Collaboratively browse and navigate digital channels
What do you like best about the product?
It is the service that i like which allows companies to offer real-time, interactive support to their customers by enabling agents to "co-browse" with users on their websites or applications.
What do you dislike about the product?
The main thing i dislike is about that users might feel uncomfortable sharing their screens, especially if sensitive information is displayed.
What problems is the product solving and how is that benefiting you?
CoBrowse.io allows support agents to see exactly what the customer sees, enabling them to diagnose and resolve problems more efficiently.