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Reviews from AWS customer

24 AWS reviews

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44 reviews
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    Hemanthreddy Vakiti

Automated scheduling has streamlined our data pipelines and improved cross-platform workflows

  • March 29, 2026
  • Review provided by PeerSpot

What is our primary use case?

I am currently working as a Data Engineer at Cognizant. I have been using Control-M for the past eight months since I joined Cognizant as a Data Engineer. As a Data Engineer, my job is to monitor jobs and maintain pipelines, and Control-M is a scheduler tool which we use to schedule jobs by linking the jobs as predecessors and successors so that the flow of the data pipelines continues without human interference.

The daily important task which we are monitoring is the SaleRPT report, which gives business users the sales that happened the previous day in a restaurant at our project in Cognizant. The jobs are connected in such a way that starting, there are replication jobs, and then they are connected to SQL Server to transform the data and load it into Oracle SQL. From there, again, the data is loaded into our data warehouse tables, and the final target tables are Essbase. So this total flow has around 17 to 18 jobs which are scheduled to run twice a day when we get EOD clearance for each site. So these are the latest tasks for which I used Control-M to schedule jobs in a sequential manner.

In our legacy system, there are some Informatica jobs and some SnapLogic jobs. For example, there are three sets of jobs which are from Informatica, and the next successor jobs are from SnapLogic. Control-M allows us to link these Informatica jobs to SnapLogic. If the Informatica job is completed, it would automatically trigger the SnapLogic pipeline. So it allows the usage of multiple tools. For DataOps and DevOps, it is quite important to use Control-M, as it is a scheduler which schedules multiple jobs based on our requirement. We can easily change the schedule for a particular day if we have a lesser number of data. And if there is any data miss, we can also easily reprocess using Control-M by putting a few jobs on hold and running the jobs manually. So I think it is quite extensively important to use Control-M for a Data Engineer at any level.

There are multiple teams which are using Control-M. I think there are nearly 80 to 90 employees who are using Control-M tool in my organization in my current project at Cognizant. Mostly, 60 to 70 percent of them are Data Engineers. Some are from the BI ETL, Business Intelligence ETL team, and some are from the DevOps team, and some are part of the development team also. And some are part of the Aloha Insight team. These are the teams which I know which are currently using Control-M.

What is most valuable?

I have been using Control-M to monitor and maintain pipelines. It helps us schedule jobs by linking them as predecessors and successors, ensuring the continuous flow of data without human interference. Control-M is the most used tool in my current project and is essential for job scheduling and checking job failures. Its easy interface makes it beginner-friendly.

Control-M's ability to link jobs from different tools such as SnapLogic, Informatica, and GCP DAGs enhances its functionality. The scheduler, ad hoc runs, and job linking features are particularly useful. It allows job connections to various tools and notifies us via email of any job failure, providing logs for quick rectification.

It can save us significant time, reducing errors and the time taken to rectify them. Automatic failure notifications enable rapid response, facilitating efficient job management. Control-M enables development on various platforms, which is essential for DataOps and DevOps operations.

Its user-friendly nature allows quick learning and management of tasks, with significant time savings compared to manual processes. We now receive automated failure notifications, which streamline error rectification and job reruns. Control-M's integration with Informatica and SnapLogic further exemplifies its efficiency.

What needs improvement?

One thing I find challenging is if a job is executing and we put it on hold, then if a job is an Informatica or SnapLogic job and we put it on hold, the corresponding pipeline in Informatica or SnapLogic would still be executing. We need to again go to that tool and kill the job. Rather, it would be easier if we kill the job in Control-M and it would automatically be killed in Informatica or SnapLogic.

In some cases, some jobs go into a waiting state. So again, we need to change the Control-M settings for that particular job manually to transform it into the normal flow. These are the two things that if they are changed, Control-M would be an even better tool.

For how long have I used the solution?

I have been using Control-M for the past eight months since I joined Cognizant as a Data Engineer.

What do I think about the stability of the solution?

We have never experienced any licensing or any security issues from Control-M. My manager and the other members of my upper hierarchy manage the pricing. Since I have been using Control-M for the past almost one year, I have never experienced any security or software issues in it.

What do I think about the scalability of the solution?

Control-M is easily scalable. I would rate it a nine out of ten when it comes to scalability of Control-M.

