We have extensive contracts with Red Hat. We have it for the operating system. I manage the cloud deployment for GCP, and we have got Red Hat Satellite running in GCP. All of our VMs run on Red Hat Enterprise Linux in the cloud. On-prem, we are running Red Hat Enterprise Linux on our OpenShift cluster, and we have a supercomputer that has got 753 nodes with 50,000 cores running on Red Hat Enterprise Linux. We use a lot of the other products too.
Red Hat Enterprise Linux for SAP with HA and Update Services 8.6
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Redhat enables the user to gain focus on work without worrying about setting up the environment
What do you like best about the product?
RedHat provides all the programs and tooling to develop and monitor your software.
RedHat provides support when you need it. The RedHat documentation can be used 24/7 and is really helpfull!
RedHat provides support when you need it. The RedHat documentation can be used 24/7 and is really helpfull!
What do you dislike about the product?
RedHat requires a paid subscription to be able to start using it.
What problems is the product solving and how is that benefiting you?
The problem of a operating system able to develop, test, deploy and integrate software and monitor the hardware used by this software without having to think about drivers and primary software solution (Network, firewall, service management)
Linux in a high demanding environment
What do you like best about the product?
What I like the best about RHEL is the stability that it provides for all the different use cases that you want to use RHEL for.
What do you dislike about the product?
Currently there are no major dislikes about RHEL. The only thing is that it can be challenging to get the configuration you want.
What problems is the product solving and how is that benefiting you?
RHEL helps us solves the challenge to deliver a stable solution to our customers. May other solutions do not provide the stabillity that RHEL does.
Have been a RedHat SA for 12 years and a lifetime working with computers
What do you like best about the product?
The support ecosystem is great. The training opportunities are also excellent
What do you dislike about the product?
I have Robles keeping up with the pace of changes but that isn't just RHEL
What problems is the product solving and how is that benefiting you?
Analyzing large amounts of data
Consistent, scalable, and geared toward security
What is our primary use case?
How has it helped my organization?
There is consistency across the deployment. Generally, when you are looking to hire people, if you hire people who know Red Hat Enterprise Linux, they have a certain level of understanding that goes along with using the operating system.
It is easy to secure. It has a lot of built-in security features, and it is very stable, which is a big deal.
It makes it easier to have one team that deals with both on-prem and cloud because there is a uniform operating system and tooling. You do not have to have a set of admins where one knows one thing and the other one knows another.
Red Hat Enterprise Linux has enabled us to centralize development. We are using the same platform everywhere. It is the same tooling, and everyone is working in the same system.
We are using Red Hat Enterprise Linux for containerization projects. We are building out OpenShift on-prem right now on bare metal. We are running the hub cluster from GCP to spin up the bare metal cluster on-prem. We will hopefully be moving more and more things towards containerized workflows. We are running OpenShift, so it all runs on top of Red Hat Enterprise Linux.
For security, SELinux is built in. It is out of the box. It is built towards building a secure system. We are in the process of working on compliance and getting this 800-171 certified. That is in process. They have regular security updates and lots of tools for rolling out updates. In that sense, there is a continuous upgrade path that is well-worn and fairly easy to maintain.
In terms of portability of applications and containers built on Red Hat Enterprise Linux for keeping our organization agile, when it is in a container, it does not matter if you are running a UBI container or some other sort of container. If you have an environment that will run a container, you can throw a container in it, and it will run, so the portability does not belong to the OS at that point. It belongs to the containerization system.
What is most valuable?
It is consistent. It is geared toward security. I am used to it. I know only Red Hat Enterprise Linux. I do not know Ubuntu or any of the other flavors of Linux.
What needs improvement?
It is good. I do not have anything to improve for Red Hat Enterprise Linux, but CentOS could be open-source again.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux since 2014. I have been using Red Hat since 1.2. It was probably 1998.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
We have a cluster with 50,000 cores. It is pretty scalable.
How are customer service and support?
Their customer service is good. We have a TAM. Our TAM is great. Without a TAM, it is hard to get new tickets through.
Which solution did I use previously and why did I switch?
I have used many solutions. I have used many that predate Linux. For Linux, I have run Slackware, but that is just for fun. Professionally, it has all been Red Hat Enterprise Linux.
How was the initial setup?
Our deployment experience is good. For the things in the cloud, I use Satellite. I build images and deploy from images to the cloud. It is a mutable deployment chain rather than a standard upgrade path.
What about the implementation team?
We deploy it in-house.
What's my experience with pricing, setup cost, and licensing?
The vendor management takes care of that.
We have an enterprise agreement. From our department's standpoint, everything gets rolled into the enterprise agreement, which is great because we never see it.
What other advice do I have?
To a colleague who is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, I would say, "Why would you look at something other than that?" I have built things on Fedora and Red Hat Enterprise Linux. I was out of the industry for a while, and I came back, and I focused on Red Hat Enterprise Linux because it pays better. There are more standardized jobs in the area if you know Red Hat Enterprise Linux. The certification that you get from Red Hat means something quite specific.
I would rate Red Hat Enterprise Linux a nine out of ten.
Very nice and easy to use distribution. Ready to deploy services in production.
What do you like best about the product?
The support and all the online documentations with examples.
What do you dislike about the product?
The missing free distribution to the end users who want to learn Linux from the first time.
What problems is the product solving and how is that benefiting you?
Fast deploy of web apps
Redhat review
What do you like best about the product?
