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Reviews from AWS customer

112 AWS reviews

External reviews

1,106 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Muhammad Zain A.

Impressive Performance and Reliability

  • July 19, 2023
  • Review provided by G2

What do you like best about the product?
Stability and Reliability: RHEL is renowned for its stability, making it an excellent choice for mission-critical systems. Its rigorous testing and quality assurance processes ensure a dependable operating environment.

Security: Red Hat prioritizes security, providing regular updates and patches to address vulnerabilities promptly. Features like SELinux enhance access controls and protect against security breaches.

Long-Term Support: RHEL offers long-term support for each major release, providing customers with extended software life cycles and minimizing the need for frequent major upgrades.

Enterprise Features: RHEL offers a comprehensive set of features tailored for enterprise environments, including centralized system management, high availability and clustering capabilities, virtualization support, and containerization technologies.

Red Hat Support: The company's reputation for excellent customer support is highly valued. RHEL users can access knowledge bases, documentation, and receive direct assistance from Red Hat's support team.

Compatibility and Ecosystem: RHEL's broad compatibility with software vendors and extensive ecosystem of certified applications and tools make it suitable for a wide range of enterprise needs.

Open-Source Philosophy: Red Hat's commitment to the open-source community is appreciated by many users, as it fosters collaboration and innovation within the technology landscape.
What do you dislike about the product?
Cost: RHEL is a commercial distribution, and its licensing fees may be considered a drawback for some organizations, especially when compared to free or lower-cost Linux distributions.

Restricted Updates: While RHEL's long-term support is a benefit for stability, some users might find that the release cycle for major updates is more conservative, which may lead to delayed access to the latest features and software versions.

Proprietary Components: RHEL includes some proprietary software components that are not open-source. This might be a concern for users who prefer fully open-source solutions.

Learning Curve: For users accustomed to other Linux distributions or operating systems, RHEL may have a slight learning curve due to its specific tools and configurations.

Software Repositories: RHEL's official software repositories might not have the same extensive collection of packages found in some community-driven distributions, potentially requiring users to rely on third-party repositories or compile software from source.

Resource Consumption: As an enterprise-focused OS with robust features, RHEL might require slightly more system resources compared to lightweight Linux distributions, making it less suitable for very resource-constrained environments.

Community vs. Enterprise Versions: Some users might prefer the community-driven CentOS distribution over RHEL due to CentOS's previous similarities to RHEL, though this dynamic changed with CentOS Stream in late 2020.
What problems is the product solving and how is that benefiting you?
Red Hat Enterprise Linux aims to solve the challenges of stability, security, and scalability in enterprise environments, while also providing a platform for innovation and flexibility. Its comprehensive features and long-term support benefit organizations by offering a reliable, secure, and well-supported operating system for critical business operations.


    Abdel Razzak A.

Red Hat Administration

  • July 13, 2023
  • Review provided by G2

What do you like best about the product?
OS Server stable
performence is very high and stable while running services specialy with App (php,Java)
Administrator can manage and install the software easly
What do you dislike about the product?
1.sometimes the payment and account
2.sometimes not alwas server take more resources
What problems is the product solving and how is that benefiting you?
Red Hat clustering
Oracle DB
Wildfly
MYSQL Server
Monitoring Server like Wazuh and Zabbix
Shared disk and folders
Partitions and Management of files Permissions and users
Firewalls


    Cruz S.

Redhat for managing cluster of servers

  • July 13, 2023
  • Review provided by G2

What do you like best about the product?
RED hat support, is by the best i have seen in the tech industry.
The solution provided is quick and accurate. With people providing support globally.
What do you dislike about the product?
Subscription based licenses, and incompatability with home grown or custom made applications.
What problems is the product solving and how is that benefiting you?
RED hat is helping me in managing our cluster of servers more efficently. Unlike other operating system, migration services and defining a role is easier in red hat.Helps in managing high intensity application and delivering of services much more efficent way.


    Aneesh Vadakkoott Mohan

Has good security, management, stability, and hardening features

  • June 27, 2023
  • Review provided by PeerSpot

What is our primary use case?

My organization has different departments. In my department, we mostly work with containerization. I am using Red Hat Enterprise Linux as a part of OpenShift. I use the basic package and base image of Red Hat Enterprise Linux.

For scale-up in our platform, we use CoreOS as the master, and for the workers, we use the Red Hat Enterprise Linux service. From OpenShift version 4.10 onwards, we cannot use Red Hat Enterprise Linux 7 worker nodes. We were using Red Hat Enterprise Linux 7 worker nodes, so we upgraded to Red Hat Enterprise Linux 8.

