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Veracode [Private Offer Only]

Carahsoft Technology Corp.

Reviews from AWS customer

25 AWS reviews

External reviews

55 reviews
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External reviews are not included in the AWS star rating for the product.


    Arnab Paul

Good reporting and excellent SAST scan, but the DAST needs improvement

  • August 21, 2023
  • Review provided by PeerSpot

What is our primary use case?

We utilize Veracode in three primary ways. The first is through Dynamic Scans, followed by Static Scans, and Software Composition Analysis Scans. I find this tool to be highly effective. We have various forms of support available. For instance, we can initiate our scans through the CI/CD pipeline or manually if needed. Additionally, we can create separate sandboxes for each of our code modules. Since development involves distinct code modules, each catering to different functionalities, we can conveniently set up corresponding sandboxes within Veracode. This allows us to scan any module whenever required, which is quite advantageous.

How has it helped my organization?

From a SAST perspective, Veracode can prevent vulnerable code from entering production by adhering to our manual checklist.

We haven't utilized the Software Bill of Materials; however, we have employed Software Composition Analysis. Whenever we scan a codebase, any third-party applications or libraries that have been incorporated into the code are automatically analyzed. Subsequently, a comprehensive report is generated. This report outlines the third-party libraries and applications that have been utilized in the codebase, along with their respective versions. Additionally, if any of these versions are found to have vulnerabilities, they are promptly detected.

Veracode is efficient. I have used various other tools such as DAST or SAST, and employing those tools usually takes between five and eight hours. In contrast, Veracode completes the task in two to three hours. For each scan, there is a consultation button available. Clicking on that button allows us to schedule a call with a Veracode support team member. During the call, they explain any issues, clarify why certain problems are false positives, and discuss the reasons behind issue detections. There's also a consolidation part and a support button, where we can raise tickets. I have found that their maximum response time to these tickets is within one day. Before starting the scan, Veracode offers a pre-scan functionality. This functionality performs connection and server checks in the pre-scan phase. It's similar to the SAST side of things for all the tools, where the code base is examined before initiating the SAST application to determine if it's sound. However, in Veracode's case, this is implemented in the DAST system. It checks whether the server is operational if the provided call scripts are correct, and if the provided login scripts are accurate. This pre-scan functionality doesn't run during the actual scan but rather at the very beginning to ensure that all prerequisites are met. Once everything is verified, then we can proceed to initiate the actual scan.

Using Veracode policy regulations, we can offer predefined rules. When setting up any application, we establish the application name and other necessary details. Following this, there is a section where we can input this information. Essentially, there exist predefined regulations which we can either directly utilize if they suit our needs, or adjust them based on the requirements of our project team. Therefore, we have a pre-existing set of rules and functionalities available.

We do have a dashboard in Veracode that offers visibility into the status of applications. There is a section where we can view the application names, and next to each name, there is a status report such as "The SAST has been completed" or "in progress," and the same goes for DAST.

After the scanning is completed, with other solutions from a DAST perspective, we would receive a report. If there are any false positives, we would have to identify them ourselves. However, with Veracode, one of their engineers or a support team member will verify the information, which helps to minimize the number of false positives.

Before using Veracode, we used to perform many tasks manually. We had a checklist for the SAST. We would go through each line of code, attempting to determine its compliance and level of security. Even with the DAST, we used to carry out this process manually. Completing the DAST scan took a considerable amount of time. For each module, we had to dedicate at least two to three days. However, since adopting Veracode, we can now not only perform this process for each module, but we can also initiate scans for all the modules simultaneously. As a result, we can obtain the results within a maximum of three to four hours. Time-saving for fixing flaws is one of the significant benefits that Veracode has provided us, helping reduce the time by almost 60 percent.

What is most valuable?

Regarding Software Composition Analysis, an exceptional feature is that during a SAST scan, SCA is seamlessly conducted in the background. Once we scan all modules and obtain SAST results, switching to the SCA section reveals the associated reports. This integrated approach eliminates the need for separate SAST and SCA scans, as is required by other tools.

