Content Hub Enterprise
HubSpotReviews from AWS customer
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Hubspot: The Key to Understanding the Whole Customer Story
What do you like best about the product?
The easy sync between HS and SFDC makes managing sales and marketing data’s breeze. No more guesswork about which content made the difference because Hubspot captures the whole customer journey progression.
What do you dislike about the product?
I wish the blog analytics were more insightful and could provide more data about areas of the blog readers engage with
What problems is the product solving and how is that benefiting you?
We now can map a full customer journey which helps us understand which content is actually driving business.
The key benefit is the insights gained to know which content proves the greatest ROI.
The key benefit is the insights gained to know which content proves the greatest ROI.
Recommendations to others considering the product:
Give the professional platform a chance and consider the ease of hosting services like web chat in the same platform that tell the customer journey story.
Truly the best user interface on the market
What do you like best about the product?
I don't think I've come across one thing that I wanted to do that couldn't be accomplished on this platform in one way, shape or form. As a new user it was very easy for me to hit the ground running without experience. By far the best feature is the chat where I can quickly and easily consult a member of the team to get my problem solved in no time. They're always so nice and very helpful and I walk away knowing how to solve the problem on my own the next time around.
What do you dislike about the product?
The only thing I can think of that would make this platform better would be a better idea of what emails were going out when? A calendar feature so to speak for automated workflows. Drag and drop features in the workflows would also be helpful as would AB testing capabilities in automated workflows. Particularly when it comes to smart rules and subject lines. There are lots of times where I wish we could change the subject line depending on the user persona.
What problems is the product solving and how is that benefiting you?
We're achieving scalable communications with our prospects, making data-driven decision about our content, and keeping better track of our prospects engagement activity than ever before.
Ease of use combined with great advanced functionality for marketing
What do you like best about the product?
the seamless integration of marketing tools in one platform UI for website, blogging, forms, email and seo. Compared to wordpress, it is much simpler to quickly design using templates and publish posts, and then to conduct optimizations.
What do you dislike about the product?
management of templates, settings, and configuration tools live in different areas of the platform. It's not always easy to fine and locate to make changes quickly or consistently.
What problems is the product solving and how is that benefiting you?
it has made email marketing more scalable, content development/marketing/publishing more seamless, and easy to drive marketing efforts towards capturing and measuring leads. As a single marketer in a growing organization HubSpot has made it easy to scale initiatives and make it repeatable
The most complete and easiest CRM to use
What do you like best about the product?
HubSpot is complete, it is very functional and easy to use for any user. The adoption of the platforms is very fast.
HubSpot Marketing creates a WOW effect on people who don't know the product. Many customers using SAP, Oracle or Salesforce are surprised to see how complete it is ... and how beautiful the graphical interface is.
In addition to the functionalities of campaigns, social media management, digital advertising, landing page, digital forms and blogs (one of the best hubspot products). It is very remarkable the functionality of HubSpot CMS, recently added to the Marketing stack. It is extremely easy to use, it has advanced SEO features and the infrastructure in Cloudflare make it one of the best we have ever known.
HubSpot Marketing creates a WOW effect on people who don't know the product. Many customers using SAP, Oracle or Salesforce are surprised to see how complete it is ... and how beautiful the graphical interface is.
In addition to the functionalities of campaigns, social media management, digital advertising, landing page, digital forms and blogs (one of the best hubspot products). It is very remarkable the functionality of HubSpot CMS, recently added to the Marketing stack. It is extremely easy to use, it has advanced SEO features and the infrastructure in Cloudflare make it one of the best we have ever known.
What do you dislike about the product?
It is necessary to create specific verticals for Retail, Banks, Consumer Goods and other industries.
In support, hubspot has one of the best experiences in technical training, almost everything is possible from its knowledge base, but it could further improve the sale of consulting services for when technical assistance is needed.
In support, hubspot has one of the best experiences in technical training, almost everything is possible from its knowledge base, but it could further improve the sale of consulting services for when technical assistance is needed.
What problems is the product solving and how is that benefiting you?
- EVERYTHING, the truth is that it is a great product, I do not envy anything to SAP, Oracle or Salesforce.
- Methodology: HubSpot is THE ONLY software company in the world that accompanies its clients with a methodology. Neither SAP nor Oracle give an accompaniment, they sell and leave. HubSpot supports its clients with the Inbound Marketing methodology, underestimated by Gartner and Forrester in their / wave quadrants.
- Website self-management without the need of the IT team
- Content Marketing: Perhaps the best solution in the world.