How are customer service and support?

I have not used customer support until now, as the monitoring and the management of Control-M is done by another team. However, the other team which currently manages Control-M has helped us a lot.

Which solution did I use previously and why did I switch?

When I was deployed into this project, Control-M was already in use, so I have not chosen or compared Control-M with other tools. Since I have been using it, I have not experienced any flaws or any issues.

What about the implementation team?

For development, maintenance, and changing, I think around four to five people are enough for monitoring. For development, we need quite a lot of them. Once it is developed, only three to four people can easily manage Control-M.

What other advice do I have?

I would recommend Control-M to most people. When it comes to metrics, I am not sure on how much the tool has saved us, but I am quite sure that it saved us a lot of time.

For scheduling, Control-M is the first tool which I have used. Along with Control-M, I am also using DAG monitoring, which is already enabled in GCP, which is almost similar to a scheduler.

We can easily depend on it to schedule the jobs and monitor them. I am already using it quite much for my daily tasks for my project. I am satisfied with the way I am using it and the features it is allowing me.

One thing is how easy it is to use. Anyone, if they open Control-M and look at the jobs, they can easily know how to run a job, how to kill a job, how to put it on hold, how to check the logs, when it started, when it ended, whether it is running fine, or if there are any anomalies in the job. So I would recommend it. I advise them that it is a good tool. I would rate this product an eight out of ten.


    Ambedkar Vardhanapu

Automation has improved daily batch control and consistently ensures banking SLAs are met

  • March 19, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Control-M is to control the batch for the day by scheduling the jobs, ensuring that all jobs run on time, and verifying that all conditions are met. Sometimes I force complete the jobs or rerun failed jobs by fixing the JCLs, and I ensure all batches are completed on time and all SLAs are met.

A specific example of a batch process I manage with Control-M is a weekly job which runs from Monday to Friday on all working days, and I ensure the job is completed on time. I also verify that if any files are pending to process which that job needs, the file is available so that the job can run once the file is available. Such scenarios are common in my work.

Regarding my main use case, I work on automation and ensure that there are no human errors. Everything we use is up to date, and we make sure to follow the SOPs perfectly.

What is most valuable?

Control-M offers several best features, including its user-friendliness. Compared to TWS and CA 7, Control-M is a tool wherein if you get training for 10 to 12 days, you can learn almost everything, and it is very good and simple to use.

What makes Control-M user-friendly for me is that we connect through the client interface, which is easy to log in to, and there is no downtime for it. Control-M is only recycled weekly. It is straightforward to define and monitor the jobs and to get insights from the zoom panel. The coloring shows us in yellow if a job is executing, red if it has failed, and other colors for different conditions, making it simple.

Control-M has positively impacted my organization, especially when new team members join as their first assignment. It is a tool we can explain quickly, giving them a few sessions to work in production or development environments faster compared to other tools like CA 7 or TWS.

In our organization, we work for a banking client where we handle 10,000 jobs running on Control-M daily. Managing those jobs would be difficult with other tools due to visibility issues. With Control-M, it is easier to manage workloads and handle abends, and the chances of missing things are significantly less compared to command-based tools like CA 7.

What needs improvement?

Control-M can be improved in several areas. Last week when creating a job, I found that the option for global conditions could be more streamlined, as well as the in and out conditions, which are a bit complicated. Integrating more AI options, such as automatically marking jobs that are known to fail as complete, would be beneficial.

For how long have I used the solution?

I have been using Control-M for the last 16 years.

What do I think about the stability of the solution?

Control-M is 100% stable.

What do I think about the scalability of the solution?

Regarding scalability, I would say it is good and there are always possibilities for scalability.

How are customer service and support?

Customer support from BMC, who owns Control-M, is excellent. They provide good support for critical issues, and I would rate it 99% out of 100.

Which solution did I use previously and why did I switch?

I have experience working on CA 7 and TWS. While CA 7 is a good tool, Control-M is better due to its simplicity and less complicated nature.

How was the initial setup?

To deploy Control-M, I would say two resources would be sufficient for proper installation and defining architecture, security levels, and access control.

What about the implementation team?

In our team, approximately 24 users utilize Control-M, with 15 members working 24/7 for batch operations and nine members focusing on scheduling tasks during business hours.