The reporting feature is noteworthy. The reports are well-structured, providing comprehensive details for each vulnerability. Information about the vulnerability itself, its origin, the specific section of code it pertains to, and even the exact line of code involved are all included.

What needs improvement?

I've found that Veracode is not particularly suitable for Dynamic Application Security Testing. Unlike other tools equipped with their own crawlers, Veracode necessitates the use of a Selenium script for crawling. However, the tool's compatibility with all functions is limited, which can be frustrating. For instance, functions like upload, download, or those triggering new tabs are challenging to handle within the DAST section due to Selenium's inadequacies when used with Veracode.

In contrast to other tools where we can monitor requests and responses during a scan, Veracode lacks this capability. The scan initiates, and we must wait until completion to see the results. There's no opportunity to check if the right requests are being sent or if certain components are being excessively targeted. Once the scan starts, we're essentially locked in until it concludes, and only then can we access the results. Furthermore, even after the scan, we're only provided with a summary of scanned URLs and the number of requests made, without the specifics of the request or response contents.

For how long have I used the solution?

I have been using Veracode for four months.

What do I think about the stability of the solution?

Veracode is stable, and we have not encountered any issues.

What do I think about the scalability of the solution?

The cloud version of Veracode can scale according to the file size.

How are customer service and support?

I have engaged in two different types of experiences with technical support. One involves the ticketing system, and the other involves consultation calls. The consultation calls revolved around static analysis. During these calls, we presented all the vulnerabilities we discovered. We conducted our analysis and demonstrated how Veracode identified certain vulnerabilities. However, we also explained instances where these were false positives due to specific reasons. During the call, they acknowledged these issues. They pointed out some of Veracode's limitations, highlighting that it solely scans the code and doesn't consider the framework side. This implies that they accept these limitations. Furthermore, they provided us with insights into how they plan to implement fixes in the future, which is quite beneficial.

Additionally, whenever we had inquiries or doubted Veracode's detection of false positives, they provided detailed explanations. They shared the specific Veracode setup and rules within the SAST side that led to the detection of certain vulnerabilities. They also explained that by incorporating certain mitigations at the code level, these vulnerabilities could be addressed.

Regarding the ticketing system, for minor issues or questions, we would raise a ticket. They consistently responded within a maximum of one day, providing us with the necessary information.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before transitioning to Veracode, the client had been utilizing a free community version tool. However, the count of false positives was exceedingly high with that specific tool. This prompted the client to seek a solution that could deliver superior results with fewer false positives. As a result, the decision was made to switch to Veracode.

What other advice do I have?

I would rate Veracode a seven out of ten because the DAST has room for improvement.

The maintenance is completed by the Veracode team because we are using the cloud version.

For individuals seeking exclusively SAST and SCA capabilities, rather than DAST, Veracode stands out as the most suitable tool. However, if someone intends to utilize Veracode solely for DAST, I believe they should explore alternative tools. The effectiveness of Veracode's DAST functionality is limited, and using other tools might yield better results. Additionally, Veracode provides comprehensive training resources through its portal, including a list of documents and video tutorials. These resources are readily accessible and offer adequate guidance for initiating the use of Veracode.


    Shobana Raghu

Showed us where errors were and helped us track their status, but reporting could have been more detailed

  • August 15, 2023
  • Review provided by PeerSpot

What is our primary use case?

We used it for static and dynamic testing to check if there were any vulnerabilities in the code. If there were any vulnerabilities, we would check the report downloaded from the Veracode portal and try to fix the code before deploying it.

How has it helped my organization?

Veracode helped me remove errors, and it didn't take a long time to fix any issue because I had an answer regarding where the code needed to be fixed. That feature helped us test our cases and get them deployed. It helped me fix vulnerabilities and any other errors before deployment to the applications.

The SAST and DAST scans—we used it both before code was deployed and after it was deployed—helped us run through the issues and keep track of their status. It was deployed in the pipelines, through Jenkins, and checked the logs in Kubernetes.

The solution also saved us time. I really liked the automatic scanning because there was no way to know where an issue was. Human tendency is to make mistakes, but Veracode helped us find the exact spot where an error was and change it. The reporting helped us do that in a short amount of time.

