The hub for all your feedback - explore, sense-check, dig deeper
What do you like best about the product?
I love that it is an aggregator of data points from all different sources. It's a useful tool to dig in and quickly build an understanding of what customers think of your products and it's features. You can use it as either the source of truth, or an excellent supplement to additional behavioral and research data you collect.
What do you dislike about the product?
While Enterpret is a great hub, it can be hard to use to synthesize data -- it just doesn't feel like it's built to be an analysis tool, so I find I have to build knowledge outside Entepret, come to it as a reference, and then export other knowledge from it to be most helpful.
What problems is the product solving and how is that benefiting you?
Disparate feedback sources -- it's benefitting me by being a reference for the UXR I lead.