A straight-forward process flow system
What do you like best about the product?
As far as working through flow charts, there's nothing I've ever used that touches the simplicity of Lucid Chart. The UI is fantastic, the feature set is robust, and it's remarkably easy to add users for collaborative access.
What do you dislike about the product?
Putting an element count limit behind a paywall makes it difficult for paid users/organizations to bring in collaboration from someone outside of the organization. It makes it hard to suggest to any organization that intends to collaborate with third parties.
What problems is the product solving and how is that benefiting you?
Lucid is the solving the problem of working on collaborative flow charts between individuals from separate, partnered companies.