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One stop shop for network detections and notifications Easy to use and easy to understand.

  • By Jeff H.
  • on 02/05/2024

What do you like best about the product?
I like that ExtraHop identifies the alert in a mannert that is easy to follow. It gives the risk level of the alert, shows the metrics, breaks down the records for the incident, shows the packets involved, and even includes a pcap of the packets that can be used in WireShark to analyze further. It also gives the Mitre techniques as well as mitigation options to mitigate the attack.
What do you dislike about the product?
I haven't found to many things I dislike about ExtraHop. It is not an automated system that will block an attack as it is happening, but it does e-mail out alerts so that I have the ability to begin investigating the incident as soon as possible leading to a faster mitigation scenario.
What problems is the product solving and how is that benefiting you?
As an ISP our network security is very important. ExtraHop is a tool to help ensure we are seeing any attack in realtime, giving us the ability to troubleshoot and mitigate the issue in a speedy manner. We have the abilty to isolate traffic quickly when an issue arises.


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