A flexible utility billing platform with a strong development and support team
What do you like best about the product?
The ease of real-time integration through the APIs. The adaptability of the base product to meet our specific needs. The value of the service and the quality of support from the team.
What do you dislike about the product?
There are some minor improvements which are on the road map around basic reporting, portal view as a customer, and creation of scheduled jobs by copying existing jobs and editing which will make the platform better.
What problems is the product solving and how is that benefiting you?
Tridens provide a real-time, automated, scalable smart pre-pay and credit utility billing service at an affordable price that frees up our team to focus on more value-added services.
Recommendations to others considering the product:
For a small to medium-sized business looking for a flexible, cost-effective billing platform that facilitates integration with other systems and a support team that has your back from development through to operations, you shouldn't look further than Tridens Monetization.