For our team, it had a very good impact. My manager used to suggest that before taking code to the next level, it was a really good idea to scan it.

What is most valuable?

I liked that I could easily find out where my errors were. Instead of going through the whole code and the scripts, it showed me where the errors were and gave me an idea of how to fix them.

What needs improvement?

The reporting was detailed, but there were some things that were missing. It showed us on which line an error was found, but it could have been more detailed.

Also, with upgrades, we had quite a difficult time tracking the reports, so there was some maintenance around that.

For how long have I used the solution?

I used Veracode for 13 months.

What do I think about the stability of the solution?

I had a situation that was due to a slow network, and I couldn't get results within a specific time. Because of that, there was a lag in production; we couldn't deploy the code on time. There was a crash, and because of that, we couldn't meet our production deadline.

The downtime happened two or three times. I thought it was due to a network issue when it happened once, but then I came to understand that it was a maintenance issue.

What other advice do I have?

Veracode is really not difficult or complex to understand. The whole concept is simple. It takes some time to get used to the tool, but it is a very simple tool to work with.

It was quite fast. Scanning my code took 25 to 30 minutes, which was quite good.


    reviewer1699062

Low false positive rate, good reports, and fair price

  • August 15, 2023
  • Review provided by PeerSpot

What is our primary use case?

I helped customers to build and start the journey of SecOps with Veracode.

How has it helped my organization?

Veracode helps to know and prevent vulnerable code or applications from being deployed. We can scan, consume reports, and fix vulnerabilities before deploying an application.

It is very good for ensuring compliance with industry standards and regulations. We can have many dashboards and reports related to policy management.

Veracode provides visibility into application status at every phase of development. We can have many analytics dashboards and reports, and we can build a custom dashboard to have this visibility. This visibility is essential for DevSecOps processes. We need this visibility and information to have a strategic approach and mature our security.

Veracode has the lowest false positive rate in the market. Its results are accurate. In some cases, it is very difficult to see a false positive. We report it to the engineers, and they analyze it. If it is truly a false positive, the engineers will update the engine to provide better results at the next scan. The false positive rate of the static analysis has not affected the time we spend on tuning policies.

It has had a very good effect on our organization’s ability to fix flaws. We are developing a new feature, and Veracode will help to quickly fix any flaws.

It has helped our developers save time, but I do not have the metrics.

What is most valuable?

All features are valuable. I especially like SAST and ADO.

It is scalable and quick to deploy into the site and the pipelines. The reports and analytics are good, and the false positive rate is low. It gives true results.

What needs improvement?

There should be more APIs, especially in SCA, to get some results or automate some things.

For how long have I used the solution?

I have been using this solution for almost three years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable. I help other companies to deploy. Some of them are small, and some of them are big.

How are customer service and support?

Their support is good. I would rate them a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not used any other solution previously. I have only worked with Veracode.

How was the initial setup?

It is a SaaS solution. Its initial setup is straightforward. I started with the most critical applications and automated the scanners inside the pipeline. After getting the results, I aligned the security policies. I prioritized the most critical vulnerabilities and assigned these reports to different groups and teams. I also integrated the other plugins into the IDE.

What about the implementation team?

I implemented it myself. I work with DevOps and security teams. In some cases, I also work with developers.

It does not require any maintenance. Because it is a SaaS solution, the maintenance is provided by them.

What was our ROI?

The ROI is in terms of time savings and mature security. When you deploy a solution like Veracode, you can have these quickly.

It reduces the cost of DevSecOps for the organization when you use it for more than one year.

What's my experience with pricing, setup cost, and licensing?

Its pricing is fair.

What other advice do I have?

It is essential and perfect for preventing vulnerable code from going into production. Nowadays, it is very important and sensible to have a solution like Veracode to know all the vulnerabilities and manage and prioritize the ones that are more critical and better for security posture.

I have not used the Software Bill of Materials (SBOM) feature much, but it is easy to create a report using the SBOM feature. It is important for the supply chain that your software uses.

I would rate Veracode a nine out of ten.


    Dipjyoti Roy

Easy to integrate and provides good visibility, but the reporting can be more detailed

  • August 15, 2023
  • Review from a verified AWS customer

What is our primary use case?

