What do you like best about the product?

It's simple to use for everyone (not only FInOps Eng's), easy to create reports / dashboard's and to view the costs.
It not so expensive like CloudHealth...
Customer Support is great! I get what I need and very fast :)

What do you dislike about the product?

It lack some basic views, like amount of machines per account per day.
Feed of creating new resources.
I can't monitor EC2's utilization like I could do with CloudHealth (it's more complex and not flexible).
Can be easily improved if the FinOut team will add more standards / templates, for example some of my dashboard I'm sure more of your customer will want, and you can give more details regarding common things (RI's / SP's utilization, GPU machines, and other services that are very common in companies),

What problems is the product solving and how is that benefiting you?

I have to monitor many accounts, in many payer accounts. With finOut I can aggregate it to one view and it's easier to calculate how much it cost per team / product in my company.