What was our ROI?

Regarding return on investment, training a resource on Control-M allows them to handle two or three clients at the same time, thus saving costs for the company and making it easier to train.

What's my experience with pricing, setup cost, and licensing?

Those things are managed by the sales team. I do not have much visibility regarding pricing, setup cost, or licensing.

Which other solutions did I evaluate?

We evaluated Jobtrac, CA 7, and TWS before making our decision.

What other advice do I have?

The biggest lesson I have learned from using Control-M is time management, reliability, and the tool's availability, which makes our work easier.

I advise that if you have banking or insurance requirements or operate in a small industry, you can definitely consider Control-M as your first option.

I provided this review with an overall rating of 10 out of 10.


    Paulo Ramada

Orchestration has transformed complex batch invoicing and now simplifies cross-platform workflows

  • March 13, 2026
  • Review from a verified AWS customer

What is our primary use case?

I lead a team of Control-M schedulers and operators, and I also do some scheduling myself. A specific example of a task or workflow I manage with Control-M is that I have re-engineered a monolithic script. The process I re-engineered was designed for printing invoices, specifically the invoices of EDP clients, which amounts to about eight million invoices per month.

To handle that scale with Control-M, I made changes by decomposing the monolithic script, which was made in shell scripting, into Control-M jobs, getting the complete workflow, a PDF, and transforming it into a Control-M workload. I do a lot of transformation from monolithic scripts or jobs that can be transformed into workloads within Control-M.

What is most valuable?

The best features Control-M offers include cross-platform dependency management, which is interesting because a job on the mainframe depends on a file arriving from a Unix system that, in turn, depends on a Windows process completing, and Control-M handles that heterogeneous dependency chain natively.

A time when this feature really made a difference for my team was when we had several workloads that are dependent on each other, using different platforms, and that interconnection between those platforms is really relevant to the whole process. There are more features that add value to Control-M, such as the calendar and condition system, which is really powerful to schedule almost to perfection many workloads that are critical for the business, whether in energy, insurance, banking, etc., because it maintains the logic.

Using the conditions allows me to create the re-engineering process that I have mentioned, which depends not only on the conditions but allows everything to run smoothly and on time. Tasks that in the original monolithic script would take about two hours now take at least fifty percent less time because it is more efficiently designed. The time savings were enabled mostly by parallelization, but not only that; I can adjust several aspects.

Control-M has positively impacted my organization because if some condition fails or if a calendar is incorrectly defined, a simple error in a condition can stop a critical workload, stop invoicing, and stop files that should go to the banking system.

What needs improvement?

Control-M can be improved with better integration with modern DevOps toolchains, as while it has made strides with APIs and the automation API, integration with tools such as JIRA and ServiceNow could be more seamless out of the box.

There is also a knowledge barrier that BMC should be aware of; Control-M has a steep learning curve for deep operational mastery, where basic administration is fairly accessible, but truly understanding the platform takes months to years for a new person, and BMC could invest more in advanced training and certification paths beyond the basics.

For how long have I used the solution?

I have been using Control-M for more than twenty years, since around 1996.

What do I think about the stability of the solution?

Control-M is stable in my experience. I have worked with Control-M environments processing tens of thousands of jobs, and currently, we have around six thousand jobs in the energy company.

What do I think about the scalability of the solution?

Control-M is used quite extensively; we execute around six thousand jobs a day, serving around seventy to eighty applications, and it is always growing, also serving many DevOps teams.

How are customer service and support?

BMC support is generally competent for standard issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before choosing Control-M, I always worked with it and know alternatives such as TWS, Autosys, and other platforms similar to Control-M, but I have never worked with them.

What was our ROI?

The ROI of Control-M in critical infrastructure is less about percentage savings and more about what does not fail, such as when a national payment system opens every morning on time, or when millions of transactions are processed without a missed dependency.

What's my experience with pricing, setup cost, and licensing?

Control-M has premium pricing, which is justified for enterprise-scale operations, as we are paying for a platform with decades of maturity, proven reliability, and the capacity to handle complex orchestration scenarios that simpler tools cannot manage.

What other advice do I have?

I have always worked with Control-M, first on banking systems and then on energy systems, and though I worked with other systems, Control-M was always present. We have many users in many different roles; there are maybe four or five administration roles along with operation roles.

