Docebo Learning Platform - NA
Docebo NA IncReviews from AWS customer
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Docebo provides a flexible platform to create a learning hub that is professional and engaging
What do you like best about the product?
You build the environment you want for your learners. Using modules and editing tools, administrators are able to customize a learning site that mirrors what our users see in the "outside world." Informal learning, courses and content all combine in a way that drives interest and engagement.
What do you dislike about the product?
Docebo lacks some of the course management of other systems. The focus on content and engaging learning environment are the trade off for reduced management/reporting capabilities.
What problems is the product solving and how is that benefiting you?
Transitioning to self-guided learning, higher expectations for information sharing, easy creation of microlearning, opening the platform to contributers from across the company who need minimal training to share their own content.
Recommendations to others considering the product:
Set up a sandbox instance prior to purchasing to get a feel for what you're trying to create and get buy in. Take time to document all your processes and needs before purchasing and test if possible.
I almost feel like this is an LMS that doesn't even require training
What do you like best about the product?
Docebo is very intuitive, I've found that with almost everything I've tried to do, it has been self explanatory, this is a vast improvement over the system it has replaced.
What do you dislike about the product?
Would have like to see more customization in terms of the way the front page looks, at the moment it feels very limited and dependent on Docebo, which helps with simplicity but does limit the possibilities somewhat.
What problems is the product solving and how is that benefiting you?
Replaced an old, unintuitive overly complicated, unreliable LMS with Docebo which is much more reliable and much more intuitive. The documentation and support is also far better.
Transforming Learning & Development within our Business
What do you like best about the product?
Easy to use - I'm no e-learning expert but within a short space of time, I was publishing content, designing quizzes and creating video content.
What do you dislike about the product?
It can take a bit of time to get your head around some of the navigation, but once you've practised, it becomes easy.
What problems is the product solving and how is that benefiting you?
We're making significant improvements to our on-boarding process through the provision of training and assessment. This has helped us reduce the amount of time it takes from a person applying to join, to becoming and active employee.
Recommendations to others considering the product:
Reach out to existing users to fully understand their experience.
A platform that is easy to deploy and manage, and offers consistent user experience!
What do you like best about the product?
Easy to deploy and administer
Consistently updated
Dedicated and concerned customer success manager
Consistently updated
Dedicated and concerned customer success manager
What do you dislike about the product?
Handling of requests for incorporating new 'wanted' features on the roadmap
What problems is the product solving and how is that benefiting you?
We use Docebo to impart digital learning to our customers.
Docebo is user friendly!
What do you like best about the product?
The upside of docebo is how easy it is to navigate and the gifs on the instruction pages are engaging and easy to follow.
What do you dislike about the product?
I dislike that the mobile app is not developed to make purchases on.
What problems is the product solving and how is that benefiting you?
We are solving the flexibility to edit details without a computer savvy person.
HR Coordinator
What do you like best about the product?
I like the customization aspect of being able to add/remove features tailored to our company.
What do you dislike about the product?
There are still a few things that our company would like to have to make it more beneficial to our employees.
What problems is the product solving and how is that benefiting you?
It allowed us to create a community where our employees, especially our service electricians to utilize this training platform to share experiences and learn from each other. It has also allowed us to streamline and document mandatory training for all employees.
Most problems we experience have been resolved in a timely manner for the most part. However, a problem we are currently solving is specifically with the mobile app. There are features such as the Q&A feature that would be extremely beneficial for our company and yet, it does not seem that it is something Docebo may be adding in the near future.
Most problems we experience have been resolved in a timely manner for the most part. However, a problem we are currently solving is specifically with the mobile app. There are features such as the Q&A feature that would be extremely beneficial for our company and yet, it does not seem that it is something Docebo may be adding in the near future.
A solid platform for simple business use cases.
What do you like best about the product?
Nice clean UI, relatively easy to brand and implement. It provides a majority of the necessities when it comes to hosting learning material and certifications. The ability to manage multiple branches and catalogs.
What do you dislike about the product?
There are aspects of the platform that a very clunky. For example, there is no way to track the status of a live class or webinar. So once a webinar or live class is held or cancelled, the session remains visible to users, it also affects reporting. Coupons are also a bit difficult, there is the option to provide coupons to individuals, or a group, but they can only be used once. There isn't a way to create a coupon code that can be used for any number of users, at any point in time for a specific set of items. Reporting could also use some revamping, the custom reports could use a bit more flexibility.
What problems is the product solving and how is that benefiting you?
Providing easy to access training to our customers, partners and employees in one platform.
Taking your learning management to a higher level
What do you like best about the product?
The user experience for our clients is great - we continue to receive compliments on the way our courses are displayed on our website. Also, the ability to customize the look and feel to make it our own is very robust. The hosting service itself is extremely stable which is extremely important for our clients since we preach 'always available' - and Docebo is always available. The Notifications feature is an excellent communications tool between us and our clients, keeping them aware of the latest offerings.
The staff provides excellent customer service and it's obvious that they are dedicated to their product and their company.
The staff provides excellent customer service and it's obvious that they are dedicated to their product and their company.
What do you dislike about the product?
We push the envelope on reporting and analytics - in this area, the reporting tool can be improved in more ways to extract the critical client data that is in the system so that we can look at ways to view this data and react accordingly.
What problems is the product solving and how is that benefiting you?
We are able to easily upload our learning materials to Docebo and present them to our clients. In turn, our clients now have one place where all of their training needs can be met easily and at any time. We have seen a steady increase in the number of our clients who are now using our system over the past 2 years which allows us to realize the higher number of clients we are training from this system. It's a win-win situation!
Recommendations to others considering the product:
Ask to speak with actual users of Docebo and discuss their experience with the product. I'm sure this will convince you to purchase this product.
Easy to use and understand. Lots of features.
What do you like best about the product?
Docebo is easy to use and understand. The implementation period is great. You really learn a lot and are left in a good position to continue on after implementation.
What do you dislike about the product?
I think the ticket system and how quickly things are fixed could be worked on. We waited 3 months for a but to be fixed and the original ETA for the big fix was only 1 month. Bugs in the system really should be prioritized and not take any longer than a week to fix.
What problems is the product solving and how is that benefiting you?
Do who has helped us reach all our employees nation wide and get everyone involved in training.
Taxes and tech
What do you like best about the product?
I love how simple and intuitive the platform is, at first there was a learning curve, but as with any software jump in and poke around.
What do you dislike about the product?
I disliked the eCommerce functionality needs improvement.
What problems is the product solving and how is that benefiting you?
We are teaching the American tax preparer how to accurately and ethically prepare returns.
Recommendations to others considering the product:
take the plunge, they're great and always updating.
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