significantly enhanced our training capabilities. Docebo makes it easy to set up a professional learning environment quickly without needing special tools or skills. There are a lot of built-in features, enabling us to deliver a variety of learning content efficiently. I find the integration with Microsoft Teams particularly beneficial as it facilitates live webinars, allowing direct interaction between learners and instructors, making the learning experience much more engaging and interactive. Overall, the capability of two-way communication offered by Docebo, empowering us to track learner progress and interact directly, is invaluable and unmatched by simpler platforms like YouTube, which only provide one-directional communication.
What do you dislike about the product?
I dislike how different sections of the Docebo software appear to be at different ages of development. It becomes evident that certain areas have seen significant progress and updates, while others seem like older, legacy sections that have not been updated in a while. It would be beneficial if all parts of the software were updated to the latest specifications, ensuring a consistent experience throughout.
What problems is the product solving and how is that benefiting you?
Docebo allows us to reach thousands of customers 24/7 with a small training staff by providing asynchronous learning materials accessible at any time, expanding our reach significantly.
The most useful LMS I used
What do you like best about the product?
- Support availability
- UX as an administrator
- Facility of configuration
- Pages/Menus System
- Reportings
- APIs multitude
- UX as an administrator
- Facility of configuration
- Pages/Menus System
- Reportings
- APIs multitude
What do you dislike about the product?
- Gamification system
- Certifications system
( We would like that two components will be more detailed and specific as how is it now )
- Certifications system
( We would like that two components will be more detailed and specific as how is it now )
What problems is the product solving and how is that benefiting you?
Multidomains management - We can manage all clients platform on one space
Docebo's LMS is user friendly, up to speed with recent technologies and almost fully customizable.
What do you like best about the product?
fast response rate of the customer service department
easy to use applications (e.g. notifications, certifications, e-signature etcetera)
multidomain use (possibility to create several "environments" within one and the same LMS)
easy to use applications (e.g. notifications, certifications, e-signature etcetera)
multidomain use (possibility to create several "environments" within one and the same LMS)
What do you dislike about the product?
localization tool (nice that you can manage translations yourself but not easy to detect the correct word/paraphrase you wish to translate => reason: identical words/paraphrases used on several pages)
unannounced updates - changes in settings (e.g. new image file dimensions for thumbnail - suddenly my previously uploaded thumbnails were no longer entirely visible due to their wrong dimensions - in accordance with 'old' file dimensions)
loss of advanced search option for course enrollments since last update of course management (I previously looked at enrollments for my different branches but I cannot do so anymore since this option is no longer included in the new course management tool)
unannounced updates - changes in settings (e.g. new image file dimensions for thumbnail - suddenly my previously uploaded thumbnails were no longer entirely visible due to their wrong dimensions - in accordance with 'old' file dimensions)
loss of advanced search option for course enrollments since last update of course management (I previously looked at enrollments for my different branches but I cannot do so anymore since this option is no longer included in the new course management tool)
What problems is the product solving and how is that benefiting you?
several mini e-learning platforms within the same LMS (for multi internal use)
better knowledge retention by our local sales forces in Africa (on top of face-to-face product seminars)
better knowledge retention by our local sales forces in Africa (on top of face-to-face product seminars)
Docebo is a great platform with good support and development!
What do you like best about the product?
The Docebo University and IdeasPortal for development are great.
What do you dislike about the product?
Once you start you realise there is so much you can/want to do - and that most of it takes quite some time and configuration.
What problems is the product solving and how is that benefiting you?
Reaching a larger audience that face-to-face training, also across multiple countries.
Recommendations to others considering the product:
Organisation is key!
The experience from sales to implementation support and beyond has been great. Thanks Docebo!
What do you like best about the product?
It's flexibility as a platform is excellent, there are many ways to configure learning and its appearance.
What do you dislike about the product?
It's flexibility sometimes leaves you overwhelmed! 😁
What problems is the product solving and how is that benefiting you?
Learning during a pandemic. It's meant we can support customers remotely.
Recommendations to others considering the product:
Do it!
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