Cloud Computing and SaaS Billing
What do you like best about the product?
The solution is highly flexible in terms of product configuration. Things such as proration, adjustable billing cycles, detailed discounts, and bundling of services are easy to design and maintain. Business operation tasks are configurable so there is a lot of automation options.
What do you dislike about the product?
The Business operations UI section offers very high flexibility, but the look-and-feel has some room for improvement. I can see that the rehaul of this section is on Tridens' roadmap, which is great news!
What problems is the product solving and how is that benefiting you?
When we manage to fully automate the »Order 2 Cash« process we will save plenty of time and resources. Monetization is currently used primarily for annual and monthly billing of our clients for cloud computing services such as secure data storage and SaaS products. Our clients are both commercial and non-commercial, and Monetization offers good distinction between the two in terms of reporting and analytics.