The biggest lesson I have learned from using Control-M is that it makes your life easier in dealing with batch processing, whether on mainframe or distributed servers, allowing you to define everything the way you want. I advise others looking into using Control-M to invest in people, not just the tool, emphasizing that a well-configured Control-M environment with experienced operators is essential for reliability.

Integrating Control-M with technologies for our data ops and DevOps processes can be difficult as technologies change. I would rate this review nine out of ten overall.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    reviewer2808687

Centralized monitoring has streamlined complex batch workflows and reduced manual intervention

  • March 11, 2026
  • Review provided by PeerSpot

What is our primary use case?

I have been working with Control-M for about six months as part of my role. During this time, I have mainly used it for monitoring and managing batch jobs and automated workflows.

Our main use case for Control-M is managing and monitoring batch workflows across different systems. We use it to schedule jobs that run scripts, database processes, and ETL-related tasks. We make sure they execute in the correct order based on dependencies. On a daily basis, I mostly work with monitoring job runs, checking job statuses, and troubleshooting failures when a job does not complete successfully. We also review logs, rerun jobs when needed, and make sure the workflows complete within the expected time windows. Control-M helps centralize all this so we can track and manage automation more efficiently instead of handling tasks manually.

One of the examples for centralized monitoring in Control-M is the ability to view the status of all the scheduled jobs from a single dashboard. Instead of checking multiple systems individually, we can see whether jobs are running, completed successfully, or failed in one place. For example, if a job that runs a database script fails during the night schedule, we can quickly identify the failure from the monitoring interface, review the logs, and rerun the job if needed. This helps the team respond faster and keep the workflow running smoothly.

What is most valuable?

One of the best features of Control-M is its ability to manage complex job scheduling and dependencies across different systems from a single platform. It makes it much easier to automate workflows and monitor job execution in real-time. The centralized monitoring and alerting help us quickly identify failures and take action, which improves reliability and reduces manual effort.

Control-M has had a positive impact by improving the automation and reliability in our batch processing workflows. It helps ensure that jobs run in the correct sequence and reduces the need for manual intervention. The monitoring and alerting features have also made it easier to detect failures early and resolve issues quickly, so it helps keep our scheduled processes running smoothly.

What needs improvement?

One area that could be improved is the user interface. While the platform is very powerful, the UI can sometimes feel complex for new users, and it may take time to become familiar with all the features. Improving it and making the navigation more intuitive would help teams adopt it more quickly.

Another improvement could be simplifying the initial setup configuration process for organizations that are implementing Control-M for the first time.

For how long have I used the solution?

I have been employed for almost four years, approximately three years and ten months.

What do I think about the stability of the solution?

Control-M is definitely stable. In my experience, once workflows and jobs are properly configured, it runs reliably and handles scheduled processes consistently. Most issues we encountered are usually related to the jobs themselves rather than the platform, and the monitoring tool helps identify and resolve them quickly.

What do I think about the scalability of the solution?

Control-M is quite scalable in my experience. It can handle a large number of jobs and workflows across different systems without major performance issues. As the workload grows, it is possible to expand the environment and manage additional processes while still maintaining centralized monitoring and control.

How are customer service and support?

Customer support has generally been good. The support team is responsive and provides helpful guidance when issues arise. The documentation and knowledge base resources are also useful for troubleshooting common problems.

Which solution did I use previously and why did I switch?

Before using Control-M, some workflows were handled through basic scheduling tools and manual scripts. Moving to Control-M helped centralize job scheduling and monitoring, making it easier to manage dependencies and automate processes more reliably.

How was the initial setup?

The biggest lesson I learned while working with Control-M is the importance of properly defining job dependencies and workflows during the initial setup. When dependencies are clearly configured, the automation runs smoothly and requires less manual intervention. It has also highlighted how valuable centralized monitoring is because it allows teams to quickly identify and resolve issues before they impact downstream processes.

What about the implementation team?

We are just a user.

What was our ROI?

For return on investment, we have experienced improved automation and reduced manual effort. In terms of operational efficiency, automation through Control-M has reduced manual overhead by around twenty to thirty percent, especially for routine batch job monitoring and scheduled tasks.

What's my experience with pricing, setup cost, and licensing?