For OpenShift, there are some recommendations from Red Hat in terms of what needs to be used for the control plane and what needs to be used for the worker nodes. When you are using CoreOS and Red Hat Enterprise Linux worker nodes, there are some difficulties in managing them. For example, when you upgrade OpenShift, you need to upgrade two times. The control plane is upgraded separately because it uses CoreOS. The control plane has a lot of certificate updates that will in turn be updated on the worker nodes, so you have one restart of all worker nodes, and then when you need to upgrade your worker nodes, there will be one more restart.

Overall, you have two reboots in your production environment, which is an issue, but it is related to your choice of product in your environment. We have this issue because we opted to use Red Hat Enterprise Linux 7 or Red Hat Enterprise Linux 8 worker machines, whereas Red Hat recommends using CoreOS because it is pretty fast in terms of rebooting and functionality. When you upgrade the control plane, that itself will update the worker nodes, so you are done in one shot. When you need to upgrade your Red Hat Enterprise Linux machines, you need to use the Ansible Playbook. You can then upgrade to Red Hat Enterprise Linux 7, 8, or any other version. Regardless of the versions, you can upgrade the operating system and the OpenShift version. For this purpose and for some ad-hoc activities, we are using Ansible Playbooks.

What is most valuable?

For us, its security, management, stability, and hardening are most valuable. All of these features are better in Red Hat Enterprise Linux as compared to Microsoft Windows.

Red Hat Enterprise Linux is very good in terms of risk assessment. It is also good for maintaining compliance. It is better than Microsoft Windows.

What needs improvement?

From the administration perspective, I do not have any issues with Red Hat Enterprise Linux. For me, it is more convenient than Microsoft Windows.

For how long have I used the solution?

My organization has been using Red Hat Enterprise Linux for a long time. They have been using it before I joined the organization.

What do I think about the stability of the solution?

It is pretty good in terms of stability. It is a stable product. I would rate it a nine out of ten in terms of stability because sometimes the packages can have bugs.

What do I think about the scalability of the solution?

Its scalability is good. I would rate it a nine out of ten in terms of scalability.

How are customer service and support?

We never encountered any issues while using OpenShift.

Which solution did I use previously and why did I switch?

I have mostly been working with Red Hat Enterprise Linux.

How was the initial setup?

I have been involved in the deployment of OpenShift. It is pretty straightforward. We just need to get the licensing, and we just need to create a pool for our containers session in Red Hat Satellite. We can do the configuration from there. It does not take long because we are adding the nodes to OpenShift. During the scale-up process, we only need to subscribe to the nodes with the Red Hat subscription. It does not take much time. If we have a good spec, the scale-up would not take much time. It would take less than twenty minutes. It is pretty fast.

In terms of maintenance, when we have the bug report, we need to do the security assessments. Over time, there might be some bugs related to some packages. At that time, if it is critical, we will be scheduling a maintenance activity on our platform.

Red Hat provides high availability from the application perspective. You get high availability when you are using OpenShift, so when you are doing a maintenance activity on the OpenShift side, there would not be any downtime. The high availability is very good. For the end-users, there would not be any application outages if you configure your application with proper replicas. They would not even realize that there is a maintenance activity happening to the underlying workers.

What about the implementation team?

It was implemented in-house.

Which other solutions did I evaluate?

We did not evaluate other solutions. Red Hat Enterprise Linux is the choice of most of the companies.

What other advice do I have?

If you want to integrate with OpenShift or build an OpenShift cluster with the master Red Hat Enterprise Linux and worker Red Hat Enterprise Linux, you can do that, but you need to plan your upgrade or maintenance activities. It would be better if you choose CoreOS for both. CoreOS would be a better choice in terms of maintenance activities or upgrade activities in the future. If you cannot afford that, you can go with the Red Hat Enterprise Linux operating system, but you need to do two upgrades. You first need to upgrade the control plane and then you need to separately update your worker nodes. That is the only thing you need to keep in mind.

I would rate Red Hat Enterprise Linux a ten out of ten.


    risabh r.

review of Red hat enterprise linux

  • June 27, 2023
  • Review provided by G2

What do you like best about the product?
The successful management of patching and deployment activities in Red Hat Enterprise Linux is thanks to the implementation of Red Hat Satellite, which we employ across both our on-premises installations and AWS instances. This indispensable product caters effortlessly to the needs of our hybrid environment with remarkable effectiveness.
What do you dislike about the product?
This UI of the redhat enterprise linux is not friendly for everyone. It requires some development on it. Its icon are not too much good. It requires prerequisites skill to run properly.
What problems is the product solving and how is that benefiting you?
The main benefit i get from the redhat enterprise linux is real time input & output data. It solve the problem of real time output thereofore it is different from the other OS like windows Macintosh , kali linux,etc.


    sai s.

