Our customers use the solution on multiple cloud providers, mostly AWS and Azure. Our customers buy a yearly subscription for some equipment, and for short-lived instances, they do on-demand pricing within the cloud provider to buy the ones they offer.
I believe Red Hat Enterprise Linux has helped our organization avoid cloud vendor lock-in. We've been able to pretty reliably and easily lift, shift and redesign our application from on-prem to the cloud. It might not necessarily be a huge benefit for us. However, it is definitely a perk, especially in an environment where we have to go through a certain purchasing cycle and background reviews for everything. It does end up helping us.
As much as I've used Red Hat Image Builder, I really like it. Though, I've only had to build a handful of images out of it. We can't use something like Fedora, where you've got a nightly update. Red Hat Enterprise Linux is tested and reliable. Having something they can work on, develop, and use daily is helpful to our customers.
The sosreports and soscleaner developed in recent years are a huge improvement. My customers tend to be pretty fixed in their ways and what they use, so they continue to work and use things for longer than they should, but that's the beauty of Red Hat Enterprise Linux. It is supported, and we still have the necessary reach back.
Red Hat Enterprise Linux is pretty solid. It's been tested. It has its upstream counterparts that ensure that most of the bugs get worked out, and what makes it down into the final testing is strong and resilient. We've been working on moving workloads between the cloud and data center with the customers. Instead of lift and shifts, we try to redevelop their applications instead of spending $10,000 to give 32 cores in the cloud because they had 32 cores in the system.
We have a fantastic team that works with us and supports us. The team goes out of its way to help find cost savings for both us and our customers.
Overall, I rate the product a nine out of ten.