Terrible support and rubbish billing!
What do you like best about the product?
Ease of use, ease of implementation, nothing else!
What do you dislike about the product?
Occasional connectivity issues, nonsense 137 OOM and infrastructure failure which result in build failures with no part on our end. That costs us credits. 137 OOM error happens from time to time to our Node.JS application when their dashboard resources show that RAM consumption is only 50%. Support engineers do not thoroughly read and understand issues when email them at support@circleci.com and reply me with totally different context about the problem. Just yesterday, my web applications fail to `yarn build` after I downgrade the resource class from xlarge to large. Contacted support but no reply.
Billing is a fucking mess and nightmare! There are duplicate information in the bill downloaded from their website and when I asked for consolidated bill, they just answer don't have it. There is no transparency on how many build minutes and credits I spent each day both on their website and the monthly bill which make it difficult to understand when the monthly bill contains many refill item charges. It is difficult or impossible to track usage and burndown of my subscription and total outstanding refill amounts on a daily basis. For example, I went through the build history for the 3 days into the new billing cycle. There were a total of 74 build and when I sum up the duration of the build, it is 597m 41s. However, their fucking rubbish dashboard shows 4265 "Compute" minutes. Is this a SCAM?
What problems is the product solving and how is that benefiting you?
CI/CD
A really cool tool for your CI/CD operations.
What do you like best about the product?
The free tier of CircleCI includes 30,000 which is usually enough for small projects. It is pretty easy to use it once u get the hang of including CircleCI in your projects. You can even SSH into the build so that if any issue arises you can solve it directly in the machine, instead of trying to figure out where the issue is locally.
What do you dislike about the product?
The initial setup for CircleCI can be a bit more complex when compared to other tools like Github actions, but it's nothing that a bit of introspection cannot solve. Also when using Docker layer caching the credits run out too fast. There should be a warning for the same , since I did not realize that caching would use so many credits.
What problems is the product solving and how is that benefiting you?
I was able to integrate CircleCI successfully into one of our projects on Github, so we dont have to worry anymore about breaking changes being pushed into the repo. You can SSH into the build so that if any issue arises you can solve it directly in the machine, instead of trying to figure out where the issue is locally.
A cloud solution to build automation tool with Incident Management tool integration but is expensive
What is our primary use case?
Our use cases are very generic use cases, such as any kind of integration and pipeline code, the pipeline run, and any kind of information.
We use the solution to send the information to the respective service owner via any channel. So, these are the generic features that everyone is using of CircleCI.
Whatever business needs or requirements we have, CircleCI provides all those types. So, we are also integrating with our incident management tools. Integration is straightforward. For example, CircleCI integration to our GitLab pipeline and hardly takes five to ten minutes.
What needs improvement?
The solution’s pricing could be better.
In future releases, it may provide integration with Grafana or any tool for visualization.
For how long have I used the solution?
I have been using CircleCI for more than eight years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
It is a scalable product.
How are customer service and support?
The documentation provided is quite understandable by the developers and the integration team. So, it's self-sufficient and enables us to understand. So we didn't need to reach out for support.
What about the implementation team?
We deployed the solution in-house. Developers on our site in our organization integrate this for their pipeline by themselves. We do not have any third-party help.
What's my experience with pricing, setup cost, and licensing?
We pay for the license. The product is expensive, but worth the price. The features and integrations of the tools provided are properly utilized. So, it is worth the price.
What other advice do I have?
I recommend the product for end-to-end development for highly scalable, distributed, and microservices, where there are more than 100-200 services integrating together to build a platform.
Overall, I rate the solution a seven out of ten.
CircleCI is one of the best continuous integration and continuous delivery platform
What do you like best about the product?
CircleCI is easy to set up and manage.
You can easily create projects in CircleCI and configure config.yml to define your CI pipeline.
We have set up multiple projects in CircleCI, and CI pipelines are working fine.
CircleCI also gives an option to setup a self-hosted runner where you are not dependent on Circle CI backend infra to run your pipelines.
What do you dislike about the product?
Sometimes CI pipelines may fail if they run on Circle CI infra due to unavailability or high load.
We ran multiple CI/CD pipelines in Circle CI and did not see many issues.
What problems is the product solving and how is that benefiting you?
We have set up multiple projects in CircleCI, and CI pipelines are working fine.
We have also set up self-hosted runners in Circle CI which is helping us to use our own infra to run pipelines.
CircleCI is easy to setup and manage.
My CircleCI Feedback & Recommendation(s)
What do you like best about the product?
Overall, I like the UI and real-time view of the projects along with the commit history.
What do you dislike about the product?
CircleCI has not updated its dependencies in some time. When I run Cypress v.12, it passes locally but fails in the pipeline due to how the extensions are handled.
What problems is the product solving and how is that benefiting you?
Quick test runs and immediate feedback.
Several ML services in production use greatly CircleCI
What do you like best about the product?
Easy interface, to see the pregress of the pipelines, using yaml file to create the pipelines easily, so that they run automatically.
What do you dislike about the product?
There was a data breach some time ago. Sometimes the servers are a bit slow.
What problems is the product solving and how is that benefiting you?
ML data products, to train models and to deliver them in production; but also other automatic scripts, as well as R&D data science repos
A good CI/CD tool
What do you like best about the product?
The best thing is the ability to re-start a test step wtih SSH and see what failed, mess around the pod to fix it, and then commit on your local machine.
What do you dislike about the product?
It is expensive. There are various plans, but the cost was too great for us.
What problems is the product solving and how is that benefiting you?
It is a CI/CD tool, that's what it does.
CircleCI Integration: Review and Implementation
What do you like best about the product?
Its seamless integration with popular version control systems like GitHub and Bitbucket. This allows developers to quickly set up and configure continuous integration and delivery pipelines for their projects.CircleCI also provides excellent scalability and performance, allowing for efficient parallel execution of tests and builds. Overall, CircleCI offers a reliable and robust CI/CD solution that dramatically simplifies the process of automating software builds, tests, and deployments.
What do you dislike about the product?
CircleCI primarily focuses on cloud-based CI/CD workflows, which may not align well with specific local development or on-premises deployment scenarios. This can be a limitation for organizations with specific requirements.
What problems is the product solving and how is that benefiting you?
Automation of Build and Test Processes,
Continuous Integration,
Scalability and Parallelism,
Multi-platform and Multi-language Support,
Visibility and Monitoring
Just because it works, doesn't mean there isn't another way to do it
What do you like best about the product?
It is really simple to use, integrate with other technologies, and has great documentation to follow.
Someone coming from the DevOps/Sysadmin role, with a little knowledge can easily connect the dots on what CircleCI offers.
What do you dislike about the product?
The docker layer cache and IP ranges seem to be a bit too expensive for usage. I'm not saying it doesn't work actually, it does, but the price is kinda expensive
What problems is the product solving and how is that benefiting you?
We used to have an old implementation with other technology(Jenkins). It worked fine. The issue is that the process was a little slow, and not totally integrated with the repository.
Good product, full functionalities
What do you like best about the product?
Good integration
Easy to use
Nice UI, user friendly
What do you dislike about the product?
The ORB programming is hard to understand
needs more tutorials & documentation
Need good community support for new functionality
What problems is the product solving and how is that benefiting you?
CI as a service