Mastering Linux: A Definitive Operating System Review

  • June 26, 2023
  • Review provided by G2

What do you like best about the product?
Linux RHEL is popular operating system used in many environments.Below are the some of the features:

1) Stability and Reliability
2)Security
3)Scalability and Performance
What do you dislike about the product?
Some challenges that some users may have with Red Hat Enterprise Linux.

1)Cost: RHEL is a commercial Distribution organization need to purchase subscriptions to access official support and updates.
2) Limited Software repositories.
What problems is the product solving and how is that benefiting you?
RHEL benefits Stability and reliability and it prioritize the security and protects the system data.
RHEL Offers long term support throughits life cycle up to 10 years


    reviewer2211579

A stable solution that can be used to develop and run scenarios

  • June 14, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Red Hat Enterprise Linux mostly for development.

What is most valuable?

We use Red Hat Enterprise Linux with Git apps in our closed environment to develop and run scenarios.

What needs improvement?

Red Hat Enterprise Linux's documentation could be improved. Sometimes when you call up support to have that Red Hat answer, they send you back a Reddit or Google link. I can Google or go to Reddit, but I want an answer from Red Hat.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux since it started back in the 1980s.

What do I think about the stability of the solution?

I rate Red Hat Enterprise Linux a ten out of ten for stability.

What do I think about the scalability of the solution?

I rate Red Hat Enterprise Linux a ten out of ten for scalability.

How are customer service and support?

I rarely call Red Hat Enterprise Linux's support, but when I do, they send me a Google link.

How would you rate customer service and support?

Neutral

How was the initial setup?

Since I've been deploying Red Hat Enterprise Linux for so long, it's not complex for me. Once we configure our kick start, we power up a new system, attach it, and it builds it.

What about the implementation team?

We implemented Red Hat Enterprise Linux directly through Red Hat.

What was our ROI?

We have seen a return on investment with Red Hat Enterprise Linux concerning the ability to develop what we need, what we do, and our scenarios. The solution saves us man-hours, and man-hours equals money.

What other advice do I have?

We cannot use Red Hat Enterprise Linux on the cloud because I work as a contractor for the government, and all our development is in a classified area where we can't touch the internet at all.

In the last quarter, Red Hat Enterprise Linux products like Satellite Server and OpenShift stood out because of their ease of administration. I do system administration. When my customers need something, assisting them with these products is easier than giving a long configuration of YAML.

I like Red Hat Enterprise Linux's built-in security features. We use their SCAP features when we do our kickstart and build it.

We were using Docker, and the Docker swarm was trying to get all the containment. We're now switching to Podman and getting our developers to learn that more so we can give them the ability to kick off containers.

Overall, I rate Red Hat Enterprise Linux a ten out of ten.


    Nandha K.

Best OS to work on with high security and enhanced features

  • June 04, 2023
  • Review provided by G2

What do you like best about the product?
It is very helpful with its security and features and helps mostly for automation with its package manager
What do you dislike about the product?
Issues in Package version causes confusion and needs configuration tools to handle it
What problems is the product solving and how is that benefiting you?
Used to have it installed in admin systems and infrastructure to hadle large loads of applications running in environment


    Lasse Wackers

Automatic updates, great support, and the solution's built-in security features help simplify risk reduction

  • June 02, 2023
  • Review provided by PeerSpot

What is our primary use case?

We deployed Red Hat Enterprise Linux on-prem and in the cloud as a fallback.

We are a private cloud provider and we host Linux ourselves because they are tough to manage.

We offer our customers the option to host their Red Hat Enterprise Linux on Azure or on our private cloud.

How has it helped my organization?

Red Hat Enterprise Linux's built-in security features help simplify risk reduction. Red Hat offers a subscription service that provides critical security updates within 24 hours. The service also includes an excellent database of known security vulnerabilities. If a CVE identifier is known for a vulnerability, it can be entered into the web interface. The web interface will then indicate whether Red Hat Enterprise Linux is affected by the vulnerability and what steps need to be taken to fix it. The fix will be included in the next security update. This is a valuable security feature that helps organizations to stay up-to-date on security patches and mitigate risk.

The portability of applications and containers built on Red Hat Enterprise Linux is beneficial for keeping our organization agile. Red Hat Enterprise Linux 8 and 9 include Podman, a newer software similar to Docker. Podman was built to address the problems that Docker had with creating and running containers, and it also includes the support of Red Hat. There is a good synergy between Red Hat and Podman.