I have no idea how the pricing, setup, and cost licensing is done. It is done by the finance department.

Which other solutions did I evaluate?

We saw the working methodology of Control-M, how batch jobs are handled, and how the automation works, so we just went for Control-M.

What other advice do I have?

With job scheduling and workflow automation, this automation has increased the scheduling time by fifty percent. The monitoring task has been reduced by twenty to thirty percent. Instead of going on multiple tabs, we can view it at once. Workflow management through the technologies is a bit of a complex task. As we have used this, we can implement it. For new users, it might be a bit complex.

Currently, we have been using this for the past six months. We are seeing good, positive results. The automation workflow is also good, and the batch scheduling jobs are definitely good. We will still want to try it on different platforms and then decide on any further usage or increase in usage of Control-M.

In production, this workflow is mainly through the monitoring and reporting features in Control-M. We check the job status to make sure the scheduled process completes successfully within the expected time window. If the job fails or is delayed, we review the logs again, analyze the dependency chain, and rerun or troubleshoot the job if needed. This helps ensure that the overall production workflow continues without impacting downstream processes.

One piece of advice I would give is to spend time planning the job dependencies and workflows carefully during the initial stages. If the workflow is well-structured, Control-M can automate processes very efficiently and reduce manual intervention repeatedly.

Overall, Control-M has been a reliable solution for managing automated workflows and scheduled jobs. It provides good visibility into job execution and helps teams maintain operational stability. I gave Control-M a rating of eight because it is a very reliable solution for scheduling jobs and automating workflows, and it helps me manage complex job dependencies and provides good monitoring capabilities, which makes it easier to track and troubleshoot batch processing. The reason I did not rate it higher is that the interface can feel complex for new users, and the initial setup and learning curve could be improved. With some improvements to the user interface and onboarding experience for new users, it could become even more effective.


    Abhishek Kumar Singh

Automation has transformed daily job scheduling and consistently saves hours per batch run

  • February 28, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Control-M is scheduling jobs and maintaining the EM server and the Control-M server, along with giving support to the asset team on troubleshooting of job failures.

We typically schedule OS jobs and AFT jobs in Control-M, and we also have SAP jobs and Informatica jobs running on Control-M.

Regarding my main use cases with Control-M, we are scheduling jobs for the asset team and maintaining the architecture of Control-M.

What is most valuable?

Control-M offers several great features, with scheduling jobs being a very good feature, while the GUI feature is user-friendly and makes scheduling jobs very easy, saving a lot of time compared to other scheduling tools.

The GUI helps my team day-to-day by making job scheduling very easy, as we can use planning tabs or the back-end of the job through drag and drop, and after adding a few job details, we are ready to proceed. The monitoring tab is also very useful for monitoring daily or scheduled jobs, and the forecast feature is excellent for predicting how jobs will execute in the future.

The reporting feature serves us well for extracting reports on job executions and past executions.

Control-M has positively impacted our organization as we have saved a lot of time and money by utilizing its features, which we found to be very convenient compared to other workload automation tools.

We are saving a lot of time as earlier we had numerous manual activities that usually took four to five hours to perform, and since automating those tasks in Control-M, we now execute them within two hours, effectively saving two hours per batch execution.

What needs improvement?

The reporting feature has limitations with job execution, and I believe there should be integration with Power BI or any visualization tool to provide a detailed summary of each job instance on a single dashboard.

Control-M could have more types of jobs that could be integrated with it, but for now, the features are adequate.

For how long have I used the solution?

I have been using Control-M for the last eight years.

What do I think about the stability of the solution?

Control-M is stable in both production and non-production environments.

What do I think about the scalability of the solution?

Control-M's scalability is convenient, easy to use, and flexible with various integrations.

How are customer service and support?

The customer support for Control-M is convenient, providing us with 24/7 assistance for architecture and job execution issues.

Which solution did I use previously and why did I switch?

Previously, we were using AutoSys, but we found AutoSys not user-friendly based on feedback from the asset team, prompting us to switch to Control-M, which is better suited for our organization.

How was the initial setup?

Control-M is deployed in my organization on a private cloud.

We use AWS as our cloud provider.

What about the implementation team?

