What do you like best about the product?

The platform dashboard is very user-friendly as it provides real time insights in the advisories and indicators of attack.

The in-built threat intel platform serves as a building block for continuous attack surface monitoring. The customer support is very responsive and CSM is available in every shift (24 *7). The implementation and domain addition are done seamlessly and very easy to use for the analyst.

The Ease of integration for all the devices are done with an ease.

What do you dislike about the product?

The number of False-positive are alarming once the alert rule is not tuned. The advanced AI and ML compatibility is slowly in the building phase.

The User interface got stuck few times and analyst have reported it too, but swift actions were taken, and the services were back to normal.

What problems is the product solving and how is that benefiting you?

Initially we were dependent on multiple tools for Brand reputation, Risk management, Social-Media monitoring. The advent of CASM platform being integrated with CloudSek have brought convenience for the analyst.

VIP user monitoring, Deep web and Dark web monitoring platforms have been seamlessly integrated with the platform.