Red Hat Enterprise Linux has helped improve our organization. We provide a service to our clients, which they pay for each month. This service includes our support. Red Hat Enterprise Linux is a stable operating system, so we do not have to provide much support. When we do need to provide support, it is usually for an application, not for the operating system.

I can build with confidence and ensure availability across physical and virtual cloud infrastructures using Red Hat Enterprise Linux. I have been using Red Hat Enterprise Linux on-premises since 2008 without any problems. It is easy to automate. Virtualization is always present, so I work with virtual machines. Red Hat Enterprise Linux is very easy to deploy on a virtual machine. We can create a virtual machine, and if we are working with VMware, we can create a template to use for new systems. There is no need for a classic installation.

What is most valuable?

The updates are the most valuable feature. In the past, we had 800 or 900 Linux systems with Red Hat, and all of the systems were updated every night. In the 14 years, we have only had ten issues with the updates.

Red Hat Enterprise Linux has a good configuration.

What needs improvement?

Red Hat Enterprise Linux is secure but the security always has room for improvement.

Scaling can be complicated and has room for improvement.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for 14 years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is stable.

I give the stability an eight out of ten.

What do I think about the scalability of the solution?

I give Red Hat Enterprise Linux a seven out of ten.

Updating Red Hat Enterprise Linux from version 8 to 9 is a complex and time-consuming process. It is often easier to install a new server with Red Hat Enterprise Linux nine and migrate our data and applications. However, if we only need to resize the CPU or memory of our existing server, we can do so using the hypervisor without having to reboot.

How are customer service and support?

Red Hat support is fast, and they are capable of answering 90 percent of our questions.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Debian, Ubuntu, and SUSE Linux. In our case, if we wanted a conservative Linux system that did not have the newest version, these were perfect systems. However, if we wanted to install them on our laptops or on our clients, they were the wrong solution. We switched to Red Hat Enterprise Linux for the Red Hat support. Debian also offers its own support. Ubuntu does not offer direct support, so we were required to order it through another company. SUSE had other problems that we did not want to deal with. Red Hat Enterprise Linux support has been very helpful to our back-end admins.

How was the initial setup?

The initial setup is complicated, but with Red Hat Enterprise Linux nine, there is a graphical web interface where we can create a new image every week. We have created a golden template that enables us to update the image every month and upload it to both our private and public clouds for usage.

The deployment time depends on whether we have a template or not. With a template, deployment can take between five and ten minutes. If we have to install the software, the time it takes depends on our internet bandwidth. Ten gigabits of bandwidth can take around 15 minutes to install.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

As a provider, we must follow a different licensing model. We charge €2,000 per system for three years. Each month, we provide Red Hat with a number of new and old systems. Red Hat then invoices us based on the number of systems in use that month. This only applies to our cloud customers.

What other advice do I have?

I give Red Hat Enterprise Linux a ten out of ten. Red Hat Enterprise Linux is the best thing I have.

We always install a minimized Red Hat Enterprise Linux system for our customers. If they require more features, we provide them as requested.

Red Hat Enterprise Linux is the most perfect OS I have ever worked with. It is nice knowing when we have to use the OS and when we don't.

All Linux solutions are open source, but Red Hat Enterprise Linux is a commercial product that includes support and frequent updates. Red Hat Enterprise Linux can be downloaded for free, but it is not recommended to use it without a subscription, as it will not receive security updates or bug fixes. Red Hat reinvests a portion of the subscription revenue back into open-source projects, making it possible for other organizations to use these technologies for free.

Maintenance requirements depend on our needs. If we only want to have a server and install updates every night, no additional maintenance is required. Red Hat Enterprise Linux does not require any special support. However, if we want to ensure that the system time is always correct, that all updates are installed within a month, and that the system reboots after updates are installed, we will need to perform some additional maintenance tasks. These tasks can be automated to ensure that our system is always running smoothly. We currently have three people for the maintenance. We currently have 900 systems.

I recommend evaluating multiple Linux solutions and conducting a proof of concept because, although Red Hat Enterprise Linux is a great operating system, it may not be the best choice for every organization. I do not recommend using Red Hat Enterprise Linux on a new laptop because the versions included in Red Hat Enterprise Linux are typically two to four years old. This is because Red Hat Enterprise Linux is designed to be a stable OS, and newer versions may not have been fully tested and may have issues. If we have a server or software that is certified for Red Hat, then I would always recommend using Red Hat Enterprise Linux.


    Sanoob B.

Linux admin

  • May 31, 2023
  • Review provided by G2

What do you like best about the product?
Linux is easy to manage and maintenance the linux server
What do you dislike about the product?
old version support and some difficulties to install software
What problems is the product solving and how is that benefiting you?
our customers using RHEL servers