- Methodology: HubSpot is THE ONLY software company in the world that accompanies its clients with a methodology. Neither SAP nor Oracle give an accompaniment, they sell and leave. HubSpot supports its clients with the Inbound Marketing methodology, underestimated by Gartner and Forrester in their / wave quadrants.
- Website self-management without the need of the IT team
- Content Marketing: Perhaps the best solution in the world.
A lasting software love needing pleased with ease of functionality.
What do you like best about the product?
I love the toolkits and content that HubSpot shares. When I receive emails from HubSpot, I often find myself clicking into the content as it is relevant for my needs. In addition, I love to implement the culture comments and recommendations. I have spread the word to many at my company in regard to culture.
I love that it integrates easily within my email and tracks what I need it to track without duplication. This is very helpful when constantly needing to log information to an account. I also love that I can check the box and omit any information I need to omit due to privacy concerns.
The support center has been very helpful. My last few experiences have been over the top.
I love that it integrates easily within my email and tracks what I need it to track without duplication. This is very helpful when constantly needing to log information to an account. I also love that I can check the box and omit any information I need to omit due to privacy concerns.
The support center has been very helpful. My last few experiences have been over the top.
What do you dislike about the product?
Webpage building is not easy. The modules are often glitchy. Wix makes website creation much easier. I love the design template functionality; however, it would be nice to have better modules that produce results. We actually have to use a wix site that our Hubspot connects to for webpages that need to be produced and edited quickly. Recently, I was building out a page and had to make sure descriptions were the same length and word count because different word counts changes the module size. This should not be the case as I have it set to a certain height and width.
I often find myself using prebuilt modules, but those are not easily editable as they are prebuilt.
In addition, it is difficult to find answers to my questions. I will pour over knowledge articles, submit support cases, or add a comment to the community. This often leads to a "the product might eventually do that" or try this work around code. As someone that does not code often, I prefer to have simple fixes. It would also be nice to easily locate a number to call someone and talk through my use case as opposed to submitting a case and exchanging lengthy emails that create frustration when the problem can be explained in one minute.
I often find myself using prebuilt modules, but those are not easily editable as they are prebuilt.
In addition, it is difficult to find answers to my questions. I will pour over knowledge articles, submit support cases, or add a comment to the community. This often leads to a "the product might eventually do that" or try this work around code. As someone that does not code often, I prefer to have simple fixes. It would also be nice to easily locate a number to call someone and talk through my use case as opposed to submitting a case and exchanging lengthy emails that create frustration when the problem can be explained in one minute.
What problems is the product solving and how is that benefiting you?
Ultimately, we strive to enhance automation and expand brand awareness with our Hubspot product. This is done in a plethora of ways using various functionalities within the software.
We solve for awareness issues by using web pages. These pages allow us to project a message while tracking the experience of any that land on our website. This has even caused us to decide to do a website revamp this year.
We solve for event registration using landing pages. This allows us to capture interests, create lists, and easily message needed insights with attendees.
We solve for internal comms visibility using outbound. Our previous internal communication was poor and lacking. Now, we automate all of the process and communicate with our employees frequently. We are actually getting ready to try the newsletter templates and expand our audience.
We solve for pipeline generation using inbound and outbound.
We solve for awareness issues by using web pages. These pages allow us to project a message while tracking the experience of any that land on our website. This has even caused us to decide to do a website revamp this year.
We solve for event registration using landing pages. This allows us to capture interests, create lists, and easily message needed insights with attendees.
We solve for internal comms visibility using outbound. Our previous internal communication was poor and lacking. Now, we automate all of the process and communicate with our employees frequently. We are actually getting ready to try the newsletter templates and expand our audience.
We solve for pipeline generation using inbound and outbound.
Recommendations to others considering the product:
I would recommend purchasing the software if you want to automate your processes and have a lot of outbound in your strategy. The inbound could be more robust, so consider your inbound strategy when using.
Easily usable and complete marketing/CRM software
What do you like best about the product?
Options for individual settings to make the best out of it for every user.
Compatibility
Compatibility
What do you dislike about the product?
The Speed. Sometimes it takes minutes to load a contact or a deal.
What problems is the product solving and how is that benefiting you?
Contact database, deal funnel, Sales reportings, social media Postings and ads, CMS, mailings
Good marketing toolbox for a medium size company.
What do you like best about the product?
We have been using Hubspot for newsletters, CRM & website and blog management. It is really great that you can see how your CRM contacts are interacting with each of these elements and adapt the communication to their user path.