We use Veracode to test for errors in the code in the applications we are building within our service pipelines.

How has it helped my organization?

Veracode assists in preventing vulnerable code from entering production. It is essential to ensure that our applications entering production are free from errors.

It has assisted our organization by providing a report that we can share with our developers, identifying vulnerabilities in their code. This enables them to address the issues before the code is put into production.

Ever since the implementation of Veracode, I have noticed that the processes for rectifying the issues in our pipelines have become much easier.

Veracode helps our developers save time. The solution has simplified the coding process for our developers.

I would rate Veracode's impact on our organization's overall security posture as nine out of ten. The solution has been beneficial to us daily, and we haven't encountered any issues with their solution so far.

What is most valuable?

The capability to identify vulnerable code is the most valuable feature of Veracode.

What needs improvement?

There are times when certain modules cannot be scanned automatically, requiring us to manually select these modules and initiate the scanning process on our side.

The vulnerability report has potential for improvement and should encompass more detailed information about the vulnerability, rather than solely identifying it.

For how long have I used the solution?

I have been using Veracode for three years.

What do I think about the stability of the solution?

Veracode is stable.

What do I think about the scalability of the solution?

I believe Veracode is scalable, but I am not certain.

What other advice do I have?

I rate Veracode a seven out of ten.

I recommend Veracode. The solution only requires a one-time configuration into the pipeline and the testing is done automatically. 

Integrating Veracode with our pipelines is an easy process. We simply use VML files and the integration is done automatically for us.

We currently have approximately 55 microservices, composed of various teams. Altogether, there are about 170 people utilizing Veracode.

I recommend becoming as familiar as possible with Veracode before using it. Even watch online tutorials to ensure that the deployment goes as smoothly as possible.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Jesus Montes Ceron

Utilized for scanning containers and integrated within DevOps workflows

  • August 14, 2023
  • Review provided by PeerSpot

What is our primary use case?

We used Barracuda for scanning containers. And in all in DevOps workflow.

What is most valuable?

The coverage of backdoors attacks on security that's the most valuable for my clients.

What needs improvement?

There is room for improvement in documentation. Maybe the documentation about how to configure something. It is difficult to get the expected result.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

It's stable. It works very well in the parameter like an enterprise solution. We don't have any problems with that.

How are customer service and support?

We are very pleased with the support.

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate my experience with the initial setup a six out of ten, where one is difficult and ten is easy to set up.

What about the implementation team?

We work on the deployment process. The solution is deployed both on-prem and in the cloud environment.

The solution doesn't require any maintenance.

What was our ROI?

It took two years to see ROI for our clients.

What's my experience with pricing, setup cost, and licensing?

Veracode is expensive. But the solution is worth it.

What other advice do I have?

Overall, I would rate the solution a nine out of ten. It is a good solution for security. In my personal opinion, there are not many products like Veracode in the market.


    Boyapati Sivannarayana

Good scanning, manages security risks, and prevents vulnerable code from going into production

  • August 11, 2023
  • Review provided by PeerSpot

What is our primary use case?

We have data deployments for B2B and B2C with the product. Before we used a deployment center like Jenkins. We use it for backend content.

What is most valuable?

We've only used the solution for a year; it hasn't been that long.

The deployment mode is very useful.

We like that it can prevent vulnerable code from going into production.

We use the low-level elements and do greenlight deployment through Veracode.

It helps us manage our licensing and security risks. However, we are in the implementation process right now. So far, it's okay and working fine.

It's good that we can do a full code scan, front to back, or vice versa.

We mostly use the policy scan and vulnerability scan mostly.

The security is okay.

What needs improvement?

The reporting can be difficult. It's not very easy.

It's taking too much time to do a quality scan. It hasn't saved us much time. Deployment was three or four months ago. We did a policy scan using a greenlight deployment. When we do the deployment in Jenkins, we can do it faster. In Veracode, it can take four hours or even eight hours.

We don't like how long it takes to do a deployment. It should deploy more quickly.

For how long have I used the solution?

I've used the solution for a year.