Less resources to complete common task. Lower overhead compared to Windows. No need to reboot everytime you install a new package.
What do you dislike about the product?
I have no real dislikes of Redhat. I've been using Redhat for easily 20 year without issues.
What problems is the product solving and how is that benefiting you?
Infrastructure, application hosting, and Oracle Servers.
Summit 2024
What do you like best about the product?
The single best reason to pay for RHEL is to give management a single neck to choke when there are issue. This is invaluable for our open source environment.
What do you dislike about the product?
Honestly I believe RHEL to be the single best enterprise operating system you can adopt. However, there is a tendancy to not clearly communicate when products are going to be dropped.
What problems is the product solving and how is that benefiting you?
RHEL allows us to easily scale out our workloads with easy and speed. The automation in deployment is invaluable.
You can always rely on Red Hat
What do you like best about the product?
I always have a Redhat support if I stuck on something, they were always be able to help out. Very reliable OS and reputable company.
What do you dislike about the product?
Sometimes they might be little late with support responses, but not so bad to complain about it
What problems is the product solving and how is that benefiting you?
Its always up to date and speed with security updates. Reliable, secure and reputable for financial industry
predictable and secure
What do you like best about the product?
linux!
seriously, Red Hat does a great job curating the rpm and images. Security first is also very important. and most of all, the give back to the commnunity.
seriously, Red Hat does a great job curating the rpm and images. Security first is also very important. and most of all, the give back to the commnunity.
What do you dislike about the product?
RHEL needs to comply with AD GPO policies.
What problems is the product solving and how is that benefiting you?
It helps us deploy secure and reliable services.
At the forefront of built-in security features
What is our primary use case?
We use Red Hat for everything or we have a Red Hat derivative.
How has it helped my organization?
We use it on-prem and on the cloud. We use it in a hybrid cloud environment. We see it everywhere. We have a more consistent view. We do not have the same churn that we have with other operating systems. The longevity of Red Hat Enterprise Linux is pretty cool.
We see it being used a lot for containerization projects. A lot of the things that I am involved in involve Red Hat Enterprise Linux. It is a great experience. It is something that we know we can come into and have a good outcome. It is very reliable.
They are at the forefront in terms of built-in security features. I have seen a lot of things that they are doing. We would like to see more of that because security is something that is impacting everyone.
The portability of applications and containers built on Red Hat Enterprise Linux is great for keeping our organization agile. It is consistent. When I build an image with Red Hat Enterprise Linux, I know what is in it. I know it is trusted. I do not have the same churn that I would have with others. The way they support it and the way they communicate are well-known.
What is most valuable?
It is the number one Linux operating system that we've run in to, and the way it does things is the way I prefer. I do not know if it is because they did it first, or they just read my mind.
The number one feature we like is that it is a very reliable platform. It is a very consistent platform. There is very little that we cannot do with Red Hat Enterprise Linux, and there is very little that we worry about when we are running a Red Hat distribution.
What needs improvement?
Red Hat started as a very open and outwardly focused release, but recently, some of the changes that were made have affected that reputation. From the standpoint of what they can add to the product, the product is pretty stable.
They continue to push the ecosystem forward, but as a consumer, what was most important for me was the reputation of openness that Red Hat has fostered. I would like that back. I wish they did not care about CentOS and things like that. I have seen my customers push away from Red Hat as a result of that perception, which is weird because it does not change anything. I wish they would value that. Because of new owners too, the perception has changed suddenly.
For how long have I used the solution?
I started with Red Hat before Enterprise Linux. I started in the nineties when Red Hat first went on floppy disks. They had a bunch of floppy disks. That was my first release, and then they started doing it via CD-ROMs. The first Red Hat Enterprise Linux release that I used was 2 or 2.1 in early 2000. I remember the Red Hat person coming to where I was working at the time and saying that they are going to start this enterprise distribution. We were really skeptical. We were like, "We have Red Hat. We love Red Hat. Why are you messing with a good thing?" It is kind of funny.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
It has always been solid. It is getting a little worse than it was before. When you get to the right people, you always get amazing support. It is just a bit harder to get to the right people. I would rate their support a ten out of ten. I love it when we get there.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
It has been very long since I started working with these types of solutions. I have used them all.
How was the initial setup?
We use it in the cloud. We use it on-prem. We use it in a hybrid situation. We use all cloud providers.
Its deployment has always been simple.
What about the implementation team?
I am a consultant and integrator.
What was our ROI?
For us, our ROI is the predictability of Red Hat. We know what is coming. It is well-communicated. We could see the upstreams. We know how it is supported. We know how they communicate about CVEs and things like that. We know how to iterate the ecosystems. We know how to deal with RPMs. Very rarely, you are like, "This is brand new." It always usually works into a construct. There is always a utility that you can use to wrap complex things, such as SELinux or containers. There is always something.
Which other solutions did I evaluate?
We have done bake-offs before with the big three that everybody talks about. There is Red Hat. There is SUSE, and there is Ubuntu. Personally, I am not a fan of Ubuntu. I do not run a desktop, which is probably why. The ones that I run into all the time are SUSE or Red Hat Enterprise Linux.
What other advice do I have?
If I were not going with Red Hat Enterprise Linux, I would go with a Red Hat Enterprise Linux clone. In business, I would always use Red Hat. Personally, I would use CentOS just because I prefer the way Red Hat organizes everything, so it has always been Red Hat or a Red Hat clone.
I would rate Red Hat Enterprise Linux a ten out of ten. I love it.
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