We require around five to six staff for the deployment and maintenance of Control-M, all of whom are Control-M admins assisting in deploying Control-M for various asset teams and maintaining their services.

What was our ROI?

We have seen a return on investment due to money and time saved as we automate tasks in Control-M, allowing us to reduce staff numbers as well.

What's my experience with pricing, setup cost, and licensing?

The pricing for Control-M is genuinely fair compared to other workload automation tools in the market, and its features add value, making us satisfied with its pricing structure.

Which other solutions did I evaluate?

We evaluated AutoSys before choosing Control-M as our solution.

What other advice do I have?

The biggest lesson I have learned from using Control-M is that automation is very convenient, with workload automation and job scheduling being easy and maintaining jobs in Control-M being very manageable.

My advice for others considering Control-M is that it is definitely a reliable option since it is convenient, flexible, and stable.

Control-M is extensively used as we have deployed it for many asset teams, and we plan to increase its usage as we are in discussions with different teams to migrate their manual activities into Control-M.

I would rate this review as a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Dan Dernoll

Workflow management has become highly reliable and has saved significant scheduling time

  • February 26, 2026
  • Review provided by PeerSpot

What is our primary use case?

My use case for Control-M includes file transfer and workload balancing, but it is mostly focused on workflow management.

What is most valuable?

I love Control-M's reliability and ease of use. It offers ease of adaptability for upgrades, and the GUI features have been enhanced for better readability. Their reporting improvements are notable, and they developed software that helps manage licensing effectively.

Control-M is incredibly reliable, rarely having issues from an administrative standpoint. The high stability means I am rarely surprised by problems. Additionally, time-saving is significant; previously, scheduling involved paper and took much longer. Control-M reduced the scheduling time drastically, taking only about five to ten minutes to add a new job to the workflow.

What needs improvement?

One area that has room for improvement is support. Early on, support was fabulous, with efficient issue resolution processes. However, since approximately 2015, support has been lackluster, relying too much on email. I would suggest a return to hands-on support engagement.

Aside from the support aspect, I cannot think of anything else that needs improvement.

For how long have I used the solution?

I started using Control-M in 2000.

What do I think about the stability of the solution?

Regarding stability, I would give Control-M a ten. Control-M is such a reliable piece of software. I rarely, if ever, have to do anything from an administrative point of view. When someone calls me with a Control-M problem, it surprises me as it is mostly stable.

What do I think about the scalability of the solution?

Control-M is scalable. The easiest way to express this is regarding licensing; as you are scaling up, you should keep up with your licensing. BMC does an annual review, and your account representative will reach out for a licensing software run that generates a report using all Control-M components.

How are customer service and support?

From one to ten, with ten being the best, I would rate their technical support about a seven.

Which solution did I use previously and why did I switch?

Concerning Control-M, I previously started out with scheduling package software back in the old Uccel, which was bought by Computer Associates and called CA-7.

How was the initial setup?

Installing Control-M was really quite easy; you simply download it and do the installation. The biggest thing is the front-end work prior to installation, such as deciding which database you will use.

What about the implementation team?

My relationship with BMC is probably transactional. I rarely have to reach out to them.

The BMC service team could be better at being more involved in mapping out migration strategies, though they have a really good process called AMIGO that yields positive outcomes.

What was our ROI?

In terms of time savings with Control-M, I spend maybe thirty minutes a week, if that, on Control-M compared to other software products I have dealt with.

What's my experience with pricing, setup cost, and licensing?

I did not have much engagement in the pricing area.

Which other solutions did I evaluate?

Regarding other solutions, Redwood was the only one I was familiar with. I saw a demo on that before 2010 when management was looking at maybe replacing Control-M.

What other advice do I have?

Deployment is on a Windows platform in a high availability environment.

I would recommend Control-M to others looking to implement it, but it is essential to ensure it fits your environment, so doing a proof of concept is always beneficial.


    PavithraS1

Workflow automation has reduced manual effort and now manages cloud jobs from a business view

  • February 23, 2026
  • Review provided by PeerSpot

What is our primary use case?

In our project, we are using Control-M for job scheduling and monitoring. We have data workflows and many other components that we can manage from a business point of view. We can manage processes across on-premises and all kinds of environments.

What is most valuable?

