What do you like best about the product?

1. User friendly UI - The user interface, especially the Megabill landing page, is simple, inviting and pleasant for users across our company, increasing the frequency of use.
2. Ease of use - The UI simplicity combined with easy to use features (filter + groupby), and easily understandable grouped label data (especially maintained & customized Virtual Tags) make it very easy for wider audience / casual users to easily find the specific costs they are looking for.
3. As the internal Finops administrator, good working relationship with Finout customer support team and their proactive approach helps me manage the tool better.
4. Overall, saves a lot of time and effort for "quickly look up xyz costs" type regular cost questions across our company.

What do you dislike about the product?

1. BUGS - I (admin) find regular bugs in Finout. I also regularly get bugs reported by the wider audience in the company. Though Finout support team are engage and work on the bugs once reported, frequent bugs damage the confidence of wider audience in the validity of costs data showing up in Finout. Overall, better data integration and thorough testing for data validity against the GCP Billing dataset by Finout product/engineering team would really help reduce the bugs showing up when we use Finout, and will really improve the experience considerable.

2. Feature requests - Over the course of using Finout for a year, our team has suggested a lot of improvements to existing features and also new feature requests. Finout has already implemented a lot of these requests (which we like), but still a lot more improvements can be made to existing features to improve user experience.

What problems is the product solving and how is that benefiting you?

Helps provide cloud cost visibility to the entire company.
Enables everyone in the company to take ownership of their own costs and manage them proactively.