Content Hub Enterprise
HubSpotReviews from AWS customer
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A lot of good things, and just a few suggestions
What do you like best about the product?
- Hubspot Support is amazing, people are always joyful, ready to help and give great advices.
- Every tools around the blog (landing pages/medias) ... It is very easy and intuitive to publish and promote a blog.
In general, every tool there is for the marketing department is great.
- Every tools around the blog (landing pages/medias) ... It is very easy and intuitive to publish and promote a blog.
In general, every tool there is for the marketing department is great.
What do you dislike about the product?
SALES POINT OF VIEW:
- The numerous messages in outlook saying connexion issues between Outlook and Hubspot. For the salesperson it is quite difficult to deal with these constant issues. ( I have already contacted support but there was no solving)
- Some mails are mixed up inside other contact mails. I have alrealy contacted support that brang this matter to the product team. Waiting for the final answer
- If the size of a attachment is too big, the mail will not be registered inside hubspot
- We would like an option that allows the saleperson to answer to an email (where there are many people in "copy" and that answering this email DOES NOT create all the contacts inside hubspot. It is a great waste of time to delete them afterall.
- In the mobile app, in the task view, if the name of the contact could appear it would be great.
MARKETING POINT OF VIEW:
- The lack of possibilities to create diversed report.
- The numerous messages in outlook saying connexion issues between Outlook and Hubspot. For the salesperson it is quite difficult to deal with these constant issues. ( I have already contacted support but there was no solving)
- Some mails are mixed up inside other contact mails. I have alrealy contacted support that brang this matter to the product team. Waiting for the final answer
- If the size of a attachment is too big, the mail will not be registered inside hubspot
- We would like an option that allows the saleperson to answer to an email (where there are many people in "copy" and that answering this email DOES NOT create all the contacts inside hubspot. It is a great waste of time to delete them afterall.
- In the mobile app, in the task view, if the name of the contact could appear it would be great.
MARKETING POINT OF VIEW:
- The lack of possibilities to create diversed report.
What problems is the product solving and how is that benefiting you?
Easy to write, post and promote blogs, offers ....
Great amount of time is saved thanks to the easy transfer of contacts from marketing dep to sales dep
Great analysing tool even if some issues were noticed
Great amount of time is saved thanks to the easy transfer of contacts from marketing dep to sales dep
Great analysing tool even if some issues were noticed
Recommendations to others considering the product:
To trust Hubspot for Inbound Marketing. They know what they are doing and the support is of great help. Tools are easy to use.
If looking only for a CRM then maybe Husbpot is not the best tool but for an all in one Inbound Marketing solution it is great !
If looking only for a CRM then maybe Husbpot is not the best tool but for an all in one Inbound Marketing solution it is great !
Sharing My Learning Experience with the Community
What do you like best about the product?
The most helpful thing about HubSpot is that they have kept their knowledge open source via their free course offerings. Next thing I like about it is that I have everything ready for me via on the Marketing hub and the analytics I am looking for is easily accessible.
What do you dislike about the product?
The only downside that I would like to mention is that in Projects, Description allows edit but it must show the time of last change made and name of the person who does the edit. Otherwise, if someone changes the main content then we will not be able to keep track of that.
What problems is the product solving and how is that benefiting you?
We are doing social media management, web content management and also project coordination with our overseas team. We can easily communicate with them, however, the point mentioned in the earlier question needs to be addressed.
Recommendations to others considering the product:
HubSpot has received Frost & Sullivan 2019 Global Growth Excellence Leadership Award for Marketing Automation. So, you too will become future-proof by considering HubSpot and leverage this platform to stay a step ahead in your own industry.
Fantastic platform backed by great customer service
What do you like best about the product?
The complete Digital Marketing platform - allows us to manage the complete Customer Journey. Allows us to optimise Content for Inbound (Google Search) . With seamless integration in to Salesforce.com for CRM / Sales Management. From there, the platform is able to help create outbound (Email) campaigns. In addition with our Website built on Hubspot, we can easily modify, manage and develop pages (landing or otherwise) to help with streamlining the customer experience. Reporting allows us to monitor what works and what doesn't quite work and change course as and when required. All this , allows to manage things internally as opposed to relying on Digital Marketing companies out there who will never know our business as intimately as we do.
What do you dislike about the product?
Very little to dislike, but changes/ updates to the platform can occasionally throw us off, as features that were once present may get discontinued or will be found somewhere else.
What problems is the product solving and how is that benefiting you?
Sales and Marketing Alignment.
Managing the complete Customer Journey
Inbound marketing and improving Google Rankings without having to resort to Google Ads
Managing the complete Customer Journey
Inbound marketing and improving Google Rankings without having to resort to Google Ads
Good ideas but still holes to fill
What do you like best about the product?
A complete platform with many tools needed in one location.
What do you dislike about the product?
See functionality is very weak. Website pages are not amp compliant and pages are hosted on sub domains, Plus no featured snippets for blog posts.
What problems is the product solving and how is that benefiting you?
Keeping marketing items organized and automated.
Overall. HubSpot is Great
What do you like best about the product?