Control-M is the easiest tool available because we can accomplish what we want. We can automate processes and reduce manpower, which is the primary benefit. We can manage all workflows across different cloud environments with the help of batch scheduling, automating, and controlling jobs. It is easy to handle if you are confident with scheduling and related components. We can improve Service Level Agreements and SLA management.

Integrations are available through API and Control-M automation API to build, run, and manage workflows. We can integrate with CI/CD pipelines. As an automation solution, Control-M provides cost and licensing benefits that are good for our ownership considerations. Flexibility is also available. Job failure monitoring includes email notifications and alerts. Some users feel that the interfaces, both web and desktop, could be more streamlined.

What needs improvement?

IBM workload automation is another tool, but we are satisfied while using Control-M and comparing it to other solutions. IBM is primarily suited for mainframe integrations only, whereas Control-M is a workload automation platform where we can implement job as code and use it easily.

Deployment and agent upgrades are straightforward with Control-M. If you want to upgrade one agent version or the client version, Control-M is easier to manage compared to other tools. If we have Java capabilities, we can easily perform these upgrades. Moving to Oracle 19c would be beneficial. TLS protocols are in place while fixing vulnerabilities. TLS 1.2 and higher versions are good, and we could upgrade to TLS 1.3 for better security.

From a security perspective, communication protocols like TLS are available. SAP optimization would be beneficial if possible. Improving the overall application path would enhance the solution further.

For how long have I used the solution?

We have been using Control-M for four years.

What do I think about the stability of the solution?

We experience all kinds of stability issues, and they are difficult to manage.

What do I think about the scalability of the solution?

Compared to all other tools, the scalability is moderate only.

How are customer service and support?

We are receiving all the good support we need. Even when we encounter issues with vulnerabilities that we cannot fix internally, the vendor provides excellent response times and support. Everything has been positive.

Which solution did I use previously and why did I switch?

We have used other vendors in the past, including solutions from Azure, AWS, and Salesforce.

What was our ROI?

We have achieved nearly 30% return on investment.

What other advice do I have?

Nearly 100 users are using Control-M in our organization. We previously used BMC Eclipse, which is a Software as a Service solution, for three years. Control-M has enabled us to transition from mainframe to the cloud environment with Azure. We are using this on a video conference basis. My overall rating for Control-M is 8 out of 10.


    RafaelFerreira2

Unified automation has improved cross-application workflows and simplified complex file transfers

  • February 11, 2026
  • Review provided by PeerSpot

What is our primary use case?

I have several use cases for Control-M. I have been implementing Control-M for a long time in several enterprises in Brazil, and then five years ago I moved to the US. I started working here in the US as well. I have several use cases for insurance companies and bank companies in Brazil, and currently, I am working with Bank Charles Schwab using this tool to transfer internal files between systems and applications.

We also have user-defined transfers to move files to business partners. Overall, I have been using this solution for 17 years and have many use cases to speak of.

When I joined Bank Charles Schwab, Control-M was already implemented, but I also work on implementing Control-M from scratch.

Recently, I did an integration involving Control-M with Pentaho and Power BI. Even though Control-M did not have the plugin for Pentaho, I managed to run a data pipeline using scripts and successfully integrate it into Power BI dashboards.

What is most valuable?

In general, the ability to check all your processes in a unified view that Control-M provides is what I appreciate the most about it.

Control-M helps to integrate processes across various applications in big enterprises, making it significantly easier since you have a single point of control and can see failures and impacts on the flow.

Now, with the new plugins that they launch every month, it is easy to integrate with technologies for my DataOps and DevOps processes.

What needs improvement?

I think they are going in the direction of managing data that Control-M orchestrates. Currently, it is hard to get data from the process that Control-M is processing.

The ease of deploying Control-M depends on the architecture chosen, as some configurations can require more setup.

For how long have I used the solution?

I have been working with Control-M for 17 years overall in my career.

What do I think about the scalability of the solution?

In terms of scalability, I think it is good. I have seen effective escalation when necessary during issue resolution.

How are customer service and support?

I have contacted BMC technical support, especially when I cannot solve certain issues myself, but I have a good handle on it due to my long experience.

The quality of support is fast during production emergencies, but it can take longer when issues are not critical, with interactions sometimes taking several days.

They have limited support for native language issues, which can create challenges for non-English speakers.

What about the implementation team?