What do I think about the stability of the solution?

While there is no lagging or crashing, it takes too much time to deploy.

What do I think about the scalability of the solution?

We haven't had any issues with scalability. That said, currently we are not scaling. Previously it was fine. Currently, we're not scaling.

How are customer service and support?

Currently, we do not use support. We don't communicate with them.

Which solution did I use previously and why did I switch?

We have used SAP and Jenkins in the past.

How was the initial setup?

The deployment takes too long.

I was not directly involved in the deployment of Veracode. I generally use Jenkins only.

Two people are typically involved in the deployment.

Every week, on Friday, we put the servers down, and every Monday, we put them back up, to save on costs.

What about the implementation team?

The deployment is automated using Jenkins. We just need some parameters to deploy the code to the environment.

What's my experience with pricing, setup cost, and licensing?

The pricing is worth it. However, users need to go through the documentation first to get a handle on the implementation. Users might need the help of a support platform.

Which other solutions did I evaluate?

We did not evaluate other options before choosing this solution.

What other advice do I have?

I'm not sure how much visibility we are getting using the solution.

The false positive rate we haven't really looked into. We need to learn more about it.

We are just end users, not partners.

I'd rate the solution eight out of ten.

It's a good idea to look at the documentation. Be very cautious when implementing servers.


    Oluseyi Osifalujo

Has great static scanning and has had a significant impact on our organization's ability to address flaws

  • August 11, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Veracode to ensure our solutions meet the security standards in the financial industry in Nigeria.

How has it helped my organization?

Veracode does an excellent job to prevent vulnerable code from entering production.

Veracode ensures that the products we create for our clients are free of any code-related issues. This keeps them satisfied with our service and encourages them to continue doing business with us.

Veracode provides peace of mind and increases confidence in our code within the market. We realized the benefits within a few months.

At first, we experienced a high number of false positives, but the Veracode team provided guidance that enabled us to significantly reduce the count.

Initially, our developers were frustrated due to the high false positive rate. However, as we managed to reduce the number of false positives and the developers recognized that these were not actual issues, their morale improved, and their acceptance of the use of Veracode increased.

The false positive rate of the static analysis reduced the time that we spend on different operations.

Veracode has had a significant impact on our organization's ability to address flaws. The solution is capable of detecting issues and providing suggestions that assist us in rectifying problems within the code.

Veracode helps our developers save time. We review the recommendations provided by the solution, adhere to our best practices, and then proceed to implement these suggestions. In cases where we might have had three lines of code, the solution is capable of reducing that to one or two lines. I would estimate that Veracode has decreased our developer time by 40 percent.

Veracode enables us to enhance our security posture by applying the knowledge we acquire through Veracode to all our new projects. Additionally, we can revisit previous projects to implement upgrades and add features, thereby enhancing their security.

Veracode helps to decrease our DevSecOps costs by saving our developers' time and aiding in the production of error-free code.

What is most valuable?

The static scan is the most valuable feature. We are also currently evaluating the Dynamic scan.

What needs improvement?

Veracode is costly, and there is potential for improvement in its pricing. In our region of the world, it is challenging to attract a significant number of sign-ups due to its unaffordability.

For how long have I used the solution?

I have been using Veracode for one year.

What do I think about the stability of the solution?

Veracode is stable.

How are customer service and support?

Based on the limited interaction we've had with technical support, I am satisfied with their service.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used a tool in the past that was free, but we couldn't depend on the quality of the scans it provided in the free version.

What's my experience with pricing, setup cost, and licensing?

The cost of Veracode is high.

There comes a point when we must make a decision between cost and quality, and we chose to prioritize quality by selecting Veracode. The confidence that Veracode instills in both our developers and clients justifies the associated cost.

We have four solution licenses for the static analysis scans.

Which other solutions did I evaluate?

We also evaluated one of Veracode's competitors. After conversing with the sales and technical teams of both solutions, we concluded that Veracode was the best choice for us.

What other advice do I have?

I rate Veracode an eight out of ten.

We are currently in the process of investigating Veracode's capability to offer insight into the status of applications at each stage of development.