HubSpot is a wonderful platform that provides a variety of helpful tools and integrates well with other platforms. HubSpot is not only good for those who aren't as well versed with coding or Web design, but also allows the freedom for coders to do what they want or need to do. The support is also a very nice plus because of the availability and the friendliness of all when I call in.
What do you dislike about the product?
Sometimes I feel like HubSpot changes things just to change things. This causes more confusion and more learning without a huge benefit.
What problems is the product solving and how is that benefiting you?
HubSpot solves our integration into many different platforms that we use which is a sometimes very tricky. We have also been able to bring all of our Web pages under HubSpot which gives consistency to the look and feel of the Website, which is critical
Hubspot has helped us grow and save a lot of time
What do you like best about the product?
1. Automation and Workflows: It saves a lot of times and effort for us. It takes care of sending E-Mails, Following up with leads etc. We also use the Webhook feature to trigger other automation.
2. App ecosystem of Hubspot ensured that various systems could work in sync with each other.
3. The E-Mail marketing tool is simple to use and well designed. I have started sending almost 4-5 times more emails since we moved to Hubspot from a competitor. I would not have known its importance had I not used E-Mail marketing on other platforms. I feel Hubspot has nailed it.
4. I use Social Media management tool for automating my posts. I don't have to look into posting on social media every day. We typically schedule posts once every 2 months and Hubspot takes care of posting them every day. Though I believe that some of the other tools like Buffer and meet Edger, have better features.
2. App ecosystem of Hubspot ensured that various systems could work in sync with each other.
3. The E-Mail marketing tool is simple to use and well designed. I have started sending almost 4-5 times more emails since we moved to Hubspot from a competitor. I would not have known its importance had I not used E-Mail marketing on other platforms. I feel Hubspot has nailed it.
4. I use Social Media management tool for automating my posts. I don't have to look into posting on social media every day. We typically schedule posts once every 2 months and Hubspot takes care of posting them every day. Though I believe that some of the other tools like Buffer and meet Edger, have better features.
What do you dislike about the product?
The system does develop bugs once in a while which takes time. However, the additional time is less than 1% of the time that gets spent due to bugs.
What problems is the product solving and how is that benefiting you?
1. Email marketing
2. Automation
3. Hosting website and landing pages
4. Sales calling
5. ADs
2. Automation
3. Hosting website and landing pages
4. Sales calling
5. ADs
Recommendations to others considering the product:
Do not go just by the price of Hubspot. While the price might be high, you need to check for ROI. If it can give you the ROI then it's worth it.
One of the best platforms I have worked with
What do you like best about the product?
The user experience and the support is the best part of the product
What do you dislike about the product?
Reporting could be more friendly, A/B testing is a little problematic and no heatmaps
What problems is the product solving and how is that benefiting you?
Marketing automation, social media sequencing, blogging
Recommendations to others considering the product:
Great software would recommend using if you are in B2B
Grab Your Marketing By The Horns
What do you like best about the product?
Marketing inherently has multiple channels and dimensions. HubSpot not only allows you to control all these moving parts but also provides us the power to pull insights and make the necessary changes to optimize our process.
What do you dislike about the product?
I understand HubSpot's content philosophy has moved away from keywords but it'd still be convenient to pull in keyword and topic data.
What problems is the product solving and how is that benefiting you?
The main benefit we've seen recently, is finding areas where we can capture lead info and get more people in the funnel.
Recommendations to others considering the product:
My main recommendation would be to fully understand how all the tools and features can work together.
HubSpot makes the job more manageable
What do you like best about the product?
HubSpot pulls the majority of marketing technology essentials into a single place.
What do you dislike about the product?
As with almost any CRM, it can be difficult to target more than one type of business. We have two distinct industries in our target audience. However, we have no way of setting up goals, ratings, etc. that only apply to one company type versus another.
It could use a more robust social listening option. Captions for videos would also help as I currently have to set these up manually.
It could use a more robust social listening option. Captions for videos would also help as I currently have to set these up manually.
What problems is the product solving and how is that benefiting you?
We have pulled all of our marketing initiatives into HubSpot in one way or another. It is where we host our blog and landing pages.
It what we use to generate trackable short links. It is where we build and operate our email campaigns. It handles our drip campaigns, our monthly and quarterly newsletters, our customer outreach, and our social media.
Our entire sales team uses HubSpot as their CRM - which brings sales and marketing much more closely in line within our business.
Overall, we have seen a large improvement in lead organization and tracking as well as a huge timesaver for the marketing team.
It what we use to generate trackable short links. It is where we build and operate our email campaigns. It handles our drip campaigns, our monthly and quarterly newsletters, our customer outreach, and our social media.
Our entire sales team uses HubSpot as their CRM - which brings sales and marketing much more closely in line within our business.
Overall, we have seen a large improvement in lead organization and tracking as well as a huge timesaver for the marketing team.
webslinger's review
What do you like best about the product?
The features are intuitive, ui is user friendly
What do you dislike about the product?
the limited api features, api to db needs to be more robust
What problems is the product solving and how is that benefiting you?
the short development time, the dynamic pages driven by the HubDB, the multiple domain structure. the file directory for images is quite handy when inserting images in multiple components.
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