Support was very responsive and quick to find solutions which was very helpful.
Support was very responsive and quick to find solutions which was very helpful.
What do you dislike about the product?
UX of website CMS and management of email lists were a bit complicated, had to work with support to understand how to manage everything.
Analytics are a bit limited, but if you are just looking for an overview, this is enough.
Working on the materials as a team can be challenging sometimes, because you cannot make comments or track status easlily.
Analytics are a bit limited, but if you are just looking for an overview, this is enough.
Working on the materials as a team can be challenging sometimes, because you cannot make comments or track status easlily.
What problems is the product solving and how is that benefiting you?
Tailoring communication to different audiences, managing prospecting clients. We have clients all over the world, so we are creating communication materials in multiple languages and need to adapt to different time zones. Knowing where the clients are in the purchase journey and how they are interacting with our website and newsletter is a big plus.
Get Credit for Leads
What do you like best about the product?
My team is able to collaborate on projects using the planning tools built into Hubspot. It's not restrictive in this planning area so you can get creative with how you use it. I also enjoy the interconnection that is automated between our content and emails to our contacts and leads.
What do you dislike about the product?
I wish there was a great integration for video streaming so we could post a "Hubspot Video" on our blog posts and landing pages, that was streamed live. Sort of like a webinar (which there is an integration for in forms) but I want an actual embedded video that is live streaming on my blog posts which is trackable through the Hubspot analytics.
What problems is the product solving and how is that benefiting you?
Marketing and sales working in better harmony thanks to the information about lead engagement and scheduling tools for the sales team.
Recommendations to others considering the product:
Hubspot's seemingly complicated platform is actually really easy to use. It is only complicated because it offers so much. Take your time to learn how different aspects of the Hub work and how they work together. You'll realize that it's all very user-friendly. Use the Hubspot Academy training when necessary. The learning curve is worth the reward.
New, Happy Convert to HubSpot
What do you like best about the product?
HubSpot is very intuitive to use, and I like how all the features can be shared and viewed with/by my other team members. When blog posting, I also appreciate the intuitive tools that help me replace and edit images, optimize posts, preview before publishing, etc. I come from a WordPress background, so I was a bit nervous about transitioning to HubSpot, but it is a very user-friendly platform for blogging, content marketing, social media--HS helps me do it all!
What do you dislike about the product?
Once in a while, the HS system gets glitchy and my edits aren't saved, or there is a delay before new edits appear.
What problems is the product solving and how is that benefiting you?
I'm writing more blogs and answering more social media queries with more efficiency than before.
Not perfect, but covers most of the bases
What do you like best about the product?
The workflow capabilities are very intuitive and customizable, which is great.
Easy access to analytics/reports is helpful -- I find them pretty intuitive
Being able to keep everything generally accessible in one place within Hubspot has been ideal.
Hubspot support experience has been knowledgeable, friendly, and helpful whenever I've had issues.
Easy access to analytics/reports is helpful -- I find them pretty intuitive
Being able to keep everything generally accessible in one place within Hubspot has been ideal.
Hubspot support experience has been knowledgeable, friendly, and helpful whenever I've had issues.
What do you dislike about the product?
All text editors are very glitchy unless you're using the HTML editors. The normal editor for both emails and knowledge base articles is funky. It spaces things irregularly, it changes fonts on you (even if you highlight and change the font, it will randomly not work, etc.). To that end, I also hate that you have to code a default email template and can't just change the settings at face value (unless I'm missing something here). Same with the manage subscription/unsubscribe pages. We should be able to edit those more easily.
It would be nice to have a part of Hubspot dedicated to collaborative projects among the marketing team (something like what Basecamp does) integrated into Hubspot.
We also found the Hubspot feedback survey capabilities subpar and decided to integrate Survicate instead, which is fine, but would be nice to have kept it simple with Hubspot.
It would be nice to have a part of Hubspot dedicated to collaborative projects among the marketing team (something like what Basecamp does) integrated into Hubspot.
We also found the Hubspot feedback survey capabilities subpar and decided to integrate Survicate instead, which is fine, but would be nice to have kept it simple with Hubspot.
What problems is the product solving and how is that benefiting you?
It's super helpful to be able to automate emails with great precision and specificity. Helps us to target clients and stay on top of them so as not to miss out on sales. It's a big time saver and will be really crucial especially as we scale. I like that you can segment marketing emails into different subscription categories, too.
Recommendations to others considering the product:
Have someone available to do HTML coding for you, as the templates and editing capabilities are limited.
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