    Oscar Narvaez

The dynamic analysis feature helps secure risky web applications

  • August 09, 2023
  • Review from a verified AWS customer

What is our primary use case?

Our primary use case for Veracode is to secure our software development lifecycle. It's deployed in a couple of countries and connected to multiple applications. It's used by five development teams, each of which has a different focus, such as digital channels, CRM, ERP, backend deployment, and billing. We also have a team that coordinates all of the efforts of the secure development policies. That team sets the guidelines and policies. The entire development team has about 20-30 people.

How has it helped my organization?

Veracode has sped up the development cycle, helping us bring products to the market faster. I work at an IT services company with hundreds of customers who have various needs for different kinds of tools. That doesn't mean we use Veracode for all our customers, but for certain customers, it's critical because the solution reduces the amount of time needed to prevent and detect issues. Bringing secure applications into production is essential.

We can't just rely on our development teams to make, test, and manually review the code. We need powerful tools that provide a strong framework for detecting vulnerabilities and scanning application components. Penetration testing is the most important because hackers break into the application and access the information.

Dynamic analysis is also crucial for web applications, which can be risky. Veracode can dynamically detect vulnerabilities and block traffic. It is sometimes hard to differentiate real users from hackers. Dynamic analysis must be implemented with a user-sensitive perspective.

I work in Latin America, and there are regulations on information security and the use of customer information. The most vital areas are things like health information and finance. You can face penalties for failing to protect customer information, so it's critical for us to secure our code during development. Any vulnerable code or application component can risk disclosing customer information from customers and allowing an outsider to penetrate the systems or databases.

Veracode offers visibility throughout the entire development lifecycle. SecOps is an essential framework inside the organization currently because we need to deliver applications to market faster while improving code quality. It's crucial to be careful when using code generated by community sources. We need to test the final applications and also the components and packages in any code repository we use.

We're deploying complex pipelines and utilizing CI/CD. For example, Veracode is important when connecting management tools, code repositories, and various cloud components. Having that integration and capacity to connect to various tools in the DevOps framework is vital for the DevOps team. Every business must decide its risk tolerance and set a threshold of vulnerability permissions in the application to detect. It's really powerful if you can configure the threshold correctly.

Developer confidence depends on their capacity to understand, and Veracode has to detect vulnerabilities and provide suggestions for correcting them. Sometimes it's an upgrade; sometimes not. It also provides different kinds of information to the developers.

Veracode has had an enormous impact on our ability to detect flaws. It's risky if we don't have the capacity to detect vulnerabilities in the earliest stage of development before the applications go into production. It's also an important time-saving tool. It reduces the time spent manually addressing vulnerabilities by about 20-30 percent.

What is most valuable?

I like Veracode's static analysis. It was one of the core development tools when I worked with a telecommunication company where we were delivering new features for various applications and purposes each week, such as CRM, data channels, compliance, traffic data, etc.

Most of the time, the key thing was to ensure the security of digital channels and reduce the risk of any breach that could cause a security issue. It's critical to maintain the security of sensitive information transferred from our customers to the sales staff. Keeping that data secure is important for the customer relationship and also for compliance and recurring sales.

I rate Veracode 10 out of 10 for its ability to prevent vulnerable code from entering production. It has a lot of useful and intuitive features. In previous settings, static analysis was one of the primary use cases, but dynamic analysis is also helpful. Veracode is highly valuable because one vulnerability could result in service downtime or worse: a leak of customer information.

The investment in the tool is justified because we can detect and prevent vulnerabilities much earlier in the process. Software composition analysis is also vital when we use open-source middleware or backend components for business-critical functions like bringing information from one source to another or connecting one application to another.

What needs improvement?

Veracode can improve the price model and how they bill the final offer to customers. It's based on the amount of traffic. For example, you can buy 1 gigabyte distributed across various applications, and each one can consume part of the whole allotment of traffic data.

You pay for all of the time that the tool is running, not for the number of scans. There are specific rules governing the amount of traffic applications can consume from the allotment you have. I would like the pricing to be more personalized. For example, some companies don't have a large budget for this kind of tool, whereas a large enterprise can acquire this kind of solution and pay for it. However, I'm an IT consultant working with various types of customers in different industries, including finance, insurance, and telecommunications.

