I one hundred percent recommend Control-M to our customers, the clients, and the multiple companies I have worked with. I will recommend BMC as an advanced scheduling tool for orchestration. There are areas of improvements for BMC as well. As the trend is going towards AI now, I have heard they are working on it, but we have not seen that in our versions of Control-M. However, as the trend is going towards more AI and generative AI, if they release anything related to AI in Control-M, such as a chatbot or something where if a job fails, a chatbot can tell how it has failed, that would be beneficial. We are spending half an hour to one hour to find the root cause of how a Control-M job has failed. If they do something about it, that would help significantly. We have multiple AI solutions coming up. If we can schedule those AI solutions through Control-M as well, it will be at par with the industry standards now. Otherwise, it will become legacy. I recommend this to all my customers because I feel this is one of the best advanced scheduling tools I have used. I can see very few competitors to Control-M as of now.
The solution was a partner purchase from one of the clients I am working for. They have purchased it. We also have an AWS module they have purchased from BMC.
The deployment has presented challenges a few times due to the compatibility issues of Control-M software with the other servers. It might be due to the Java version or some glitch in the patches we are receiving from BMC. A few times it is challenging. It is not straightforward. We need experienced resources or a proper administrator to redeploy this kind of thing.
My current relationship with BMC is both transformative and transactional. I am involved in both the licensing and technology upgrades. Recently, I have attended one of their roadshow events in Bengaluru. We are constantly in touch with the BMC customer. They have one dedicated customer support manager for our team. We will be in touch with them for any of the features or any cost or anything related to renewal of the licenses and everything.
My organization has more than one hundred employees. In only one office, it is one hundred. If I consider my overall company who are using Control-M, it is around one thousand plus employees using Control-M.
I have provided this review with an overall rating of seven.