Usually, I handle the deployment myself, but I need a team to implement large numbers of jobs after the deployment.

Which other solutions did I evaluate?

I do not have experience using alternatives to Control-M, as I was directly presented with Control-M when I started working with workload automation.

What other advice do I have?

Control-M tends to be the most expensive compared to other competitors. However, I believe it is worth the price since it delivers the most.

It requires some maintenance on my end occasionally, especially when compliance or security updates are needed.


    VishalSharma6

Automation has saved hours of manual scheduling and improves monitoring for complex jobs

  • February 06, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Control-M is job scheduling. I use Control-M for job scheduling by scheduling jobs for the asset team, like OS jobs, MFT jobs, and AFT jobs. I exclusively use Control-M for scheduling.

What is most valuable?

The best features Control-M offers include monitoring, planning, and forecast. Planning stands out the most for me in Control-M, as it helps me to schedule jobs.

Control-M has positively impacted my organization by allowing us to automate a lot of manual activities, so we are saving time.

What needs improvement?

Control-M can be improved with GUI features such as job failure monitoring, where the duration can be increased from 30 days to one year so that we can monitor long durations of job failures.

For how long have I used the solution?

I have been using Control-M for 11 years.

What do I think about the stability of the solution?

Control-M is stable.

What do I think about the scalability of the solution?

The scalability of Control-M is good.

How are customer service and support?

The customer support for Control-M is fine.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

My experience with pricing, setup cost, and licensing indicates that it is cheaper than other automation tools in the market.

What about the implementation team?

We require five staff members for deployment and maintenance, and they all are consultants.

What was our ROI?

I have seen a return on investment, specifically in terms of money saved. We are saving a lot of time, as many activities that used to take around three to four hours by manual activity have been reduced to 30 minutes to one hour.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing indicates that it is cheaper than other automation tools in the market.

Which other solutions did I evaluate?

Before choosing Control-M, I did not evaluate other options.

What other advice do I have?

My advice to others looking into using Control-M is that it is easy to use, flexible, and stable. The features in Control-M are good, and the GUI of Control-M is actually very fantastic.

Currently, 500 users are using Control-M in my organization, where the majority of them are from the application team and a few are admin and schedulers. Control-M is currently used extensively, and while we do not have plans to increase its usage, we are using Control-M in different domains.

The biggest lesson I have learned from using Control-M is that it makes automation easy. It is easy to integrate Control-M with technologies for my data ops and DevOps processes as things change. I have automated activities on the Linux server while integrating with Control-M.

I would rate this product a 10.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    reviewer2801376

Automation has reduced batch time and now needs more features and wider adoption

  • February 06, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Control-M is to schedule jobs and automate the workflow. A specific example of a workflow I've scheduled and automated with Control-M is a batch flow through which a number of customers receive an automated message about their transaction details on their mobile phones using Control-M jobs.

What is most valuable?

The best features Control-M offers include automating large workflows, allowing us to run jobs on a scheduled time basis, and requiring no manual intervention.

What stands out to me about the automation and scheduling is the error notification service, which I find very helpful because we do not have to monitor our jobs on a daily basis. Whenever there is an error, the team receives notification regarding the job failure, which makes our work easier.

Control-M has positively impacted my organization by saving a considerable amount of time, and manual intervention is not required for most operations because most things are automated with Control-M. I work as part of the batch operations team, and we used to run Indian batches which typically took around two hours on a daily basis. With the help of automating the batch through Control-M, the batch now takes approximately fifteen to twenty minutes to execute and run, which means we save around one to one and a half hours on a daily basis.

What needs improvement?

Control-M could be improved by offering more additional features and ensuring that more people are aware of Control-M.

For how long have I used the solution?

I have been using Control-M for five years.

What do I think about the stability of the solution?

Control-M is stable.

What do I think about the scalability of the solution?

Control-M's scalability is good.

How are customer service and support?

The customer support for Control-M is good.

What about the implementation team?

For the deployment and maintenance of Control-M, we require majorly four teams: one is needed for operations, one is needed for scheduling the jobs, and one is needed for maintaining Control-M.

What other advice do I have?

I would advise others looking into using Control-M that it is a good tool if you want workload automation to be done and if you want to save time. I have given this review a rating of seven out of ten.