For how long have I used the solution?

I started using Veracode at least three years ago.

What do I think about the stability of the solution?

Veracode is a highly stable platform. I haven't experienced any service disruption, and the performance is solid.

What do I think about the scalability of the solution?

I've used Veracode in a telecommunication company with a huge environment and more than a hundred applications. I don't have experience with smaller-scale use cases, but I know the cloud is quite scalable.

How are customer service and support?

I rate Veracode support nine out of 10. We get support from the resellers and direct support from Veracode analysts. We call the support team or the architect when there is a serious technical isssue.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I haven't used a commercial tool like Veracode before. It depends on where I'm working, but the most common tool we use is an open-source solution called SonarQube.

How was the initial setup?

Veracode is straightforward to deploy. It's not hard to connect it, and we had support from a local vendor to help us integrate it into our dev lifecycle. It required only one person from my team.

What about the implementation team?

We had assistance from our local reseller, and the experience was great because we had a direct connection from the partner to the brand. We have a local team member who was in charge of the resell process.

What was our ROI?

We calculate the return on investment primarily based on the risk. We calculate the ROI annually, but it's not very detailed. We factor in the risks associated with the loss of customer information loss, penalties for noncompliance, etc. In the worst-case scenario, we estimate that could potentially lose up to $1 million annually.

What's my experience with pricing, setup cost, and licensing?

The licensing model could be more flexible, and Veracode could be more accessible to smaller enterprises. We obtained Veracode through a consultancy. Veracode sets the price through consultation with our reseller, but I have yet to get a direct quotation without any other reseller in the middle. If you are worried about the price, I would say that you could request more information and do a trial, then see if you can negotiate an offer.

Which other solutions did I evaluate?

We decided to use Veracode without comparing it to any other kind of solution, we had a kind of consultancy from one of the companies, the IT services company that was one of our partners, and they worked close to us, and we selected Barracuda the tool that we needed.

What other advice do I have?

I rate Veracode nine out of 10. It's an excellent solution for securing the development lifecycle. I recommend starting with a trial and getting in touch with the account team to explore all of the different features.


    Vladimir Shilov

With extensive reporting capabilities and a user-friendly interface, the tool is also highly scalable

  • August 09, 2023
  • Review provided by PeerSpot

What is our primary use case?

I have helped other companies implement Veracode Static Analysis in their IT environment. In our company, we need to scan many .NET applications using Veracode, and we could scan our software since it is a SaaS solution, after which we process the reports to improve the product.

What is most valuable?

The most valuable features of the solution are its extensive reporting capabilities and user-friendly interface.

What needs improvement?

There are certain shortcomings in Veracode's static analysis engine. I would improve Veracode's static analysis engine to make it capable of identifying vulnerabilities with low false positives.

The product is good, and if improvements are required, then such improvements should not be significant enough. There may be a slight scope to improve the product's integration capabilities. The product can also consider improving its support of different .NET versions and other programming languages, like Java.

For how long have I used the solution?

I have been using Veracode Static Analysis for three or four months.

What do I think about the stability of the solution?

Our company faced some issues with the tool, but the support team solved these issues quite quickly. The stability of the tool is high. Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. We can implement the tool in different DevOps environments and projects, because of which we can create groups of applications and apply different policies to application groups, making it an enterprise-level tool. Scalability-wise, I rate the solution a ten out of ten.

How are customer service and support?

The solution's technical support helped us solve different problems related to Veracode, including some of its use cases. Veracode's support helped our company get around a problem and how to set up the scan rules correctly when we had some unexpected errors during the scanning process. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with Snyk. I used Snyk a year ago. Snyk doesn't support the version of the .NET applications we use in our company, so we decided to move to Veracode.

What about the implementation team?

The initial setup was easy since it is a SaaS solution and a well-documented product at the same time. In our company, we don't need to spin up a server to install something since we simply use the web interface and integrate the web interface with the DevOps environment.

On a scale of one to ten, where one is a hard setup and ten is an easy setup, I rate the initial setup phase an eight or nine.

The solution is deployed on the cloud. In our company, we use Microsoft Azure DevOps for our environment, but I don't know the environment in which Veracode gets used in our company. Veracode offers a web interface and API, so I don't know their cloud solutions.

The deployment is quite fast, but its overall quickness in terms of deployment depends on the number of applications you want to scan. If you want to scan one application, the deployment can be quickly done since we need to integrate Veracode into our DevOps environment.

What's my experience with pricing, setup cost, and licensing?

The pricing of the product depends upon the number of codes or the number of applications.

What other advice do I have?

I recommend those planning to use the solution check the system requirements and choose a solution that supports programming languages and .NET Framework versions that record scans.

I am not sure if it is one of the best solutions because I am not an expert in other solutions available in the market. Somehow, I personally feel it is one of the best tools in the market.

I rate the overall product a nine out of ten.


    reviewer2249226

Performs static analysis, dynamic analysis, and software composition analysis

  • August 01, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Veracode for its code analysis features, which include static code analysis, dynamic code analysis, and checking for security flaws in our code. Mainly, we utilize Veracode for application security, making code security one of our primary use cases.

How has it helped my organization?

Since implementing Veracode, we have seen significant improvements in our code's security and the overall code development process. Veracode has been instrumental in enhancing our code security and streamlining the development workflow. In the past, we relied heavily on third-party applications that were not directly aligned with our codebase. However, now we can seamlessly integrate Veracode into our application process, saving a substantial amount of time. Veracode has not only improved our security setup but also enhanced the overall security of our organization.

Before implementing Veracode, the same process that used to take one hour now only takes 15 to 20 minutes.

Veracode's policy reporting for insurance compliance with industry standards and regulations is good. We can integrate numerous reports, and the positive reporting feature is also highly commendable.

Veracode provides visibility into the application's status at every phase of development.

Veracode works very well overall, and our security has been greatly improved, significantly impacting our ability to fix flaws.

The security process has been improved. Before using Veracode, we used to perform it manually. However, at that time, there was no application that could be integrated with the code. Now, with Veracode, we can directly integrate it with our code. As a result, security checks are being done automatically, saving us 30 to 40 percent of our time.

What is most valuable?

Veracode offers various security features. Veracode performs the analysis using three different methods: static analysis, dynamic analysis, and software composition analysis. These security features are the best, and the most valuable features.

What needs improvement?

Veracode's ability to prevent vulnerable code from going into production is commendable. However, we have encountered numerous cases of false positives that need improvement.

The technical support service has room for improvement. There are times when we rely on them, but we are not receiving an adequate response.

The stability has room for improvement.

For how long have I used the solution?

I have been using Veracode for one and a half years.

What do I think about the stability of the solution?

Veracode is stable, but there is room for improvement.

What do I think about the scalability of the solution?

Veracode is highly scalable. We have not had any issues with scalability.

Which solution did I use previously and why did I switch?

Before I joined my organization, they used a third-party application to check code. Since I joined, we have been using Veracode.

How was the initial setup?

The initial setup was somewhat complex. The deployment took a couple of weeks because we needed to resolve numerous technical issues that we had to understand first. We had six people involved in the deployment.

What's my experience with pricing, setup cost, and licensing?

Veracode's price is reasonable.

What other advice do I have?

I would rate Veracode an eight out of ten. I recommend Veracode to others.

Veracode's false positives significantly impact our developers. When we encounter numerous false positive cases, we are required to conduct extensive reviews. How much it affects our developers depends on the number of false positive cases we are encountering and the significance of addressing them concerning the criticality of writing the code.

Veracode can save time in our DevSecOps process, but it may not significantly reduce costs.

Organizations that have security flaws in their code and seek to enhance their core security can consider Veracode as one of the best options for investment. Veracode is easy to implement and can effectively address the flaws in the code, provided that cost is not a significant concern.

Maintenance is required from time to time, specifically regarding false positives. We need to verify whether the system is functioning properly and communicate with the support team. The intervals for these checks occur after approximately 30 or 60 days, which we have selected, and we must strive to improve the system during these instances.

Veracode is deployed at two locations within our organization.